Owner’s manual
Error Codes
Where is the model number on a Kenmore side by side refrigerator?
On Kenmore side-by-side refrigerator model 10650264991, the model number is printed on the model and serial number label located on the inside wall of the refrigerator (fresh food) compartment. Use that label any time you’re ordering parts or looking up service information in the owner's manual.
- Open the refrigerator (not the freezer) door.
- Look along the inside walls of the fresh food compartment.
- Check near the upper side wall first; then scan the mid-level wall areas.
- Write down both the model number and serial number exactly as shown.
- Keep the information with your purchase paperwork for future reference.
The label typically includes both identifiers; they are used for different purposes.
| Item | What it’s used for | Example for this unit |
|---|---|---|
| Model number | Matching the correct parts diagrams and replacement parts | 10650264991 |
| Serial number | Identifying the production run for service and support | Unique to your refrigerator |
Kenmore side-by-side refrigerators often have similar-looking shelves, ice makers, and water system parts, but the correct fit depends on the exact model. Having the model number ready helps us match parts like the ice maker assembly 4317943 or the refrigerator inlet valve W10408179 to your specific configuration.
- Match the model number on the label to 10650264991.
- Then choose parts from the list for your model, or search by model number on Sears PartsDirect.
Last updated: February 2026
What causes a side-by-side refrigerator to stop cooling?
A Kenmore side-by-side refrigerator like model 10650264991 usually stops cooling because airflow is blocked, the temperature controls are set incorrectly, or a cooling-system component (evaporator fan, defrost system, compressor) is not running. Start with vents, doors, and control settings before replacing parts; see the owner's manual.
- Confirm the refrigerator has power and the interior lights turn on.
- Make sure the doors close fully and are not held open by food packages.
- Check for blocked air vents; this model relies on air moving between freezer and fresh food sections.
- Set both controls near the mid-setting, then wait at least 24 hours between adjustments.
- Avoid overpacking; blocked vents prevent the controls from working properly.
| Symptom | Likely cause | What you can do now |
|---|---|---|
| Freezer cold, fridge warm | Airflow blocked or evaporator fan issue | Clear vents; listen for the evaporator fan running |
| Both sections warm | Control setting, compressor not running, or sealed-system issue | Verify settings; listen for compressor and fans |
| Cooling comes and goes | Defrost cycle or defrost problem | Watch for heavy frost buildup; check for normal defrost sounds |
| Warm after loading groceries | Normal temperature rise | Allow several hours to recover; keep doors closed |
If the basic checks do not restore cooling, these parts commonly relate to no-cool or warm-temperature problems:
- Evaporator fan airflow issues (fan runs but airflow is weak or noisy): inspect the fan blade; consider refrigerator evaporator fan blade WP2169142.
- Defrost problems that lead to frost blocking airflow: a failed defrost thermostat can contribute; consider refrigerator defrost bi-metal WPW10225581.
- Temperature control problems (unit runs incorrectly or cycles oddly): the control thermostat can be involved; consider refrigerator thermostat WP2198202.
On side-by-side refrigerators, the freezer supplies cold air to the refrigerator section. When vents are blocked or airflow is reduced (often by frost or a fan issue), the refrigerator side warms up even if the freezer still seems cold.
We recommend matching parts by the full model number 10650264991 to avoid fit issues. You can order model-matched replacement parts from the parts list for this refrigerator, or search by model on Sears PartsDirect.
Last updated: February 2026
How many cubic feet is my Kenmore refrigerator by model number?
Your Kenmore refrigerator model 10650264991 has its exact cubic-foot capacity listed on the model and serial number label inside the fresh food compartment, and it may also be shown in the specifications section of the 10650264991 owner's manual. Use that label as the most accurate source for your specific unit.
- Check the model and serial number label on the inside wall of the refrigerator compartment.
- Look in the specifications/features pages of the 10650264991 owner's manual.
- If the label is hard to read, take a clear photo and zoom in; capacity is often printed near other key specs.
- If you are comparing sizes for a replacement, measure your cabinet opening too (width, height, depth).
Most Kenmore side-by-side models like 10650264991 place the rating plate:
- On an inside side wall of the refrigerator compartment
- Near the crisper area or lower side wall
- Occasionally near the ceiling liner inside the fresh food section
Cubic feet is the total interior volume; shelves, bins, the ice maker, and the air ducts reduce usable storage.
| What you are checking | What it tells you | Best use |
|---|---|---|
| Cubic-foot capacity (spec) | Total interior volume | Comparing refrigerator sizes |
| Shelf and bin layout | Usable storage space | Deciding if your food fits |
| Cabinet opening measurements | Fit in your kitchen | Installation planning |
Knowing the correct cubic-foot capacity helps us match the right replacement parts and accessories, and it also helps you compare storage space accurately when you are planning a kitchen fit or troubleshooting temperature and airflow issues.
