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Kenmore 11028912790 washer

Kenmore 11028912790 washer Parts

Here are the diagrams and repair parts for Kenmore 11028912790 washer, as well as links to manuals and error code tables, if available.

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Browse Parts for 11028912790 Washer

  • Whirlpool Washer Agitator Dog Set for Kenmore 11028912790 - Part 80040

    Agitator, basket and tub diagram

    Agitator Dog

    Part #3366877

    Replaced by #80040

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  • Whirlpool Washer Clutch for Kenmore 11028912790 - Part 285785

    Gearcase , motor and pump diagram

    Clutch

    Part #3951311

    Replaced by #285785

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  • Whirlpool Washer Gear Case for Kenmore 11028912790 - Part 3360629

    Gearcase , motor and pump diagram

    Gear Case

    Part #3360630

    Replaced by #3360629

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  • Whirlpool Washer Lid Switch for Kenmore 11028912790 - Part WP3949238

    Top and cabinet diagram

    Washer Lid Switch

    Part #3949238

    Replaced by #WP3949238

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    This part replaces 3949238. Substitute parts can look different from the original.
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  • Whirlpool Washer Drain Pump for Kenmore 11028912790 - Part WP3363394

    Gearcase , motor and pump diagram

    Washer Drain Pump

    Part #3363394

    Replaced by #WP3363394

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  • Washer Drive Block for Kenmore 11028912790 - Part WP389140

    Agitator, basket and tub diagram

    Washer Drive Block

    Part #389140

    Replaced by #WP389140

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  • Whirlpool Washer Basket Drive Assembly for Kenmore 11028912790 - Part W10820043

    Gearcase , motor and pump diagram

    Drive Basket

    Part #388952

    Replaced by #W10820043

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  • Whirlpool Washer Water Inlet Valve for Kenmore 11028912790 - Part 285805

    Rear panel diagram

    Inlet Valve

    Part #3360391

    Replaced by #285805

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  • Washer Tub Seal for Kenmore 11028912790 - Part W10814296

    Agitator, basket and tub diagram

    Washer Tub Gasket

    Part #383727

    Replaced by #W10814296

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  • Washer Spanner Nut for Kenmore 11028912790 - Part WP21366

    Agitator, basket and tub diagram

    Washer Spanner Nut

    Part #21366

    Replaced by #WP21366

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Kenmore Washer 11028912790 FAQs

On Kenmore washer model 11028912790, the model number is printed on a rating label attached to the washer cabinet. You will typically find it around the lid opening area, behind the control panel, or on the cabinet side near the bottom edge; on front-load models it’s often in the door opening.

Most common places to check

  • Lift the lid and look around the lid opening (top rim of the cabinet)
  • Check the back of the control panel
  • Look on the left or right cabinet side near the bottom front edge
  • If your washer is front-load style, check the door jamb (inside the door opening)
  • If the washer is in a tight space, use a flashlight and take a phone photo to read the label

What the label looks like

The label usually includes the model number and serial number, plus electrical information.

Label location What you’ll see When it’s most likely
Lid opening rim Model and serial Most top-load Kenmore washers
Back of console Model and serial Some console designs
Cabinet side near bottom Model and serial When the top rim label is missing
Door opening (front-load) Model and serial Most front-load washers

Why it matters

We use the exact model number to match the correct parts and diagrams for your washer, especially for common repairs like a no-spin issue (often tied to the lid switch, drive coupling, or clutch).

For model-specific identification details and label examples, use the 11028912790 owner's manual.

Last updated: January 2026

A Kenmore washer typically lasts 10 to 15 years. For Kenmore model 11028912790, lifespan depends most on load size, water quality, and how quickly you address wear items like the lid switch, drain pump, and drive components; routine care keeps it closer to the high end.

Typical lifespan by washer type

Most Kenmore washers fall into these ranges:

Washer type Typical lifespan Notes
Top-load (traditional) 12 to 15 years Simpler drive system; often longer life with basic maintenance
Front-load 10 to 12 years More seals and bearings; maintenance matters more

What shortens washer life fastest

We see these issues reduce lifespan more than anything else:

  • Chronic overloading (stresses the drive system and suspension)
  • Running unbalanced loads repeatedly (wears clutch, drive block, and basket support)
  • Slow leaks left unchecked (corrosion and bearing damage)
  • Poor draining (pump strain and standing water odors)
  • Hard water buildup (valves and internal passages)

Parts that commonly affect “end of life” decisions

If your washer won’t spin, won’t drain, or won’t start, these are common repair points on this style of Kenmore washer:

Why it matters

Knowing the 10 to 15 year average helps you decide whether to repair or replace. If your 11028912790 is within that window, replacing a single failed part is often the most cost-effective path, especially when the tub and gear case are still in good shape.

