Top-Mount Refrigerator: Water under crisper drawers
When the freezer in a top-mount refrigerator defrosts, water drains down through a defrost tube into a drain pan and eventually evaporates. If the defrost drain tube is clogged with ice or gunk, the water can't drain down the tube. Instead, it collects in a puddle under the crisper drawers. Clearing the drain tube usually fixes the problem. Replace the drain tube if it's damaged or you can't clear a clog.
Water leaking from the water dispenser system can also wind up under the crisper drawers, so check water system tubing for leaks and replace any damaged tubes.
These repairs may help solve your top-mount refrigerator problem
Clean the refrigerator defrost drain tube
As part of the refrigerator's defrost cycle, the defrost drain tube transfers condensate from the evaporator drip tray that's under the evaporator to the drain pan in the machine compartment next to the compressor, where the water evaporates. If the evaporator drip tray or top of the drain tube freezes, the condensate water can overflow into the freezer or the refrigerator compartment. This repair involves thawing that drain area so that the condensate properly flows through the defrost drain tube and into the drain pan next to the compressor.
Replace refrigerator water system tubing
Many refrigerators have an ice maker and/or water dispenser. The connecting water line between the water components inside the refrigerator can break, resulting in a water leak. This repair involves replacing of water lines inside the refrigerator.
Replace the refrigerator defrost drain tube
As part of the refrigerator's defrost cycle, the defrost drain tube transfers water from the evaporator drip tray that's below the evaporator to the drain pan in the machine compartment next to the compressor, where the water then evaporates. If the drain tube is clogged or damaged, the water can't drain from the evaporator drip tray and instead overflows into the freezer or refrigerator compartment. Replace the defrost drain tube if it's damaged or if you can't clear a clog from it.
Symptoms common to all refrigerators
Repair guides common to all refrigerators
If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.
Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water.
Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.
Articles and videos common to all refrigerators
Learn what to check if the inside of your fridge is wayyyy too warm.
Find out about the new refrigerator sounds you might not be aware of.
See how the different components in your refrigerator work together to cool your food.