Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
KitchenAid KFIS20XVMS2 refrigerator

KitchenAid KFIS20XVMS2 refrigerator Parts

Here are the diagrams and repair parts for KitchenAid KFIS20XVMS2 refrigerator, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for KFIS20XVMS2 Refrigerators

  • Refrigerator Freezer Door Gasket (black) for KitchenAid KFIS20XVMS2 - Part WPW10436253

    Freezer door parts diagram

    Refrigerator Gasket Panel

    Part #W10164044

    Replaced by #WPW10436253

    Info Icon
    Manufacturer substitution
    This part replaces W10164044. Substitute parts can look different from the original.
    In Stock
    $198.51
    6% OFF Phone Price : $210.51Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Drawer Slide Rail for KitchenAid KFIS20XVMS2 - Part WPW10235370

    Shelf parts diagram

    Refrigerator Drawer Slide Rail

    Part #W10235370

    Replaced by #WPW10235370

    Info Icon
    Manufacturer substitution
    This part replaces W10235370. Substitute parts can look different from the original.
    In Stock
    $107.11
    28% OFF Was : $149.22Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Drawer Slide Rail for KitchenAid KFIS20XVMS2 - Part WPW10235368

    Freezer door parts diagram

    Refrigerator Glide

    Part #12925102

    Replaced by #WPW10235368

    Info Icon
    Manufacturer substitution
    This part replaces 12925102. Substitute parts can look different from the original.
    In Stock
    $226.52
    Minus Item
    Qty
    Plus Item
  • Refrigerator Screw for KitchenAid KFIS20XVMS2 - Part WP8281196

    Cabinet parts diagram

    Refrigerator Screw

    Part #12992602

    Replaced by #WP8281196

    Info Icon
    Manufacturer substitution
    This part replaces 12992602. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $7.67
    12% OFF Phone Price : $8.67Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Door Stop for KitchenAid KFIS20XVMS2 - Part W11703060

    Refrigerator door parts diagram

    Stop-door

    Part #12968202AP

    Replaced by #W11703060

    Info Icon
    Manufacturer substitution
    This part replaces 12968202AP. Substitute parts can look different from the original.
    In Stock
    $37.68
    Minus Item
    Qty
    Plus Item
  • Refrigerator Door Insulation, 2-piece for KitchenAid KFIS20XVMS2 - Part 876370

    Optional parts (not included) diagram

    Insulation

    Part #978941

    Replaced by #876370

    Info Icon
    Manufacturer substitution
    This part replaces 978941. Substitute parts can look different from the original.
    In Stock
    $130.13
    8% OFF Phone Price : $142.13Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Door Insulation, 2-piece for KitchenAid KFIS20XVMS2 - Part 876370

    Optional parts (not included) diagram

    Insul - 16pk

    Part #876305

    Replaced by #876370

    Info Icon
    Manufacturer substitution
    This part replaces 876305. Substitute parts can look different from the original.
    In Stock
    $130.13
    8% OFF Phone Price : $142.13Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Dispenser Actuator Pad for KitchenAid KFIS20XVMS2 - Part W10170832

    Dispenser front parts diagram

    Refrigerator Dispenser Actuator Pad

    In Stock
    $53.87
    10% OFF Phone Price : $59.87Info Icon
    Minus Item
    Qty
    Plus Item
  • Sears Refrigerator Permagum Sealer for KitchenAid KFIS20XVMS2 - Part 212643

    Optional parts (not included) diagram

    Sears Refrigerator Permagum Sealer

    Part #212643
    This item is not returnable
    In Stock
    $28.03
    36% OFF Was : $43.86Info Icon
    Minus Item
    Qty
    Plus Item
  • Sears Refrigerator Service Valve for KitchenAid KFIS20XVMS2 - Part 978027

    Unit parts diagram

    Sears Refrigerator Service Valve

    In Stock
    $32.64
    34% OFF Was : $49.46Info Icon
    Minus Item
    Qty
    Plus Item

KitchenAid Refrigerator KFIS20XVMS2 FAQs

A bottom-mount refrigerator like the KitchenAid KFIS20XVMS2 is better when you want fresh-food items at eye level and a wider refrigerator section; a top-mount is better when you want the lowest upfront cost and don’t mind bending more for everyday foods. Your best choice depends on how you use the refrigerator most.