If you need parts while you are checking specs, you can order model-matched items (like the ice maker assembly 4317943 or refrigerator thermostat WP2198202) from the parts list for model 10650264991, or search by model number on Sears PartsDirect.
Last updated: February 2026
What are the most common problems with Kenmore refrigerators?
The most common problems we see on Kenmore refrigerators like model 10650264991 are cooling issues (often airflow or defrost related), water dispenser or ice maker troubles, leaks, and unusual noises. Many fixes start with cleaning, checking door sealing, and verifying the water and defrost systems using the 10650264991 owner's manual.
- Not cooling or warm temperatures: dirty condenser coils, blocked vents, evaporator fan problems, or frost buildup from a defrost issue.
- Water dispenser dripping: air in the water lines after a filter change, or not holding the cup under the dispenser long enough.
- Low water flow at the dispenser: a clogged or incorrectly installed filter, or a restricted water supply.
- Ice maker not making ice: water supply issues, a failing inlet valve, or an ice maker assembly problem.
- Leaks or puddles: a clogged defrost drain, loose water tubing connections, or door sealing problems.
- Door not closing smoothly: worn door cam or misalignment.
- Confirm the refrigerator has had 24 hours to cool after installation or a power interruption.
- Clean condenser coils and make sure airflow around the cabinet is not blocked.
- Check door gaskets for gaps, tears, or areas that do not seal.
- If the dispenser drips, hold the cup under the spout 2 to 3 seconds after releasing the lever.
- If water flow is weak, remove the filter and test flow; if it improves, replace the filter.
| Symptom | Common part to check | Example part on this model page |
|---|---|---|
| No ice or small cubes | Ice maker, water supply components | Ice maker assembly - refrigerator ice maker by whirlpool 4317943 |
| No ice and no water (or intermittent fill) | Water inlet valve | Refrigerator inlet valve W10408179 |
| Frost buildup, warming, cycling issues | Defrost thermostat (bi-metal) | Refrigerator defrost bi-metal WPW10225581 |
| Door sagging or popping when opening | Door cam | Refrigerator door cam (black) WP2182179 |
Most “big” refrigerator complaints trace back to a few basics: airflow, defrost performance, and water supply. Addressing those early helps protect food temperatures, prevents ice buildup, and reduces repeat failures.
If you need to order replacement parts for your Kenmore 10650264991, use the parts list for this model or search by model number on Sears PartsDirect.
Last updated: February 2026
How to tell if a Kenmore refrigerator compressor is bad?
On Kenmore model 10650264991, a bad compressor usually shows up as poor cooling with the unit trying to run (often longer than normal) and unusual compressor behavior such as repeated clicking, overheating, or no start at all. Use the checks in the 10650264991 owner's manual to rule out airflow and control issues before replacing sealed-system parts.
- Refrigerator and freezer both warm, even though the unit seems to be running
- Compressor is very hot to the touch after attempting to run (use caution)
- Repeated clicking as the compressor tries to start, then stops
- Little to no sound or vibration from the compressor when cooling is needed
- Frost pattern and airflow seem abnormal (often paired with weak cooling)
- Unit runs longer than expected (some longer run time is normal on high-efficiency designs)
Many “bad compressor” complaints are caused by airflow, heat rejection, or control issues.
- Dirty condenser coils: Clean the coils; dirty coils make the motor work harder and can reduce cooling.
- Door not sealing: Warm air leaks can mimic a cooling failure.
- Normal operating sounds: Clicking from controls and refrigerant gurgling can be normal.
- Evaporator fan issues: If the fan is not moving air, cooling performance drops.
| What you observe | What it usually points to | What we do next |
|---|---|---|
| Coils dusty/dirty | Poor heat removal, long run times | Clean coils, recheck temps |
| Clicking near compressor | Start device overload or compressor not starting | Electrical diagnosis |
| Compressor runs but no cooling | Sealed system problem (compressor or refrigerant issue) | Sealed-system service |
| No fan airflow in freezer | Evaporator fan problem | Inspect fan, defrost buildup |
If basic airflow and coil-cleaning checks are good and the compressor still will not start or will not pump, the compressor is a likely failure point. For this model, the replacement compressor listed is the refrigerator compressor W10309990.
A struggling compressor can overheat and run excessively, which risks food spoilage and can increase energy use. Confirming the simple causes first prevents replacing an expensive part when the real issue is coils, airflow, or a control.
Last updated: February 2026
