How to clear water softener error codes
To clear the error codes from the electronic control, follow these simple steps.
Unplug the transformer power supply.
Check possible cause and correct as needed. See our water softener DIY repair section or check your owner's manual.
Plug in the power transformer.
Wait 6 minutes after power is restored.
If the error code returns, the problem wasn’t resolved.
Symptoms for water softeners
Choose a symptom to see related water softener repairs.
Main causes: lack of electrical power, bad power transformer, faulty timer
Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, failed timer
Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank
Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed
Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi
Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals
Main causes: faulty brine valve assembly, bad rotor valve
Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals
Repair guides for water softeners
These step-by-step repair guides will help you safely fix what’s broken on your water softener.
The venturi valve in your water softener draws brine water from the salt tank to the resin tank for regeneration. Follow these steps to replace a damaged venturi.
The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these steps to replace it in about half an hour.
The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you push the buttons or if the display won’t power up, replace the timer.
Articles and videos for water softeners
Use the advice and tips in these articles and videos to get the most out of your water softener.
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