January 06, 2015

How to clear water softener error codes

How to clear water softener error codes.
How to clear water softener error codes.

To clear the error codes from the electronic control, follow these simple steps.

  1. Unplug the transformer power supply.

  2. Check possible cause and correct as needed. See our water softener DIY repair section or check your owner's manual.

  3. Plug in the power transformer.

  4. Wait 6 minutes after power is restored.

  5. If the error code returns, the problem wasn’t resolved.

Symptoms for water softeners

Choose a symptom to see related water softener repairs.

Main causes: lack of electrical power, bad power transformer, faulty timer…

Main causes: loose water line connections, cracked water-carrying components, bad rotor valve seals…

Main causes: empty salt tank, salt bridge, depleted resin, clogged or damaged venturi, broken rotor position switch, fai…

Main causes: salt bridge inside the salt tank, bad timer, valve motor failure, faulty rotor valve, clogged venturi…

Main causes: broken resin tank screen, bad resin tank seals, cracked upper distributor in resin tank…

Main causes: clogged drain hose, faulty rotor valve, leaky rotor valve seals…

Main causes: broken water flow meter, faulty timer, water flow to softener is bypassed…

Main causes: faulty brine valve assembly, bad rotor valve…

Repair guides for water softeners

These step-by-step repair guides will help you safely fix what’s broken on your water softener.

How to replace a water softener rotor position switch

How to replace a water softener rotor position switch

The rotor position switch detects the position of the valve rotor. If the rotor position switch fails, follow these step…

Repair difficulty
Time required
 30 minutes or less
How to replace a water softener timer

How to replace a water softener timer

The timer is the control board you use to program the water softener. If the timer isn’t accepting commands when you pus…

Repair difficulty
Time required
 15 minutes or less
How to replace a water softener valve motor

How to replace a water softener valve motor

The valve motor rotates the valve rotor to operate the water softener. If the water softener valve motor fails, follow t…

Repair difficulty
Time required
 30 minutes or less

Articles and videos for water softeners

Use the advice and tips in these articles and videos to get the most out of your water softener.

Wiring schematic symbols explained video

Wiring schematic symbols explained video

Learn some of the most common symbols found in a wiring diagram and what they mean.…

How to use a multimeter to test electrical parts video

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…

How to clean a water softener

How to clean a water softener

Keeping a water softener clean inside and out improves operation and appearance.…