Puddles on the laundry room floor? First make sure the water supply hoses are firmly connected to the back of the washer and aren't damaged. Also check the washer drain system for a clog or restriction that could cause drain water to back up. Then, check the folds in the door boot for a hole. Damage to the outer wash tub--the stationary plastic tub outside the spin basket--could also cause a leak.
If the washer overfills during the cycle causing water to leak out of the door, suspect a faulty water-level pressure witch or a leaking inlet water valve. You may need to replace the water inlet valve assembly if water leaks into the washer and then onto the floor while the washer is turned off.
These repairs may help solve your front-load washer problem
Replace the washer door boot
The door boot on a front-load washer is a flexible bellows-like seal that prevents leaks. Physically examine the boot for tears or holes, checking between the folds of the door boot. If the boot is damaged, replace it.
The water inlet valve assembly is a set of electrically operated water valves that control the fill function in the washer. Replace the water valve assembly if the washer won't fill because a valve doesn't open or if the washer overfills because the valve doesn't close.
When a top-load washer won't fill, or it fills with water even when unplugged, chances are the water inlet valve is to blame. This repair guide and video show how to replace the water inlet valve in 30 minutes.
Is your top-load washer not filling with water, or is it filling even when it's unplugged? Suspect the water inlet valve. This DIY repair guide and video explain how to replace the water inlet valve in less than 30 minutes.
If your front-load washer won't fill with water, or if the washer fills with water even when it's unplugged, the problem could be the water inlet valve. This repair guide and video explain how to replace the washer water inlet valve in 30 minutes or less.
The water-level pressure switch detects the water level in the wash tub. If the water-level pressure switch is defective, the washer won't fill properly. It could not fill at all or it could overfill even to the point of overflowing. If the pressure switch doesn't accurately detect and control the water level in the washer, replace it.
When a top-load washer overfills with water, or when it won't fill at all, the water level pressure switch might have given out. This repair guide and video show how to replace the water level switch in 30 minutes or less.
The outer washer tub houses the inner metal spin basket. The other tub is stationary and usually made of plastic. The outer tub can leak if it's damaged. Replace the outer tub if an inspection reveals a crack or hole in the tub.