A refrigerator that’s not cold enough, has water beneath the crisper drawers or has too much frost in the freezer are three common refrigerator problems. If your side-by-side, bottom-freezer or top-freezer fridge isn’t working like it should be, use our symptom and troubleshooting advice to pinpoint the problem. Put your appliance’s model number in the model finder at the top of every Sears PartsDirect page to find your part. Then use our repair guides for step-by-step instructions to fix your refrigerator.