For model-specific use and care steps (load sizing, cycle selection, cleaning), follow the 11028912790 owner’s manual.

Last updated: January 2026

To hard reset your Kenmore washer model 11028912790, unplug it (or switch the breaker off) for 2 minutes, then restore power and select a normal cycle to confirm the control responds. This clears many temporary control glitches and restores normal operation.

  • Turn the washer OFF.
  • Unplug the power cord (or turn the laundry circuit breaker OFF).
  • Wait 2 minutes.
  • Restore power.
  • Lift and close the lid once, then select a cycle and press Start.
  • If the washer still will not start, move to the checks below.

If it still will not run: quick checks that mimic a “reset” problem

Many “needs a reset” symptoms are actually a safety or power-interrupt issue.

  • Confirm the outlet has power (test with a lamp).
  • Make sure the lid is fully closed; a failed lid switch can stop agitation and spin.
  • Cancel the cycle by turning the timer knob to OFF, then reselect the cycle.
  • Check that the drain hose is not shoved too far down the standpipe (can cause siphoning and odd behavior).
  • If the tub is full of water and will not drain, the pump may be jammed.

Common parts involved when a reset does not fix it

Symptom Most common cause Part to consider
Won’t start, no spin/agitate Lid safety circuit not closing Washer lid switch WP3949238
Hums but won’t drain Pump jammed or failed Washer drain pump WP3363394
Agitates weakly or slips Worn agitator dogs Agitator dog 80040

Why it matters

A hard reset clears a stuck control state, but it will not bypass safety circuits. If the washer immediately stops again after power is restored, focusing on the lid switch, drain system, and drive components saves time and prevents repeat shutdowns.

For model-specific operating steps and cycle-cancel details, use the 11028912790 owner’s manual.

Last updated: January 2026

To unclog the drain hose on your Kenmore washer model 11028912790, we recommend unplugging the washer, draining any standing water, then removing the drain hose and flushing it out to clear lint, coins, or small clothing items. Reinstall the hose securely to prevent leaks.

Safety and prep

  • Unplug the washer from the outlet.
  • Turn off both water supply valves.
  • Have towels and a shallow pan ready for water.
  • If the tub is full, bail out water first or drain through the hose into a bucket.
  • Wear gloves; debris in the hose can be sharp.

Step-by-step: clear the clog

  1. Pull the washer forward and access the rear.
  2. Locate the drain hose where it connects to the pump and where it exits to the standpipe or laundry tub.
  3. Place a pan under the pump connection; loosen the clamp and remove the hose.
  4. Check both ends for obstructions; remove visible debris by hand.
  5. Flush the hose with hot tap water; for stubborn clogs, gently work a plastic zip tie, flexible brush, or small drain snake through the hose.
  6. Reinstall the hose and clamps; make sure the hose is not kinked.
  7. Run a short drain and spin cycle to confirm strong draining and no leaks.

What to check if it still will not drain

  • Pump blockage or failure: A jammed or worn pump can mimic a clogged hose; inspect or replace the washer drain pump WP3363394.
  • Kinked or crushed hose: Replace a soft, split, or permanently kinked hose with the correct drain hose WPW10358149.
  • Lid switch not closing: Many top-load Kenmore washers will not drain or spin if the lid switch is faulty; test the washer lid switch WP3949238.

Quick reference: symptoms and likely causes

Symptom Most likely cause What we recommend
Hums but does not drain Pump jammed Check pump inlet, then consider pump replacement
Drains slowly Partial hose clog Remove hose and flush thoroughly
Drains but leaks Loose clamp or cracked hose Reseat clamp or replace hose

Why it matters

A restricted drain hose forces the drain pump to work harder, which can lead to longer cycle times, poor spin performance, and water left in the tub. Clearing the restriction early helps protect the pump and prevents repeat clogs.

For model-specific access panels, hose routing, and clamp locations, follow the 11028912790 owner’s manual.

Last updated: January 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

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Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

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