Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Kenmore Elite 11028042700 washer

Kenmore Elite 11028042700 washer Parts

Here are the diagrams and repair parts for Kenmore Elite 11028042700 washer, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for 11028042700 Washer

  • Washer Motor Stator Plate for Kenmore Elite 11028042700 - Part WP8557836

    Motor, basket and tub parts diagram

    Plate

    Part #8557836

    Replaced by #WP8557836

    Info Icon
    Manufacturer substitution
    This part replaces 8557836. Substitute parts can look different from the original.
    In Stock
    $63.00
    9% OFF Phone Price : $69.00Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Fabric Softener Dispenser Cup for Kenmore Elite 11028042700 - Part WP8563865

    Top and cabinet parts diagram

    Washer Dispenser Assembly

    Part #8563865

    Replaced by #WP8563865

    Info Icon
    Manufacturer substitution
    This part replaces 8563865. Substitute parts can look different from the original.
    In Stock
    $76.43
    7% OFF Phone Price : $82.43Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Wire Harness Retainer for Kenmore Elite 11028042700 - Part WP90016

    Top and cabinet parts diagram

    Clip

    Part #90016

    Replaced by #WP90016

    Info Icon
    Manufacturer substitution
    This part replaces 90016. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $8.37
    11% OFF Phone Price : $9.37Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Screw, #10-24 X 3/8-in for Kenmore Elite 11028042700 - Part WP3351614

    Control panel parts diagram

    Washer Screw, #10-24 X 3/8-in

    Part #3351614

    Replaced by #WP3351614

    Info Icon
    Manufacturer substitution
    This part replaces 3351614. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.91
    17% OFF Phone Price : $5.91Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Control Knob (gray And White) for Kenmore Elite 11028042700 - Part WP8565247

    Control panel parts diagram

    Washer Control Knob (gray And White)

    Part #8565247

    Replaced by #WP8565247

    Info Icon
    Manufacturer substitution
    This part replaces 8565247. Substitute parts can look different from the original.
    In Stock
    $56.05
    10% OFF Phone Price : $62.05Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Lid Hinge Bracket for Kenmore Elite 11028042700 - Part WP21097

    Top and cabinet parts diagram

    Washer Lid Hinge Bracket

    Part #21097

    Replaced by #WP21097

    Info Icon
    Manufacturer substitution
    This part replaces 21097. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $7.67
    12% OFF Phone Price : $8.67Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Agitator Cap Screw Washer for Kenmore Elite 11028042700 - Part WPW10076260

    Motor, basket and tub parts diagram

    Washer

    Part #W10076260

    Replaced by #WPW10076260

    Info Icon
    Manufacturer substitution
    This part replaces W10076260. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $8.27
    11% OFF Phone Price : $9.27Info Icon
    Minus Item
    Qty
    Plus Item
  • Amana Washer Drain Hose Coupling Kit for Kenmore Elite 11028042700 - Part 285442

    Pump parts, optional parts (not included) diagram

    Amana Washer Drain Hose Coupling Kit

    In Stock
    $29.36
    35% OFF Was : $45.29Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Suspension Rod Support Kit for Kenmore Elite 11028042700 - Part W10198919

    Top and cabinet parts diagram

    Washer Suspension Rod Ball Joint

    Part #W10111536

    Replaced by #W10198919

    Info Icon
    Manufacturer substitution
    This part replaces W10111536. Substitute parts can look different from the original.
    In Stock
    $50.30
    27% OFF Was : $69.01Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Top Panel for Kenmore Elite 11028042700 - Part WP3957177

    Top and cabinet parts diagram

    Top (white)

    Part #3957173

    Replaced by #WP3957177

    Info Icon
    Manufacturer substitution
    This part replaces 3957173. Substitute parts can look different from the original.
    In Stock
    $220.63
    5% OFF Phone Price : $232.63Info Icon
    Minus Item
    Qty
    Plus Item

Kenmore Elite Washer 11028042700 FAQs

To hard reset your Kenmore Elite 11028042700 washer, unplug it (or turn off the breaker) for about 1 minute, then restore power. This clears the control and lets you restart a cycle; use the STOP and POWER buttons to cancel or restart per the owner's manual.

Quick hard reset steps (power reset)

  • Press POWER to turn the washer off.
  • Unplug the washer (or switch the laundry circuit breaker off).
  • Wait 60 seconds.
  • Plug back in (or turn the breaker on).
  • Press POWER, choose a cycle, then press START.

If you need to cancel a cycle and start over

On model 11028042700, the control panel buttons are the correct way to “reset” a running cycle.

  • Press STOP twice to cancel the cycle and drain the washer.
  • Press POWER.
  • Select the new cycle, Modifiers, and Options.
  • Press START.

What the buttons do (common reset actions)

What you want to do What to press What to expect
Pause to add items STOP once Wait for Lid Lock light to turn off, then open lid
Cancel and drain STOP twice (or POWER once) Washer drains; cycle ends
Drain and spin only STOP twice, POWER, DRAIN & SPIN, START Spins, then lid unlocks

Why it matters

A power reset clears a “stuck” control, but it does not fix underlying issues like slow filling, draining problems, or a lid that will not lock. If the washer is acting up during a cycle, using STOP and POWER resets the cycle safely and prevents repeated interruptions.

Last updated: February 2026

Most Kenmore washers last 10 to 15 years with normal household use and basic maintenance. For your Kenmore Elite 11028042700, regular washer care (cleaning, proper loading, and keeping the unit level) is the biggest factor in reaching the high end of that range.

