Washer symptoms

Find out how to fix your washer when it won't fill, won't drain or isn't working at all. Use the symptoms and DIY repair tips to troubleshoot any washer problem. Order repair parts for your washer using the search bar at the top of the page, then follow the steps in our top-load repair guides or front-load repair guides to install the parts and restore your washer to its top operating condition.

washer

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch

Symptoms for front-load washers

Choose a symptom to see related washer repairs.

Main causes: bad door lock assembly, wiring failure, bad electronic control board, drain system failure, bad water-level pressure switch
Main causes: garments left in the washer, damaged spin basket, worn outer tub bearing, faulty drive motor, bad electronic control board
Main causes: leaky water supply hoses, clogged drain system, torn door boot, cracked outer tub, overfilling

Articles and videos common to all washers

Use the advice and tips in these articles and videos to get the most out of your washer.

October 26, 2016

How to repair broken or damaged wires video

By Sears PartsDirect staff

Learn how to repair broken, frayed or damaged wires in your appliances.

January 18, 2016

How to use a multimeter to test electrical parts video

By Sears PartsDirect staff

Learn how to use a multimeter to check for wiring problems in an appliance that's not working

February 23, 2015

Where to find the model number on a kitchen or laundry appliance

By Sears PartsDirect staff

See where you should look when trying to locate the model tag on a kitchen or laundry appliance.