DIY washer repair

If your front-load or top-load washing machine won't fill, drain, spin or start, let Sears PartsDirect help with the information you need to fix it yourself. Some washers display an error code when a part breaks. Look up your machine's error code on our washer error code charts to get troubleshooting tips and find out which part to replace. This video also shows you how to display error codes on a common top-load (VMW) washer.

Our troubleshooting videos and articles can help you diagnose the cause of common problems, including a top-load washer that won't drain or spin or a top-load washer that won't fill. If you hear coins or other items rattling in the drain pump of your front-load washer, you can learn how to clean out the drain pump filter and stop the rattling that happens when the washer drains.

Once you find out what's broken, check out our step-by-step washer repair guides to see how to replace the part. To find the owner’s manual or a complete list of replacement parts for your washer, search for your model number. Before you know it, you'll be back doing the one thing we can't help you with—actually washing your laundry!

Washers

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

Articles and videos common to all washers

Use the advice and tips in these articles and videos to get the most out of your washer.

July 25, 2019

DIY video bloopers: Wayne's funniest moments

By Sears PartsDirect staff

Making Sears PartsDirect videos is hard work, but resident DIY expert Wayne always manages to have fun. See for yourself in this blooper roll.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

February 13, 2015

Troubleshooting excessive vibration during spin cycle on a washer

By Sears PartsDirect staff

If the washer is a-rockin', we can explain.