Why is my Whirlpool side by side refrigerator not making ice but water works?
If your Whirlpool WRS586FLDM01 dispenses water but won’t make ice, the most common causes are the ice maker being turned off, the freezer not cold enough, or restricted water flow to the ice maker (kinked line, shutoff not fully open, or low water pressure). Use the owner's manual steps below to restore ice production.
Quick checks that fix most “no ice” problems
- Confirm the ice maker is turned on (some models have an on/off switch or arm).
- Make sure the freezer door closes fully; a door left ajar can stop ice production.
- Verify the water shutoff valve is fully open.
- Inspect the supply line for a kink or pinch behind the refrigerator.
- If this is a new install or recent water hookup, flush the water system and wait for production.
Temperature and timing (what to expect)
Ice makers need a cold freezer and time to cycle.
| Item | What to do | What “normal” looks like |
|---|---|---|
| Freezer temperature | Set colder and recheck after stabilizing | Target is about 0°F to 5°F |
| After hookup or filter change | Flush water system | Wait 24 hours for ice to start; 72 hours for full production; discard first 3 batches |
| After emptying the bin | Allow time to refill | Production ramps back up over several hours |
When water works but ice still doesn’t: likely causes
Even with a working dispenser, the ice maker can still be starved for water or blocked.
- Low water pressure: Ice makers are sensitive; home water pressure should be 30 psi or higher.
- Ice jam in the ejector area: A cube stuck in the ejector can stop cycling.
- Water inlet valve issue: A weak valve can feed the dispenser but not reliably fill the ice maker; for this model, see refrigerator water inlet valve WPW10341320.
- Ice maker assembly problem: If the unit won’t cycle or harvest, replacement is often the fix; see refrigerator ice maker assembly WPW10251076.
Why it matters
When the ice maker can’t fill or harvest correctly, it may produce no ice, small/hollow cubes, or intermittent batches. Fixing water flow, temperature, and jams prevents repeat failures and helps the refrigerator maintain stable freezer performance.
Last updated: February 2026
What does H2O mean on my Whirlpool refrigerator?
On your Whirlpool WRS586FLDM01, the H2O light is a water filter indicator. It turns on to remind you to replace the refrigerator water filter, especially if water flow slows down or ice production drops. Use the steps in the WRS586FLDM01 owner's manual to reset the indicator after replacement.
What to do when the H2O light comes on
- Replace the water filter (most households replace it about every 6 months).
- Dispense and discard several glasses of water after installing the new filter to flush carbon fines.
- Discard the first few batches of ice after a filter change.
- Check that the water shutoff valve is fully open.
- Inspect the water line behind the refrigerator for kinks that restrict flow.
Resetting the H2O/filter light
Reset methods vary by control style, but the process is always listed in the WRS586FLDM01 owner's manual. After you replace the filter, follow the manual’s “Water filtration system” or “Using the controls” instructions to clear the reminder.
If the light is on and water or ice is still weak
A filter reminder can show up at the same time as a real water supply issue. Use this quick check:
| Symptom | Most common cause | What we recommend |
|---|---|---|
| Slow water at dispenser | Clogged filter | Replace refrigerator filter EDR1RXD1 |
| Small or hollow ice | Low water flow or kinked line | Straighten line; confirm shutoff valve is open |
| Dispenser works only sometimes | Door not fully closed | Close doors firmly (freezer door matters most) |
| New install or recent plumbing work | Air in water line | Flush dispenser until flow is steady |
Why it matters
A restricted filter or low water supply can reduce ice maker output and cause small or hollow cubes. Keeping steady water flow also helps your dispenser and ice maker operate consistently.
Last updated: February 2026
Where are the controls on a whirlpool side by side refrigerator?
On the Whirlpool WRS586FLDM01 side-by-side refrigerator, the refrigerator and freezer temperature controls are on the front dispenser control panel. Touch any control button on the dispenser panel to wake the display (it goes to sleep after about 2 minutes of no use). See the owner's manual for the exact button layout and features on your unit.
What you will see on the dispenser panel
Most WRS586FLDM01 dispenser panels include a display plus touch buttons used to adjust settings and operate the dispenser.
- Temperature set point controls for refrigerator and freezer
- Dispenser selection (water, cubed ice, crushed ice, depending on configuration)
- Indicator lights and status messages
- A display that turns off automatically when idle (sleep mode)
How to adjust temperature settings correctly
We recommend starting with the factory mid-settings and only making small changes.
- Confirm air vents inside both compartments are not blocked by food packages
- Start from the recommended set points: 37°F for fresh food and 0°F for freezer
- Change only one setting at a time
- Wait 24 hours after an adjustment to judge results
- Avoid setting colder than recommended expecting faster cooling (it will not cool faster)
Quick reference table
| Setting goal | Refrigerator set point | Freezer set point |
|---|---|---|
| Normal everyday use | 37°F | 0°F |
| Too warm complaint (after vents checked) | Lower 1 step | Lower 1 step |
| Too cold complaint | Raise 1 step | Raise 1 step |
Why it matters
Knowing the controls are on the dispenser panel helps you avoid “no change” adjustments caused by sleep mode. If the display is asleep, the first press only wakes the screen; the next press is what actually changes a setting.
Last updated: February 2026





