Several problems can interfere with making ice. The ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow or the water inlet valve could be clogged or faulty. Check the ice maker for jammed cubes and clear any ice buildup that you find. Replace the ice maker assembly if it doesn't cycle when activated. Replace the water inlet valve if it's clogged or won't fill the ice maker when activated. Replace any damaged or clogged water system tubing.
No ice in the ice maker also could mean that your refrigerator isn't cooling-the ice maker won't cycle if the freezer is warmer than 5 degrees F. Try the troubleshooting tips in our refrigerator not cooling video to resolve freezer temperature problems.
These repairs may help solve your refrigerator problem
Replace the refrigerator ice maker
This repair involves replacing the entire ice maker assembly, which is available for most models of refrigerators. Replace the entire ice maker if it is not harvesting ice correctly, or if the ice mold is damaged.
The water inlet valve assembly of the refrigerator controls water flow to the ice maker and the water dispenser. Replace the water inlet valve if it doesn't open or shut off the flow of water properly.
If your refrigerator ice maker isn't getting any water, or if water continuously flows into the ice maker, the problem could be the water inlet valve. This DIY repair guide and video show how to easily replace the water inlet valve in a top-mount refrigerator.
Many refrigerators have an ice maker and/or water dispenser. The connecting water line between the water components inside the refrigerator can break, resulting in a water leak. This repair involves replacing of water lines inside the refrigerator.
If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.