Quick comparison
Feature Top-mount (freezer on top) Bottom-mount (freezer drawer on bottom)
Everyday access More bending for fresh food Less bending for fresh food
Freezer access Easier to reach shelves Drawer can be heavier when full
Organization Simple, fewer drawers Often better fresh-food layout
Space needs Typically similar Needs room for drawer pull-out
Typical price Usually lower Usually higher
What we recommend for most households
  • Choose bottom-mount if you use the refrigerator section far more than the freezer.
  • Choose top-mount if you want a simpler layout and typically lower purchase cost.
  • If you have tight clearance next to a wall, plan for door swing and drawer clearance.
  • If you have an ice maker or water line, leave extra space behind the cabinet for connections.
  • Leveling matters for either style; a properly leveled cabinet helps doors close and seal correctly.
Fit and clearance tips (important for either style)

We follow the KitchenAid guidance for ventilation and placement: allow about 1/2 inch of space at the top and behind the refrigerator for airflow, and if installed next to a fixed wall, allow about 2 3/4 inches so the door can swing open. For the exact placement notes for KFIS20XVMS2, use the owner's manual.

Why it matters

Choosing the right mount style affects daily comfort (bending and reaching), how well you can organize groceries, and whether doors and drawers can open fully in your kitchen. Good clearance and leveling also help prevent warm spots, moisture, and gasket sealing problems.

Last updated: February 2026

The most common issues we see with KitchenAid refrigerators like model KFIS20XVMS2 are ice maker problems, cooling/temperature swings (fresh food warm or freezer too warm), and water leaks or frost buildup. These symptoms usually trace back to airflow problems, dirty condenser areas, or water-supply and drain issues; use the owner's manual troubleshooting section to narrow it down fast.

Most common symptoms and what they usually point to
  • Ice maker not making ice or slow ice: water supply restriction, frozen fill tube, or a failing ice maker
  • Fridge not cooling well: blocked vents, evaporator fan issue, heavy frost on evaporator cover
  • Freezer too warm: poor airflow, door not sealing, condenser fan or condenser coil issues
  • Water leaking inside or onto the floor: clogged/iced defrost drain, loose water line connection
  • Noisy operation: fan blade hitting ice, condenser fan motor wear, compressor start components
Quick checks we recommend before replacing parts
  1. Confirm the controls are set correctly and doors close fully.
  2. Check for blocked air vents (overpacked shelves can cause warm spots).
  3. Clean dust from the condenser area and make sure the unit has airflow behind it.
  4. If you have an ice maker or dispenser issue, verify household water supply is on and the line is not kinked.
  5. Look for frost buildup behind the rear freezer panel (a strong clue of a defrost or airflow problem).
Common fixes and related parts (examples for KFIS20XVMS2)
Symptom Common cause Example part on this model
Ice maker not working Failed ice maker module/assembly Refrigerator ice maker assembly WPW10300024
Warm temps, noisy fan area Condenser fan motor problem Refrigerator condenser fan motor W11613295
Door not sealing, frost Torn or warped gasket Refrigerator gasket panel (gray) W10830055
Why it matters

Ice production, stable temperatures, and leak prevention all depend on proper airflow and a reliable water path. Catching a weak fan, poor door seal, or restricted water supply early helps prevent food spoilage, ice clumps, and recurring frost.

Last updated: February 2026

Most KitchenAid refrigerators typically last 14 years. For your KitchenAid KFIS20XVMS2 bottom-mount refrigerator, good maintenance (clean airflow paths, tight door seals, and prompt repairs) is what most directly determines whether you land closer to 10 years or closer to 17 years.

Typical lifespan and what affects it

A refrigerator’s life is mainly driven by compressor run time, heat removal, and how hard the sealed system has to work.

  • Maintenance and cleaning: keeping condenser areas clean reduces heat stress
  • Door seal condition: leaks force longer run times and can shorten life
  • Room temperature and ventilation: hot garages and tight cabinets increase workload
  • Ice maker and water system use: heavy use can add wear and create leak risks
  • Repair timing: fixing small issues early prevents compressor overwork
What the KFIS20XVMS2 warranty tells you (useful clue)

Your KFIS20XVMS2 owner’s manual describes a 1-year limited warranty, plus extended coverage on the sealed refrigeration system (compressor, evaporator, condenser, dryer, and connecting tubing) for multiple years. That extended sealed-system coverage is a strong indicator those components are designed for long service life when the refrigerator is maintained.

