Kenmore
Washer

Model # 11020712991 Official Kenmore washer

Here are the diagrams and repair parts for Official Kenmore 11020712991 washer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Model diagram and schematic

SEARCH WITHIN THIS MODEL

?

This is the number corresponding to the part on the diagram / schematic

Search
PART LIST
Showing 10 of 213 parts  |

Washer Agitator Dog Set (replaces 285770, 3366877)
#5

Agitator, basket, and tub diagram

Agitator dog

Part #3366877

Replaced by #80040

?
Manufacturer substitution
This part replaces 3366877. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$4.35
19% OFF Phone Price : $5.35
In Stock
Washer Motor Coupling (replaces 280152, 285753, 8559748)
#13

Brake/clutch/gearcase/motor/pump diagram

Coupling

Part #3364003

Replaced by #285753A

?
Manufacturer substitution
This part replaces 3364003. Substitute parts can look different from the original.
BEST SELLER
$22.66
18% OFF Phone Price : $27.66
In Stock
Washer Drain Pump (replaces 3363394)
#22

Brake/clutch/gearcase/motor/pump diagram

Washer drain pump

Part #3363394

Replaced by #WP3363394

?
Manufacturer substitution
This part replaces 3363394. Substitute parts can look different from the original.
BEST SELLER
$43.85
10% OFF Phone Price : $48.85
In Stock
Washer Agitator Bolt (replaces 358237)
#2

Agitator, basket, and tub diagram

Washer agitator bolt

Part #358237

Replaced by #WP358237

?
Manufacturer substitution
This part replaces 358237. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$6.12
14% OFF Phone Price : $7.12
In Stock
Washer Agitator Cam (replaces 3351000, 3363662)
#3

Agitator, basket, and tub diagram

Agitator cam

Part #3363662

Replaced by #285748

?
Manufacturer substitution
This part replaces 3363662. Substitute parts can look different from the original.
BEST SELLER
$32.36
13% OFF Phone Price : $37.36
In Stock
Washer Clutch (replaces 285761, 3951311, 3951312)
#5

Brake/clutch/gearcase/motor/pump diagram

Clutch

Part #3951311

Replaced by #285785

?
Manufacturer substitution
This part replaces 3951311. Substitute parts can look different from the original.
BEST SELLER
$24.25
50% OFF MSRP : $48.43
In Stock
Washer Water Inlet Valve (replaces 21026, 3360388, 3360391, 3429537, 3952164, 3955673, W10110517)
#26

Rear panel diagram

Washer inlet valve

Part #3952164

Replaced by #285805

?
Manufacturer substitution
This part replaces 3952164. Substitute parts can look different from the original.
BEST SELLER
$27.93
15% OFF Phone Price : $32.93
In Stock
Washer Gear Case (replaces 285362, 3360630, 8532118, W10140307)
#9

Brake/clutch/gearcase/motor/pump diagram

Gear case

Part #3360630

Replaced by #3360629

?
Manufacturer substitution
This part replaces 3360630. Substitute parts can look different from the original.
BEST SELLER
$224.63
$10.00 OFF Phone Price : $234.63
Back Order
Washer Tub Seal (replaces 383727)
#16

Agitator, basket, and tub diagram

Washer tub gasket

Part #383727

Replaced by #W10814296

?
Manufacturer substitution
This part replaces 383727. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
$3.44
27% OFF MSRP : $4.70
In Stock
Appliance Touch-Up Paint, 0.6-oz (White) (replaces 21020, 72017R, 8006, W10813125, Y058028)

#NI

All parts diagram

Appliance touch-up paint, 0.6-oz (white) (replaces 21020, 72017r, 8006, w10813125, y058028)

Part #72017

BEST SELLER
$8.29
11% OFF Phone Price : $9.29
In Stock

Symptoms common to all washers

Choose a symptom to see related washer repairs.

April 20, 2023

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

April 19, 2023

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

April 19, 2023

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

April 19, 2023

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

April 20, 2023

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

April 20, 2023

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

April 19, 2023

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

April 19, 2023

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

April 20, 2023

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Repair guides for gas ranges

How to replace oven door hinges on a gas range
June 01, 2015

How to replace oven door hinges on a gas range

See how to replace the oven door hinges on a gas range yourself, in just 30 minutes.…

Repair difficulty
Time required
 15 minutes or less
How to replace a range spark igniter switch
February 20, 2015

How to replace a range spark igniter switch

Follow these steps to replace the spark igniter switch—sometimes called a burner switch or spark switch—on a gas or dual…

Repair difficulty
Time required
 60 minutes or less
How to replace a gas range oven control board
February 01, 2015

How to replace a gas range oven control board

These step-by-step instructions explain how to replace an oven control board on a gas range…

Repair difficulty
Time required
 15 minutes or less

Articles and videos common to all washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How to use your washing machine efficiently
June 16, 2023

How to use your washing machine efficiently

Find tips for using your washing machine efficiently to save energy and help reduce utility bills.…

How to repair broken or damaged wires video
October 26, 2016

How to repair broken or damaged wires video

Learn how to repair broken, frayed or damaged wires in your appliances.…

How to use a multimeter to test electrical parts video
January 18, 2016

How to use a multimeter to test electrical parts video

Learn how to use a multimeter to check for wiring problems in an appliance that's not working…