Owner’s manual
Error Codes
How to identify a Kenmore washer model?
Your Kenmore washer model number is printed on the model and serial number plate; for model 11026932691, use that exact number when ordering parts or looking up troubleshooting steps. On most Kenmore top-load washers, the plate is found under the lid or on the washer cabinet.
Check these common locations first:
- Under the lid, around the tub opening (top-load washers)
- On the washer cabinet rim under the lid
- On the back panel near the power cord entry
- Behind or near the control console area
- Inside the lid area on a sticker or metal plate
Kenmore washer model numbers are often long and may start with 110. Using the full model number helps us match the correct diagrams and parts, such as a lid switch or drive components.
| What to record | Example for this washer | Why we need it |
|---|---|---|
| Model number | 11026932691 | Ensures correct part fit and diagrams |
| Serial number | (from the same plate) | Helps match production details when needed |
- Copy the model number exactly as shown (all digits, no spaces)
- Record the serial number from the same plate
- If the label is worn, take a clear photo and zoom in
- Match parts by model, not by appearance alone
- Use the model number when checking common repairs (for example, a no-start issue can involve the washer lid switch WP3949238)
Kenmore washers share many similar designs, but small model-to-model changes affect fit, wiring, and mounting. Using 11026932691 from the model plate is the fastest way to get the right Kenmore washer parts the first time.
For the exact plate location and how Sears references it, see the 11026932691 owner's manual.
Last updated: February 2026
What is the average lifespan of a Kenmore washer?
A Kenmore washer typically lasts 10 to 15 years. For your Kenmore 11026932691 top-load washer, consistent care (proper loading, correct detergent, and routine cleaning) helps you reach the high end of that range; heavy overloading and chronic vibration shorten it.
- Load size and balance: frequent overloading or off-balance loads increase wear on the drive system and suspension.
- Spin and agitation stress: hard, repeated heavy cycles accelerate clutch and gearcase wear.
- Drain performance: slow draining strains the pump and can leave water that causes odor and corrosion.
- Lid switch reliability: a failing lid switch can stop spin cycles and lead to repeated restarts.
- Routine care: following the safety and operating guidance in the 11026932691 owner's manual reduces avoidable damage.
- Loud grinding during spin (often drive train or bearing related)
- Agitator moves poorly or “ratchets” (common wear item)
- Tub bangs or walks (suspension issues)
- Intermittent no-spin with lid closed (switch problems)
- Persistent leaks from the tub area
| Symptom | Common fix | Typical value call |
|---|---|---|
| Won’t spin or drains poorly | Replace drain pump | Good repair if tub and transmission are solid |
| No spin, acts “dead” mid-cycle | Replace lid switch | Good repair; fast and cost-effective |
| Weak agitation | Replace agitator dogs | Good repair; inexpensive wear item |
| Burning smell, poor spin engagement | Replace clutch | Good repair if gearcase is quiet |
Model-matched parts customers often replace include the washer lid switch WP3949238, washer drain pump WP3363892, and agitator dog 80040.
A washer that is maintained and repaired early usually avoids secondary damage (for example, repeated off-balance spinning can stress the gearcase, basket drive, and suspension). That keeps your Kenmore 11026932691 running longer and more quietly.
Last updated: February 2026
What replacement parts are most commonly needed for the 11026932691?
For Kenmore washer model 11026932691, the most commonly replaced parts are the ones tied to no-agitate/no-spin symptoms, draining problems, and lid safety sensing. Start by matching the symptom to the parts list and confirm procedures and safety steps in the 11026932691 owner's manual.
These are frequent wear items and high-service parts for this style of Kenmore top-load washer:
- Washer lid switch WP3949238 (won’t start, stops mid-cycle, no spin)
- Coupling 285753A (motor runs but washer won’t agitate or spin)
- Agitator dog 80040 (agitator “slips” or only moves one direction)
- Washer drain pump WP3363892 (won’t drain, slow drain, water left in tub)
- Pump hose 285871 (leaks at pump or hose connections)
- Clutch 285785 (weak spin, burning smell, poor basket engagement)
| Symptom | Most likely parts to check first | What you’ll notice |
|---|---|---|
| Won’t spin with lid closed | Lid switch | No click/actuation, intermittent operation |
| Won’t agitate but motor runs | Coupling, agitator dogs | Tub fills, motor noise, little movement |
| Water won’t drain | Drain pump, pump hose | Humming, slow drain, standing water |
| Loud during spin or poor spin | Clutch, suspension spring | Vibration, off-balance behavior |
- Use the model number 11026932691 when selecting parts to ensure fit.
- Confirm the failure with a simple visual check (cracks, leaks, worn plastic tabs).
- Unplug the washer before accessing internal components.
- If the washer is being removed from service, remove the lid as a safety step (noted in the manual).
Replacing the correct wear part first prevents repeat tear-downs and helps restore safe operation (especially for lid-sensing and moving components like the tub and agitator).
Last updated: March 2026
