Official GE parts

Does your GE appliance need maintenance?

Here are some common issues you may notice with GE appliances:

Washers—If the spin basket in your washer isn't rotating, you might need a new rotor motor or rotor stator as these mechanisms are responsible for the rotation of the machine.

Dryers—If the drum won't spin in your dryer, the problem may actually be the drum belt, which is designed to spin the drum as the motor spins. If the belt is loose, damaged or broken, you're not going to get the rotation you need.

Dishwashers—If you notice that your dishes aren't getting clean or the water just isn't heating up, it might be time for a new heating element.

Is your GE water heater not working properly?

The following issues are just some of the signs of a faulty water heater. Depending on the specific issue with your water heater, you may need to have a part replaced.

• Hot water is smelly—If you're noticing a "rotten egg" smell in your hot water, it could indicate a problem with the anode rod. Have this rod replaced with a zinc-aluminum anode rod.
• Pilot light not staying lit—A pilot light that won't stay lit could be the result of a number of issues. A vent draft could be blowing out the light. A clogged vent could cause a lack of combustion air. Problems with the vent draft hood could be causing drafts that then blow out the light. Another common issue is a faulty thermocouple. This is the part that keeps your pilot light lit. You may just need to replace the water heater thermocouple to get this problem fixed.
• No hot water—For electric water heaters, the heating element is the main heat source. If you have already tried resetting your circuit breakers and your water heater still isn't operating, you may need to have the heating element replaced.
• Water not hot enough—If you have already tried adjusting the thermostat to no avail, you may need to have the heating element replaced.
• Water in drain pan—First, check for leaks. Tighten any connections that seem to be loose. If these don't work, it could mean that the water heater drain valve leaks. Have the drain valve replaced in this case.

Restore your GE appliance with parts from Sears PartsDirect

Sears PartsDirect is your source for parts for GE appliance repair. Once you have investigated the problem and know what to do next, you are ready to fix it yourself with a replacement part from Sears PartsDirect. In addition to parts, you will find hundreds of instructional videos and guides and thousands of manuals on our site.

When you need GE service to fix an appliance problem, schedule your repair though Sears Home Services. We fix GE appliances fast.