Where can I get Maytag replacement parts?
For your Maytag MSD2351KES side-by-side refrigerator, we recommend buying replacement parts using the full model number to ensure fit and compatibility. You can shop through Sears PartsDirect, order directly from Maytag, or use reputable appliance-parts retailers; always match the part to MSD2351KES before purchasing.
- Use the model number MSD2351KES first, then search by the part name (ice maker, light switch, evaporator motor).
- Confirm the part description matches your symptom (no ice, warm freezer, dispenser leak).
- Compare the part ID and part number when available.
- Check whether the part is electrical or water-related; those often require extra diagnosis.
- Use the troubleshooting and parts diagrams in the MSD2351KES owner's manual to identify the correct component.
| Symptom | Common part to check | Example part for this model |
|---|---|---|
| No ice production | Ice maker assembly | Refrigerator ice maker D7824706Q |
| Warm refrigerator or freezer | Evaporator fan motor | Evaporator motor WPW10128551 |
| Water not dispensing or slow fill | Water inlet valve | Refrigerator water inlet valve assembly WP67006531 |
| Lights not working when door opens | Door/light switch | Refrigerator light switch (match by part ID) |
Ordering by brand alone is the fastest way to get the wrong part. Maytag uses multiple designs across similar-looking refrigerators, so matching parts to MSD2351KES helps prevent returns and avoids repeat repairs.
Last updated: February 2026
What are the main 5 parts of a refrigerator?
The five main parts that make a refrigerator cool (including your Maytag MSD2351KES) are the compressor, condenser, expansion device, evaporator, and a temperature control (thermostat/thermistor). These work together to move refrigerant and regulate cabinet temperature; see the MSD2351KES owner's manual for model-specific component locations.
- Compressor: pumps refrigerant through the sealed system; it is the “engine” of cooling.
- Condenser: releases heat from the refrigerant to the room air (often near the back/bottom).
- Expansion device (capillary tube or valve): drops refrigerant pressure so it can get cold.
- Evaporator: absorbs heat inside the freezer/refrigerator as refrigerant boils off.
- Temperature control (thermostat/thermistor + control circuit): senses temperature and cycles cooling on and off.
Many customers mean “the 5 most important parts you notice day to day.” In that case, these are also key:
- Evaporator fan (moves cold air): see evaporator motor WPW10128551
- Door gaskets (keep warm air out)
- Defrost system (prevents frost buildup)
- Condenser fan (on many models)
- Ice maker and water system (if equipped)
| Symptom | Most likely system area | Example part on this model |
|---|---|---|
| Warm fridge and freezer | Compressor/start circuit | Refrigerator start device (start relay) |
| Freezer cold, fridge warm | Airflow/evaporator fan | Evaporator motor |
| Frost buildup, weak airflow | Defrost system | Evaporator heater |
| No ice production | Ice maker/water supply | Refrigerator ice maker |
Knowing the “core 5” helps you troubleshoot faster. For example, dirty condenser coils and poor airflow can make the refrigerator run longer and cool worse; the manual also calls out keeping good airflow and cleaning coils regularly for efficiency.
Last updated: February 2026
Why is my Maytag side by side freezer frosting up?
Frost buildup in the freezer section of your Maytag MSD2351KES usually happens when moist air is getting in (door not sealing or door left ajar) or when the defrost system is not clearing normal frost off the evaporator. Start with door sealing and airflow checks, then move to defrost components.
- Make sure the freezer door closes fully and does not pop back open
- Inspect the door gasket for gaps, tears, or hardened areas
- Confirm vents inside the freezer are not blocked by food packages
- Reduce frequent door openings and avoid leaving the door open during loading
- Verify the temperature controls are set to normal operating ranges (not warm)
| Likely cause | What you typically see | What to do next |
|---|---|---|
| Door gasket leak or door misalignment | Frost mainly near the front, corners, or along the door edge | Clean gasket, check for gaps, level the cabinet and align doors per the MSD2351KES owner’s manual |
| Defrost system problem (heater, thermostat, timer/control) | Heavy frost on the back freezer wall; reduced airflow; warming temps | Manually defrost to restore airflow, then test defrost components |
| Airflow restriction | Frost plus uneven temps; items near vents freeze or thaw | Repack freezer to leave space for circulation |
- Unplug the refrigerator.
- Remove the freezer rear panel to inspect for a solid ice mass on the evaporator cover/coils.
- If iced over, do a full manual defrost (doors open; towels; allow several hours). Avoid overheating plastic with a heat source.
- After defrosting, monitor for frost returning within a few days.
If you confirm an airflow issue tied to the evaporator fan area (noise, rubbing, or poor circulation), the fan components are common service items on this model, such as the evaporator motor WPW10128551 and refrigerator evaporator fan blade WP2169142.
A frosted-over evaporator cannot move cold air properly, so the freezer may warm up, the fresh food side may get too warm, and the compressor can run longer than normal.
Last updated: February 2026
Why is my Maytag side by side refrigerator not cooling?
If your Maytag MSD2351KES side-by-side refrigerator is not cooling, the most common causes are blocked airflow, incorrect temperature control settings, dirty condenser coils, or a failed evaporator fan. Start by clearing vents, confirming control settings, and allowing 24 hours for temperatures to stabilize per the MSD2351KES owner's manual.
- Make sure food packages are not blocking air vents in the fresh food or freezer sections.
- Verify the temperature controls were not set to OFF (on this model, turning the freezer control to OFF stops cooling in both compartments).
- Set initial controls to a mid setting (the manual lists Freezer 4 and Refrigerator 4 as a starting point).
- Allow 8 to 12 hours for initial cooling, and up to 24 hours after any control change.
- Clean condenser coils if they are dusty or greasy.
- Check that doors close fully and gaskets seal all the way around.
| What you notice | Likely cause | What to do next |
|---|---|---|
| Freezer cold, refrigerator warm | Airflow restriction or evaporator fan issue | Clear vents; listen for fan; inspect fan area |
| Both sections warm | Controls set to OFF, compressor/start issue, or airflow problem | Confirm settings; check for running sounds |
| Temps drift after loading groceries | Normal recovery time | Wait 24 hours; avoid frequent door opening |
| Frost buildup and weak airflow | Defrost system problem | Check airflow; plan a defrost-system diagnosis |
If vents are clear and settings are correct but airflow is weak, the evaporator fan system is a top suspect. On the MSD2351KES, common service parts tied to airflow include the evaporator motor WPW10128551 and the refrigerator evaporator fan blade WP2169142. For temperature regulation problems, a failing refrigerator thermostat WP627985 can also contribute to poor cooling.
A side-by-side refrigerator cools by moving air between compartments. When airflow is blocked, controls are mis-set, or the evaporator fan is not moving air, temperatures rise quickly and food safety becomes a concern.
- Use the steps in how to fix your evaporator cooling fan to diagnose airflow and fan problems.
Last updated: February 2026