Component group Why it matters for lifespan Common warning signs
Sealed system (compressor, evaporator, condenser, dryer) Core cooling; most expensive failures Warm temps, constant running, clicking, poor cooling
Airflow system (fans, vents) Moves cold air; prevents hot spots Noisy fan, uneven temps, frost buildup
Door sealing system (gaskets, alignment) Prevents moisture and heat intrusion Condensation, frost, doors not closing easily
Quick checks that help you reach the high end of lifespan
  • Set temps to typical targets: 37°F fresh food, 0°F freezer
  • Keep food from blocking interior vents
  • Clean spills quickly to prevent odors and gasket damage
  • Inspect gaskets for gaps, tears, or hardened sections
  • If cooling is uneven or noisy, troubleshoot airflow early
Parts that commonly matter over time

If you’re seeing symptoms that shorten lifespan (warm temps, long run times, poor sealing), these model-matched parts are often involved:

Why it matters

A refrigerator that runs longer than it should (because of dirty condenser airflow, weak door seals, or fan problems) puts extra strain on the sealed system. Reducing run time and heat load is the most reliable way to extend service life.

Last updated: February 2026

Bottom-freezer refrigerators like the KitchenAid KFIS20XVMS2 make fresh food easier to reach, but the tradeoffs are real: you bend more for frozen items, large freezer drawers can be harder to organize, and some designs are more sensitive to door-seal and defrost-drain issues that can lead to frost or water puddles.

Common disadvantages (what owners notice most)
  • More bending and lifting: frozen foods, ice, and heavy items sit low in the cabinet.
  • Deep drawer organization: items can stack and get buried, especially in a full-width freezer drawer.
  • Heavier drawer handling: a loaded freezer drawer can feel awkward to pull out and push in.
  • Potential for moisture and sealing issues: worn gaskets or misalignment can cause condensation or frost.
  • Defrost and drain clogs can show up as water: some bottom-freezer layouts make puddles more noticeable at the bottom.
What to check on your KFIS20XVMS2 if you are seeing problems

If the “disadvantage” you are experiencing is performance related (warm temps, frost, leaks, or door not closing), these are the first practical checks:

  • Confirm doors fully close and the door alarm is not sounding after 3 minutes (feature described in the owner's manual).
  • Adjust temperatures one setting at a time, then wait 24 hours for stabilization.
  • Look for gaps, tears, or warping in the door seals; a bad seal can mimic cooling problems.
  • If ice production is low, allow 24 hours after changes; the manual notes typical output is about 8 to 12 batches per day under normal conditions.
Quick symptom-to-likely-cause guide
Symptom Common cause What to do first
Frost buildup in freezer Door not sealing, frequent openings Inspect/clean gasket, confirm drawer closes squarely
Water puddles Defrost drain restriction, door left ajar Check door closure, clear visible ice, review care steps
Warm freezer, soft ice cream Temp set too warm, airflow blocked Lower freezer 1°, wait 24 hours
Door not lining up well Hinge/door alignment shifted Follow alignment guidance in the manual
Why it matters

Most “bottom freezer disadvantages” are usability issues, but sealing, alignment, and temperature stability directly affect energy use, ice production, and food safety. Keeping doors aligned and seals clean helps the refrigerator run efficiently and prevents moisture problems.

Last updated: February 2026

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Repair time and Difficulty

 30 minutes or less
How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Repair time and Difficulty

 15 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

How to Replace the Water Filter in a Universal/Multiflex Refrigerator

How to Replace the Water Filter in a Universal/Multiflex Refrigerator

Learn how easy replacing the water filter in a Universal/Multiflex refrigerator is.…

How to Replace the Water Filter in a KitchenAid Refrigerator

How to Replace the Water Filter in a KitchenAid Refrigerator

Discover how easy it is to replace the water filter in your KitchenAid refrigerator.…

Troubleshooting a refrigerator not cooling video

Troubleshooting a refrigerator not cooling video

Learn what to check if the inside of your fridge is wayyyy too warm.…

Parts & More

Band Saw
Bottom-Mount Refrigerator
Dishwasher
Dryer
Electric Range
Exercise Cycle
Front-Engine Lawn Tractor
Gas Chainsaw
Mechanical Sewing Machine
Parts
Small Appliance
Television
Top-Mount Refrigerator
Wall Oven
Washer