Installation guide
Owner’s manual
Error Codes
Is there a way to reset a Kenmore Elite refrigerator?
Yes. For the Kenmore 25378973801 top-mount refrigerator, the most reliable reset is a power reset: unplug the refrigerator (or switch off the breaker) for about 5 minutes, then restore power. After a reset, allow up to 24 hours for temperatures to fully stabilize. See the 25378973801 owner’s manual for control and operating details.
How we recommend resetting it
- Unplug the refrigerator from the wall outlet (do not pull on the cord).
- Wait about 5 minutes to let the control board fully power down.
- Plug it back into a dedicated 115V, 60 Hz grounded outlet.
- Confirm the temperature control is not set to “O” (OFF).
- Wait 20 minutes if it is in a defrost cycle, then recheck cooling.
- Make only small temperature changes and then wait 24 hours before adjusting again.
What to check if it still will not cool after the reset
If the unit powers on but temperatures do not improve, these are the most common next checks:
- Make sure the plug is fully seated; check the house fuse or reset the breaker.
- Verify the outlet is not controlled by a wall switch.
- Confirm doors are closing and sealing; a torn gasket can cause warm temps and long run times.
- Listen for the evaporator fan; no airflow can mimic a “no cool” condition.
- Look for heavy frost buildup that can indicate a defrost problem.
| Symptom after reset | Most likely area to inspect | Typical next step |
|---|---|---|
| Lights on, not cooling | Controls set to OFF or warm | Set controls correctly; wait 24 hours |
| Runs, freezer warm | Airflow or frost restriction | Check vents, fan, frost pattern |
| Door not sealing | Door gasket | Inspect and replace if damaged |
Why it matters
A reset clears minor control glitches after a power interruption, but it does not fix airflow, sealing, or defrost issues. Confirming control settings and allowing the full stabilization time prevents unnecessary part replacement.
Last updated: January 2026
What is a top mount refrigerator?
A top-mount refrigerator is a classic fridge layout where the freezer compartment is on top and the fresh-food (refrigerator) compartment is below. Your Kenmore 25378973801 is a top-mount design, which keeps everyday refrigerated items at easy reach while still providing a full-width freezer.
How a top-mount layout is set up
In a top-mount refrigerator like the Kenmore 25378973801, you typically get:
- A freezer door on the top section and a refrigerator door on the bottom section
- Separate temperature controls for managing cooling performance
- Adjustable storage features such as shelves and crisper drawers (some models also include humidity control)
- Door components that can often be reversed for left- or right-hand swing (as described in the 25378973801 owner's manual)
Why people choose a top-mount refrigerator
Top-mount refrigerators are popular because they balance capacity, simplicity, and cost.
- Usually lower purchase and repair cost than many specialty configurations
- Straightforward cooling system and airflow design
- Good freezer capacity for bulk storage
- Easy access to the refrigerator section for daily use
Common features you may see on this style
Some features vary by exact model and trim level, but top-mount units commonly include the following.
| Feature | What it does | Where you see it |
|---|---|---|
| Crisper drawers | Helps organize produce | Bottom of fresh-food section |
| Humidity control (some models) | Helps extend produce freshness | On/near crisper area |
| Door reversal capability | Lets doors swing from the opposite side | Hinges, handles, door stops |
| Special item rack or wine rack (some models) | Stores bottles or cans efficiently | On a shelf in fresh-food section |
Why it matters
Knowing you have a top-mount refrigerator helps when you are comparing parts and troubleshooting. Many repairs and adjustments (like door alignment, handle removal, and door swing reversal) are specific to this freezer-on-top configuration.
Last updated: January 2026
What is the upper part of a fridge called?
In a Kenmore top-mount refrigerator like model 25378973801, the upper section is typically the freezer compartment. That is the area designed to keep foods frozen, and it often houses the ice maker (if your refrigerator is equipped with one). For model-specific layout details, check the 25378973801 owner's manual.
What you will usually find in the upper (freezer) compartment
- Freezer shelves or a wire rack for frozen foods
- Freezer door bins (best for items that tolerate temperature swings)
- Cold air vents that circulate air between freezer and fresh-food section
- An automatic ice maker and ice bin on some models
Freezer loading tips (to keep temperatures steady)
The freezer works best when air can move freely around packages.
- Leave space between items so cold air can circulate
- Avoid loading a lot of warm food at once (it slows freezing)
- Store hard-to-freeze items (like ice cream) toward the interior, not the door
- Keep vents clear so airflow is not blocked
| Area | Common name | Best for |
|---|---|---|
| Upper compartment | Freezer | Long-term frozen storage, ice production |
| Lower compartment | Fresh-food section | Refrigerated foods, crisper drawers, deli items (some models) |
Why it matters
Knowing the correct name helps when you are troubleshooting cooling issues, reading temperature-setting instructions, or ordering parts for the right section (freezer vs fresh-food). If you are diagnosing ice maker concerns, our common refrigerator ice maker problems and solutions guide can help narrow down the cause.
Last updated: January 2026
What water filter fits my Kenmore fridge?
For Kenmore refrigerator model 25378973801, the correct water filter is the one specified for your exact model and configuration (filter location and style vary by design). We match the right filter by using your model number and the filter details shown in the 25378973801 owner's manual.
How to identify the right filter fast
- Confirm the model number is 25378973801 (usually on an inside wall of the fresh food section).
- Check whether your refrigerator has a built-in water/ice system connected to a household water line.
- Look for a filter housing in the fresh food compartment, grille area, or rear (some top-mount designs use no internal filter).
- If you have an inline filter behind the refrigerator, match that style instead of an internal cartridge.
- Use the filter part number printed on the old filter (if installed) as a cross-check.
What the manual and install guide help you confirm
Your documentation is the best place to verify whether your 25378973801 uses a filter at all, and where it is located.
| What you see | What it usually means | What to do next |
|---|---|---|
| No filter housing inside the fridge | Filtration may be external (inline) or not used | Check the water line setup and filter type in the manual |
| Filter housing inside the fresh food section | Uses an internal cartridge filter | Match the cartridge style and part number |
| Ice maker is connected to a water line | Water supply requirements apply | Follow the connection details in the install guide |
Why it matters
Using the correct refrigerator water filter protects water flow to the ice maker and helps prevent leaks, weak ice production, and taste or odor issues. A mismatched filter can also cause poor sealing or restricted flow.
Helpful related DIY guidance
If you are replacing a filter or troubleshooting water and ice performance, our step-by-step overview in How to replace the water filter in a Kenmore refrigerator helps you confirm filter types and replacement basics.
Last updated: January 2026
