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A water softener may stop working properly for a number of reasons. The very first thing you need to check is if the brine solution is mixing properly as you may need to add salt to the tank. Other issues that may arise with decreased efficiency of a water softener may require a part replacement. A water softener's purpose is to remove excess minerals and calcium from certain water sources because they can destroy your household fixtures and leave calcium stains on tubs. If the brine solution is not the culprit, then check the following common parts that may need adjusting or replacing.


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RECOMMENDED MAINTENANCE PARTS AND ACCESSORIES

Water Softener Cleaner 3442707

Water Softener Cleaner

Part #3442707

The manufacturer no longer makes this part, and there's no substitute part

Symptoms for water softeners

Choose a symptom to see related water softener repairs.

Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals…

Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed…

Main causes: faulty brine valve assembly, bad rotor valve…

Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi…

Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank…

Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, fai…

Main causes: lack of electrical power, bad power transformer, faulty timer…

Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals…

Repair guides for water softeners

These step-by-step repair guides will help you safely fix what’s broken on your water softener.

How to replace a water softener valve motor

How to replace a water softener valve motor

The valve motor rotates the valve rotor to operate the water softener. If the water softener valve motor fails, follow t…

Repair time and Difficulty

 30 minutes or less
How to replace a water softener timer

How to replace a water softener timer

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you pus…

Repair time and Difficulty

 15 minutes or less
How to replace a water softener venturi

How to replace a water softener venturi

The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow…

Repair time and Difficulty

 15 minutes or less

Articles and videos for water softeners

Use the advice and tips in these articles and videos to get the most out of your water softener.

Top questions about Sears and Sears PartsDirect

Top questions about Sears and Sears PartsDirect

Get answers to frequently asked questions about Sears and Sears PartsDirect.…

How a water softener works

How a water softener works

Learn how a water softener works to provide your home with soft water.…

How to clear water softener error codes

How to clear water softener error codes

Follow these easy steps to clear error codes from your water softener.…

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