Water softener articles

Learn how to get the best results from a water softener with these articles and how-to videos from Sears PartsDirect. From common questions to cleaning tips, we can help. For more DIY advice, check out our water softener repair help section for troubleshooting guidance, error code information and easy-to-follow repair guides.

Water Softeners

Articles and videos common to all water softeners

June 27, 2022
Introduction image for article on common water softener replacement parts.

Learn about the parts you may need to replace when your water softener isn't working.

August 18, 2021
Using a wiring schematic to trace a current.

Find out what’s wrong with your appliance by following a circuit.

August 18, 2021
Wiring schematic symbols explained.

Learn some of the most common symbols found in a wiring diagram and what they mean.

August 17, 2021
How to read a wiring schematic.

Learn how to decipher symbols so you can buy the right part for your problem.

April 10, 2020
How to clean your appliances after a drinking water advisory.

Find out how to clean and flush household appliances once a boil water advisory is lifted.

September 26, 2019
Protect your smart appliances from hackers with these steps.

Find out how to protect your smart appliances from malevolent invasions by hackers.

January 18, 2016
How to use a multimeter to test electrical parts.

Learn how to use a multimeter to check for wiring problems in an appliance that's not working

June 1, 2015
How to check water hardness and water softener tips.

Learn how to check if your tap water is hard or soft and get tips to troubleshoot water softener problems.

January 27, 2015
Where to install a water softener.

See what to consider when deciding on the location of a water softener in your home.

January 23, 2015
How to clean a water softener nozzle and venturi.

Learn how to clean the nozzle and venturi in a water softener.

January 20, 2015
How a water softener works.

Learn how a water softener works to provide your home with soft water.

January 20, 2015
Water softener common questions.

Find answers to some of the most commonly asked questions about water softener repairs.

January 6, 2015
How to clean a water softener.

Keeping a water softener clean inside and out improves operation and appearance.

January 6, 2015
How to clear water softener error codes.

Follow these easy steps to clear error codes from your water softener.

January 1, 1970
Riding mower fuse

Learn how to tell whether a fuse is blown

Symptoms for water softeners

Choose a symptom to see related water softener repairs.

Main causes: faulty brine valve assembly, bad rotor valve
Main causes: lack of electrical power, bad power transformer, faulty timer
Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals
Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi
Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals
Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, failed timer
Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank
Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed

Repair guides for water softeners

These step-by-step repair guides will help you safely fix what’s broken on your water softener.

January 1, 2015
By Lyle Weischwill
How to replace a water softener venturi

The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow these steps to replace a damaged venturi.

Repair difficulty
Time required
 15 minutes or less
How to replace a water softener rotor position switch

The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these steps to replace it in about half an hour.

Repair difficulty
Time required
 30 minutes or less
January 1, 2015
By Lyle Weischwill
How to replace a water softener timer

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you push the buttons or if the display won’t power up, replace the timer.

Repair difficulty
Time required
 15 minutes or less