Samsung RF28JBEDBSG/AA-06 refrigerator Parts

To remove the bottom glass shelf in your Samsung RF28JBEDBSG refrigerator, lift the front edge, slide the shelf forward to the stop, then angle the glass sideways to clear the cabinet notch and pull it out carefully. Use the steps in the RF28JBEDBSG owner's manual for your exact shelf layout.

Step-by-step: removing the bottom shelf

• Remove food and bins that block the shelf from sliding forward.
• Lift the front of the shelf slightly to unweight the rear supports.
• Slide the shelf forward until it hits the built-in stop.
• Tilt the shelf so one side goes up and the other side goes down (sideways angle).
• Guide the shelf past the interior notch, then pull it straight out.
• Set the glass on a flat, padded surface to prevent chipping.

If the shelf feels stuck

Most “stuck shelf” issues are caused by ice buildup, misaligned rails, or the shelf sitting in the notch.

• Check for frost or ice along the back wall and under the shelf; let the refrigerator warm slightly with doors open for a few minutes.
• Make sure the shelf is fully slid forward before you try to angle it out.
• Lift a little higher at the front edge; the rear tabs often need to clear the supports.
• Look for items wedged behind the shelf (bags, packaging, or a bin lip).
• If the shelf frame is cracked or warped, replace the shelf assembly.

Quick reference

What you see	What to do
Shelf stops and will not come out	Slide fully forward, then rotate the glass sideways to clear the notch
Grinding or binding while sliding	Remove bins, check alignment, clear debris on the shelf tracks
Frost/ice near the back	Defrost briefly; ice can lock the shelf in place

Why it matters

Removing the shelf the right way prevents chipped glass, broken shelf frames, and damage to the liner. It also makes it easier to clean spills and inspect airflow paths that affect fresh food cooling.

Last updated: January 2026

The Samsung RF28JBEDBSG is approximately 35 3/4 in. wide and 70 in. tall (with hinges). Depth varies by configuration: about 36 1/2 in. deep with hinges, handles, and doors; about 34 in. deep with hinges and doors but no handles. For the exact configuration details, use the RF28JBEDBSG owner's manual.

Dimensions by configuration

These are the most commonly referenced measurement sets for this model family:

• With hinges, handles, and doors (W x H x D): 35 3/4" x 70" x 36 1/2"
• Without hinges and door (W x H x D): 35 3/4" x 68 7/8" x 29 3/8"
• With hinges and door, no handle (W x H x D): 35 3/4" x 70" x 34"

Quick fit checklist (before you buy or move it)

Use this checklist to avoid clearance problems in a kitchen cutout:

• Measure the cabinet opening width at the front and back.
• Confirm ceiling or cabinet height clearance for the hinge area.
• Allow extra depth for door swing and drawer pull-out.
• Plan space behind the unit for airflow and water line routing.
• Verify your path: doorways, turns, and stairs (width and height).

Reference table

Measurement set	Width	Height	Depth
With hinges, handles, doors	35 3/4"	70"	36 1/2"
Without hinges and door	35 3/4"	68 7/8"	29 3/8"
With hinges and door, no handle	35 3/4"	70"	34"

Why it matters

Refrigerator dimensions affect more than “will it fit.” Clearances impact door alignment, drawer operation, ventilation for the compressor and condenser fan, and whether you can service parts like the water filter housing or ice maker components without pulling the refrigerator out.

Last updated: January 2026

The most common issues we see on Samsung refrigerators like model RF28JBEDBSG are ice maker problems (no ice, clumping, freezing up) and cooling complaints (warm fresh food section, frost buildup, noisy fans). These usually trace back to airflow restrictions, icing, sensors, or fan and defrost-related problems.

Most common symptoms customers report

• Ice maker stops producing ice or makes small/hollow cubes
• Ice clumps in the bin or the ice room freezes up
• Fresh food section warms up while freezer seems OK
• Frost or ice buildup on the evaporator cover or vents
• Unusual fan noise, especially after door closes
• Water leaks or puddles (often tied to ice or drain issues)

Quick checks that fix many “common problems”

1. Confirm temperatures: set refrigerator to about 37°F and freezer to about 0°F, then allow 24 hours to stabilize.
2. Check airflow: avoid blocking vents with food packages; poor airflow mimics a “not cooling” failure.
3. Look for ice buildup: heavy frost behind the rear panel points to a defrost or airflow issue.
4. Inspect the ice bin and chute: clear clumps and make sure the bin seats fully.
5. Reset and retest: power the unit off for 5 minutes, then restore power and monitor.

For model-specific control locations, test modes, and error indications, use the RF28JBEDBSG manual.

Parts that commonly relate to these symptoms

If troubleshooting points to a failed component, these model-compatible parts are often involved:

Symptom	Common cause	Example model-compatible part
Ice maker runs but no ice dispenses	Ice clumping or auger drive issue	Refrigerator auger motor assembly DA97-12540G
Temps swing or unit shows sensor-related behavior	Faulty temperature sensing	Refrigerator temperature sensor DA32-10104N
Warm temps plus poor heat removal	Condenser airflow problem	Refrigerator condenser coil and fan motor assembly DA97-15978B

Error codes and what they usually mean

Samsung refrigerators often display error codes when a sensor, fan, or defrost-related condition is detected. Use a Samsung-specific decoder to match the code to the likely circuit, then confirm with basic checks (ice buildup, fan operation, wiring connections).

• For code lookups and common fixes, use Samsung rf26 model french door refrigerator error codes.

Why it matters

Ice maker and cooling problems can quickly lead to food spoilage, repeated icing, and extra strain on the sealed system. Catching airflow, frost, and fan issues early usually prevents bigger repairs.

Last updated: January 2026

If your Samsung RF28JBEDBSG bottom-mount refrigerator is not making ice, the most common causes are restricted water supply, a frozen fill path, or an ice maker/ice-room airflow issue. Start by confirming the freezer is cold enough and that water can flow freely to the ice maker.

Quick checks we recommend first

• Make sure the ice maker is turned on and not in “off” or “test” mode.
• Confirm the freezer temperature is set cold enough for ice production (typical target is 0°F).
• Verify the shutoff arm or sensor is not blocked by an overfilled bin.
• Check that the water supply valve to the refrigerator is fully open.
• Replace the water filter on schedule; a clogged filter can slow fill and stop ice production.

Step-by-step troubleshooting (in order)

1. Check for a frozen fill tube or ice buildup: If the ice maker mold is dry and you see frost or ice around the fill area, thaw the ice room and clear any blockage.
2. Confirm water flow at the dispenser (if equipped): Weak dispenser flow usually points to a filter restriction or supply issue.
3. Inspect the ice bin and auger area: If cubes are made but not dispensing, the bin can jam or the auger drive can fail.
4. Look for temperature sensing problems: If temperatures swing, the ice maker may pause production.

Parts that commonly relate to “no ice” symptoms

Symptom	Most likely area	Example part for this model
No water entering ice maker	Water supply/filter/fill path	(Filter not listed here)
Ice made but won’t dispense	Ice bin or auger drive	Samsung refrigerator ice container DA97-14474C
Inconsistent temps, slow ice	Sensor or airflow/cooling system	Refrigerator temperature sensor DA32-10104N

Why it matters

Ice makers depend on two things: steady freezing temperatures and consistent water fill volume. A small restriction (filter, kinked line) or a small temperature problem (sensor, airflow) can stop ice production completely.

For model-specific operating steps and control settings, follow the RF28JBEDBSG manual. For deeper guidance on common Samsung ice maker failures, use why your Samsung fridge stopped making ice and how to fix it.

Last updated: January 2026