Error codes produced by top-load and front-load washing machines are often the first indication that there’s an issue with the appliance. Homeowners can refer to the owner’s manual for their Samsung washer to get a full list of error codes.
Alongside each fault code, Samsung outlines possible causes and solutions for repair. While some error codes warn of control board or electrical issues, other codes, like the DC error code, are common.
A DC error code on your Samsung front-load washer is to alert that the laundry is unbalanced. When the error occurs, the appliance will stop working, even mid-cycle. The good news is that troubleshooting a DC error code is just about as easy as it gets. The cause of the imbalance might take a little testing, but oftentimes, the washer error code resolves once the homeowner redistributes the laundry or adjusts how the washer sits on the floor.
When in doubt, the service technicians at Sears Home Services are here to help. We provide Samsung appliance repairs and offer routine maintenance when you need it most. Sears Home Services also offers home appliance warranties that can cover the cost of many unexpected washer repairs or replacement washer parts.
Samsung Laundry Appliance FAQs
What does DC stand for on a Samsung washer?
The DC error code that displays on a Samsung control panel isn’t an abbreviation, rather a broadly used fault code that indicates an unbalanced load. UE is another commonly used code used by washing machine manufacturers to warn of imbalance.
The DC error code is usually caused by:
How do you fix the DC error on a Samsung washer?
A homeowner can easily start to troubleshoot a DC error on their washing machine. Turn the appliance off, adjust the distribution of the garments or reduce the size of the load, and start the cycle again.
If the error occurred before the wash cycle started, you might want to remove a few of the bulky items, like sweaters or bedsheets. If you’re only washing a single item that’s stuck against one side during the spin cycle, consider adding a few more items to the machine to help it rebalance the load. In the future, distribute items into the washer loosely so that the sensors can properly calibrate the wash load.
You may also want to test running the appliance on a gentle cycle or a cycle for heavy-duty items, like the bedding cycle.
If your washing machine shifts and its feet are no longer level, it can also trigger the DC error code. While less likely, check to make sure that the feet of the appliance aren’t causing the problem.
If the distribution of the laundry or positioning of the appliance doesn’t fit the error code, call a knowledgeable technician to help.
How do you fix the DC error on a Samsung dryer?
If your Samsung dryer is the appliance with a DC error, it’s likely to be an issue related to the door lock. Open the machine door and close it again firmly to reactivate the sensors. If the door latch is damaged, Sears Home Services technicians can repair it.
Do all Samsung front-load washers display the DC error code?
Yes, Samsung top-load washers and front-load washers both display the DC error code to warn of an imbalanced load. If the error code continues to show on the Samsung washer display and you have tried redistributing garments, contact our experts. They can help rule out issues with the wire harness and suspension rods.
After your troubleshoot your washer, trust Sears to help you get results
When you need a Samsung washing machine repair, Sears Home Services repair professionals are here to help. We stock many replacement washer parts and accessories so that our technicians can easily repair Samsung washing machines.
Our washing machine and dryer repair experts perform appliance repairs for many major brands such as Whirlpool, LG, and Maytag. They can also help you learn more about warranty protection plans or replacement washers, if your appliance cannot be repaired.
We’ll make every effort to help you when you need it, so contact the pros at Sears Home Services today. You can schedule online or over the phone, and if your washer needs an urgent repair, we can often provide same-day or next-day service.