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Samsung

Samsung front-load washer

These error code explanations can help you diagnose a problem with your Samsung front-load washer.

Samsung washer codes appear in the digital display of the control panel when the electronic control detects a component failure. Use the chart below to decipher Samsung washing machine codes and fix problems to get your washing machine working again.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Codes

Error Code
nd, 5E
Condition

Won't drain

Check / Repair

The washer failed to drain within 15 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump doesn't drain the water when activated, replace it.

Possible Parts Required
Drain pump
Error Code
LO
Condition

Door unlock error

Check / Repair

The door fails to unlock after 7 attempts. Unplug the washer and open the door, using force if needed (using force often damages the door lock/switch assembly). Replace the assembly if it's damaged or defective.

Possible Parts Required
Door lock/switch assembly, Electronic control board
Error Code
nF, 4E
Condition

Water fill problem

Check / Repair

The washer fills for 40 minutes or the water level doesn't change after 6 minutes. Make sure the water supply faucets behind the washer are fully open. Check the water fill lines for kinks and freezing. Check the water inlet valves. If the valves are defective, replace the water inlet valve assembly.

Possible Parts Required
Water inlet valve assembly
Error Code
FL
Condition

Door lock error

Check / Repair

Door fails to lock after 7 attempts. Unplug the washer and check the wiring harness connections to the door lock assembly. If the wiring connections are sound, replace the door lock assembly.

Possible Parts Required
Door lock/switch assembly
Error Code
LE
Condition

Low water level

Check / Repair

Water level drops below the reset level during the wash or rinse cycles. Check for leaks in the washer tub and connected components. Check the installation of the drain system; water can siphon out of the washer if it's not installed properly.

Possible Parts Required
Outer tub, Hoses
Error Code
lE, 1E
Condition

Water level sensor failure

Check / Repair

Unplug the washer. Check the wire harness connections between the water level sensor and the main electronic control board. If the connections are good, replace the water level pressure sensor.

Possible Parts Required
Water level sensor
Error Code
OE
Condition

Water overflow

Check / Repair

If the washer is overfilled, unplug it to see if it continues to fill while unplugged. If it does, replace the water inlet valve assembly because the inlet water valves aren't shutting off water flow. If the washer isn't overfilled, replace the water level sensor because it isn't accurately detecting water level.

Possible Parts Required
Water inlet valve assembly, Water level sensor
Error Code
dc, UE
Condition

Unbalanced load

Check / Repair

The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system and replace any defective parts.

Possible Parts Required
Suspension system components
Error Code
E2, bE2
Condition

Stuck button

Check / Repair

A button on the control panel is stuck. Try to free the stuck button. Press down directly on top of all keys on the control panel. If that doesn't free the stuck key, press down slightly off-center on all keys. If you can't free the button, replace the display control board.

Possible Parts Required
Display control board
Error Code
ds
Condition

Door is open during locking

Check / Repair

The control detects that the washer door is open while it's being locked. Use the diagnostic test mode to check the door lock/switch assembly. If the door lock/switch assembly is defective, replace it.

Possible Parts Required
Door lock/switch assembly
Error Code
tE, tE1
Condition

Water temperature is too high or too low

Check / Repair

Use the diagnostic test mode to determine what water temperature the electronic control board measures. If the actual water temperature is significantly different, replace the the temperature sensor (also called the thermistor).

Possible Parts Required
Temperature sensor (thermistor)
Error Code
3E
Condition

No signal from the drive motor tachometer

Check / Repair

Unplug the washer. Check the wire harness connections between the drive motor and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the motor tachometer. If the problem continues, replace the drive motor.

Possible Parts Required
Drive motor tachometer, drive motor, wire harness
Error Code
Hr
Condition

Heater relay failure

Check / Repair

The heater relay is a component on the main electronic control board. Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
nF1, 4E2
Condition

Hot and cold water connections are reversed

Check / Repair

Connect the hot and cold water fill hoses correctly.

Error Code
2E
Condition

Internal control board failure

Check / Repair

Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
Sud, SUd
Condition

Excessive suds

Check / Repair

Excessive suds is detected during the cycle. The cycle goes into a suds kill routine by filling the tube with water and then tumbling the clothes. If this routine doesn't eliminate the suds, the control displays the Sud code. Use the right amount of high-efficiency (HE) detergent with future loads.

Possible Parts Required
HE detergent
Error Code
AE
Condition

Communication error between the main control board and the display control board

Check / Repair

Unplug the washer and check the wire harness connections between the main control board and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the main control board, If the problem continues, replace the display control board.

Possible Parts Required
Main control board, display control board, wire harness
Error Code
SF
Condition

Electronic control board error

Check / Repair

Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.

Possible Parts Required
Electronic control board
Error Code
dE or dE1
Condition

Door lock failure

Check / Repair

Unplug the washer and check the wiring harness connections between the door lock assembly and the main control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the door lock assembly. If the problem continues, replace the main control board.

Possible Parts Required
Door lock assembly, main control board, wire harness

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

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Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

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