What is the most common problem with the LG refrigerator?
For the LG LFX25960SW, the most common service complaint is a cooling problem: the refrigerator or freezer warms up, the compressor seems to run a lot, or temperatures swing. Many “not cooling” calls trace back to airflow, dirty condenser coils, or defrost-system issues; use the LFX25960SW owner's manual troubleshooting guide to narrow it down.
- Confirm the doors close fully and seals are making full contact.
- Set temperatures to normal targets (about 37°F fresh food, 0°F freezer) and wait 24 hours.
- Clean condenser coils and make sure the unit has proper airflow around it.
- Listen for the evaporator fan; a failed fan can cause warm temps and uneven cooling.
- Look for frost buildup on the freezer back wall (often points to a defrost issue).
- If you have water/ice, check for slow flow or leaks that can also affect performance.
| Symptom | Most common cause | What to check next |
|---|---|---|
| Runs “all the time” | Warm room, frequent door openings, dirty coils | Coil cleaning, door habits, airflow clearance |
| Fresh food warm, freezer cold | Airflow problem | Vents blocked by food, evaporator fan operation |
| Frost/ice on freezer panel | Defrost problem | Defrost heater, sensor, wiring, door sealing |
| Clicking/buzzing with poor cooling | Sealed-system or start components | Professional diagnosis recommended |
If troubleshooting points to a failed component, these model-matched parts are commonly involved:
- Refrigerator evaporator fan motor 4681JB1027C (moves cold air through the compartments)
- Refrigerator defrost sensor assembly 6615JB2005H (helps control defrost timing)
- LG refrigerator defrost heater 5300JK1005D (melts frost off the evaporator)
- Refrigerator condenser fan motor assembly 4681JB1029D (cools the condenser area)
Cooling problems can spoil food quickly and also make the compressor run longer than normal. The manual notes that modern refrigerators can run 40% to 80% of the time at normal room temperatures, and even more in warmer conditions or with frequent door openings; fixing airflow and coil issues often restores normal run time.
You can order LG LFX25960SW replacement parts from the parts list for this model, or search by model number on Sears PartsDirect.
Last updated: February 2026
Why is my LG refrigerator leaking from the bottom?
A bottom leak on an LG LFX25960SW refrigerator almost always comes from water that is not draining correctly (a clogged/iced defrost drain) or from the ice maker and water line system. Start by checking for ice buildup in the freezer drain area and inspecting the water tubing connections.
- Clogged or frozen defrost drain: Water from defrost can overflow and run to the bottom.
- Drain tube issue: A cracked, loose, or misrouted drain tube can dump water into the base.
- Ice maker fill or supply leak: A small drip at the rear connection can track down and pool underneath.
- Water tubing or fitting leak: A pinhole or loose quick-connect can leak only during dispensing or ice fill.
- Door left ajar or poor seal: Excess frost can overwhelm the drain during defrost.
- Unplug the refrigerator and pull it straight out to protect the floor (per safety guidance in the LFX25960SW owner's manual).
- Look for a puddle pattern:
- Front-center puddle often points to a defrost drain overflow.
- Rear puddle often points to water line, tubing, or ice maker supply.
- Check the freezer floor for a sheet of ice; that strongly indicates a frozen drain.
- Inspect water connections at the back for moisture right after dispensing water or after an ice harvest.
| Leak source | What you may see | Related part on this page |
|---|---|---|
| Defrost drain path | Ice on freezer floor, water after defrost | Refrigerator drain tube 5251JA3003D |
| Water line to dispenser/ice maker | Drips at rear, wet tubing | Refrigerator water tubing MJU62070602 |
| Push-to-connect joint | Wet at a coupling, intermittent leak | Refrigerator water tube fitting 4932JA3009A |
A recurring bottom leak can damage flooring and can also lead to ice buildup around the evaporator area, which reduces airflow and cooling performance. Fixing the drain or water supply leak early prevents bigger problems.
We list model-matched parts for LG LFX25960SW on this page; you can also search by model number on Sears PartsDirect if you need additional water system or drain components.
Last updated: February 2026
What does DHF mean on an LG refrigerator?
On our LG LFX25960SW refrigerator, DHF (or “DH F”) indicates a defrost heating failure. The refrigerator is not melting frost off the evaporator as expected, so airflow can get restricted and cooling performance can drop until the defrost problem is corrected.
- Power reset: unplug the refrigerator (or switch off the breaker) for 5 minutes, then restore power.
- Confirm doors fully close; a door left ajar can increase frost buildup.
- Listen for the evaporator fan; if airflow is weak or noisy, cooling and defrost performance suffer.
- Look for heavy frost on the rear freezer panel (a common sign of a defrost system issue).
- If you see water pooling or ice at the bottom of the freezer, check for a drain restriction.
DHF is usually tied to the defrost heater circuit, defrost sensing, or airflow across the evaporator.
| What it affects | Common symptom | Related part on this model |
|---|---|---|
| Defrost heat | Heavy frost, warm fridge section | LG refrigerator defrost heater 5300JK1005D |
| Defrost sensing | Defrost stops too soon or never starts | Refrigerator defrost sensor assembly 6615JB2005H |
| Air movement | Poor cooling, fan noise, uneven temps | Refrigerator evaporator fan motor 4681JB1027C |
When the defrost cycle fails, frost can build up on the evaporator coil and block airflow. That forces longer run times, causes temperature swings, and can lead to warm fresh-food temperatures even if the freezer still seems cold.
Use the troubleshooting section in the LFX25960SW owner's manual to confirm error-code behavior and the recommended diagnostic steps for your exact control panel and configuration.
We recommend matching by model number LFX25960SW and then confirming the part ID before ordering. You can order model-matched parts from the list for this refrigerator or search by model on Sears PartsDirect.
Last updated: February 2026





