DIY water softener repair
A water softener reduces wear and tear on your clothing, prevents filmy deposits on your dishes and washes soap from your skin and hair by neutralizing the calcium carbonate in hard water. If your water softener isn't working right, Sears PartsDirect's repair help can pinpoint the problem and show you how to fix your water softener.
When the softener's display flashes a code, use our error code charts to figure out the problem. Once you've pinpointed the issue is, use our DIY repair guides with detailed procedures to replace the broken parts. If you're not sure whether your water softener is doing its job, our troubleshooting video on how to check water hardness walks you through the possible problems and offers tips and solutions. You can also find out the best place in your house to install a water softener and get answers to common questions on our articles and videos page.
If you're looking for the owner’s manual or a complete list of replacement parts for your water softener, search for your model number.
Symptoms for water softeners
Repair guides for water softeners

The valve motor rotates the valve rotor to operate the water softener. If the valve motor fails, follow these steps to replace the valve motor.

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you push the buttons or if the display won’t power up, replace the timer.

The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these steps to replace it in about half an hour.

The venturi draws brine water from the salt tank to the resin tank for regeneration. Follow these steps to replace a damaged venturi.
Articles and videos for water softeners

Find out how to protect your smart appliances from malevolent invasions by hackers.

Find out how to clean and flush household appliances once a boil water advisory is lifted.

Learn how to use a multimeter to check for wiring problems in an appliance that's not working

Find out what’s wrong with your appliance by following a circuit.

Learn how to decipher symbols so you can buy the right part for your problem.

Learn some of the most common symbols found in a wiring diagram and what they mean.

Learn how to check if your tap water is hard or soft and get tips to troubleshoot water softener problems.

See what to consider when deciding on the location of a water softener in your home.

Learn how to clean the nozzle and venturi in a water softener.

Find answers to some of the most commonly asked questions about water softener repairs.

Learn how a water softener works to provide your home with soft water.

Follow these easy steps to clear error codes from your water softener.

Keeping a water softener clean inside and out improves operation and appearance.