Water softener repair guides
Your water softener removes hard minerals such as calcium and magnesium from your house's water supply, preventing white-scale buildup on plumbing fixtures and inside your pipes and water heater. When your water softener quits working, use our repair guides and videos for replacing common parts such as the venturi and timer. Check out our water softener repair help section for error code charts covering Kenmore, Whirlpool and GE water softeners, and find out how to determine your water's softness. Search for your model number to find a complete list of replacement parts, then order the part you need.
These step-by-step repair guides will help you safely fix what’s broken on your water softener.
The valve motor rotates the valve rotor to operate the water softener. If the valve motor fails, follow these steps to replace the valve motor.
The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you push the buttons or if the display won’t power up, replace the timer.
The venturi draws brine water from the salt tank to the resin tank for regeneration. Follow these steps to replace a damaged venturi.
The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these steps to replace it in about half an hour.
Learn how to use a multimeter to check for wiring problems in an appliance that's not working
Learn how to decipher symbols so you can buy the right part for your problem.