Typical lifespan and what changes it

A washer’s life is mainly driven by load size, cycle frequency, and how well the drive and tub system stay protected from vibration and leaks.

  • Normal household use: 10 to 15 years
  • Heavy use (large family, daily loads): closer to 8 to 12 years
  • Light use (few loads per week): often 12 to 15 years
  • Poor leveling or chronic overloading: shortens life quickly due to suspension and bearing wear

Maintenance that extends washer life

We recommend following the care steps in the owner's manual. Focus on the items below because they prevent the most common long-term failures (leaks, vibration damage, and drain problems).

  • Keep the washer level to reduce tub and bearing stress
  • Avoid overloading; it strains the drive system and suspension
  • Run periodic cleaning cycles and wipe the lid and tub dry
  • Inspect water inlet hoses for bulges, cracking, or seepage
  • Address unusual noise or shaking early (it often points to suspension or bearing wear)

Parts that commonly affect longevity

If performance issues show up, these parts are frequent wear items on washers and are often involved in “repair vs. replace” decisions.

Symptom Common system involved Example part on this model page
Won’t drain, water left in tub Drain system Pump-water W10536347
Lid won’t lock or cycle won’t start Lid lock system Washer lid lock WPW10619844
Excessive shaking or banging Suspension/tub support Suspension W10820048

Why it matters

Knowing the typical 10 to 15 year lifespan helps you plan: if your 11028042700 is already in that window, fixing a drain pump or lid lock can still be worthwhile, but repeated tub, bearing, or vibration-related repairs usually signal end-of-life.

Last updated: February 2026

To force your Kenmore Elite washer model 11028042700 to drain, cancel the current cycle and run Drain & Spin. On this model, we do that by pressing STOP twice (to cancel and drain), then selecting DRAIN & SPIN and pressing START; the lid unlocks after the spin finishes (see the owner's manual).

Fast steps to drain (control panel method)

  • Press STOP twice to cancel the cycle and start draining.
  • Press POWER.
  • Select DRAIN & SPIN.
  • Press START.
  • Wait for the cycle to finish; the Lid Lock light turns off and the lid unlocks.

If it still will not drain

A drain problem is usually a kinked hose, a blocked drain path, or a failing drain pump.

  • Check the household standpipe or laundry tub for a clog or slow drain.
  • Inspect the washer drain hose for kinks, crushing, or a pinched section behind the cabinet.
  • Confirm the drain hose is installed with the correct hose form and air gap so water can flow out freely (see the installation guide).
  • If you hear the pump humming but water does not move, the pump may be jammed or worn.
  • If the washer will not start Drain & Spin and the lid will not lock, a lid lock issue can prevent draining.

Parts that commonly relate to “won’t drain” symptoms

Symptom Most likely area Example part for this model
Won’t drain, water stays in tub Drain pump or blockage Pump-water W10536347
Won’t start Drain & Spin, lid won’t lock Lid lock system Washer lid lock WPW10619844
Drains slowly or backs up Drain hose routing or home drain (Verify hose form and standpipe setup)

Why it matters

Forcing a drain the right way protects the motor and control from overload, prevents leaks during troubleshooting, and helps you confirm whether the issue is a control-cycle problem or a true drain-path/pump problem.

Last updated: February 2026

Yes; a Kenmore Elite washer like model 11028042700 is usually worth repairing when the fix restores safe, reliable operation for less than the cost of replacing the washer, especially for common failures such as draining problems, lid lock issues, or out-of-balance suspension. Use the owner's manual to match symptoms to troubleshooting steps before buying parts.

Quick way to decide

We use these practical checkpoints to decide whether repair makes sense:

  • The washer is under 10 to 12 years old and the cabinet and tub are in good shape
  • The problem is isolated (won’t drain, won’t lock, won’t fill, excessive vibration)
  • The repair is a single-part or small-parts job (pump, valve, lid lock, hose, clamp)
  • There is no repeated leaking from the outer tub area
  • The repair cost is clearly below replacement cost (parts plus labor, if you hire it)

Common repairs on model 11028042700 that are often worth it

These are typical “high-impact” fixes that can bring performance back quickly:

Repair vs. replace: simple comparison

Situation Usually do this Why
One clear failure (pump, lid lock, valve) Repair Predictable fix and cost
Chronic out-of-balance with worn supports Repair Suspension parts often restore stability
Multiple major failures at once Compare totals Costs can stack up quickly
Tub or bearing area is loud and worsening Price it carefully Larger tear-down, more labor

Why it matters

A targeted repair can extend the life of your Kenmore washer and prevent secondary damage (for example, a weak drain pump can leave water behind, and a failed lid lock can stop cycles mid-wash). The troubleshooting section in the owner's manual helps you confirm the failure before you commit to parts.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How auto-load sensing washers work (and when they don't)

How auto-load sensing washers work (and when they don't)

Your washer barely fills or seems stuck in sensing mode? Find out how auto-load sensing and Precise Fill features work, …

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

Get step-by-step instructions for removing the main electronic control board and the control panel from a Maytage Epic Z…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Parts & More

Bottom-Mount Refrigerator
Circular Saw
Cooktop
Dishwasher
Front-Engine Lawn Tractor
Grass Catcher Attachment
Jointer/Planer
Lawn Sweeper
Microwave
Outdoor Grill
Parts
Power Drill
Range
Refrigerator
Side-By-Side Refrigerator
Top-Mount Refrigerator
Upright Freezer