Kenmore Elite 10657863801 side-by-side refrigerator Parts

To reset your Kenmore Elite side-by-side refrigerator model 10657863801, do a simple power reset: turn the temperature control(s) OFF, unplug the refrigerator for about 5 minutes, then plug it back in and return the controls to your normal settings. See the owner's manual for the exact control locations and button names.

Quick reset options (most common)

• Power reset (recommended): Set controls to OFF, unplug for 5 minutes, plug back in, then set temperatures.
• Control panel sound/feature reset: Press and hold ICE and TEMP together for 3 seconds to toggle control and dispenser sounds off or back on.
• Dispenser lock toggle: Press and hold TEMP and LOCK together for 3 seconds to turn the lock on or off.

Step-by-step: power reset (best for odd behavior)

1. Turn the refrigerator control (and freezer control, if separate) to OFF.
2. Unplug the power cord from the wall outlet (do not use an extension cord).
3. Wait 5 minutes.
4. Plug the refrigerator back in.
5. Set the control(s) to your desired temperature settings.

What a reset does (and does not) do

Action	What it helps	What it will not fix
Power reset	Glitches, unresponsive controls, minor cooling logic issues	Failed compressor, sealed system leaks, broken fan motor
Lock toggle	Dispenser not working due to lock	No water supply, frozen water line
Sound toggle	Door alarm and control beeps	Door not closing, bad door switch

If you are resetting because the dispenser or ice is acting up

• Confirm the dispenser is not locked (TEMP + LOCK for 3 seconds).
• If water flow is weak, replace the refrigerator water filter EDR3RXD1.
• If the filter will not seat or leaks, inspect the refrigerator water filter housing WPW10121138.
• If ice is clumping or not dispensing, check the ice bin and chute door for frost buildup.

Why it matters

A proper reset on model 10657863801 starts with turning controls OFF before disconnecting power; this prevents accidental setting changes and helps the control system restart cleanly.

Last updated: February 2026

The cubic-foot capacity depends on the exact Kenmore Elite model. For Kenmore Elite model 10657863801 (side-by-side), the capacity is listed in the specifications section of the owner's manual; use that value because other Kenmore Elite models (including French door units) can be a very different size.

Why the model number matters

“Kenmore Elite” is a series name, not one single refrigerator size. A capacity quoted for a different model (for example, a 30+ cu. ft. French door) will not match a side-by-side like 10657863801.

Common differences by style:

• Side-by-side models typically have less total cubic feet than extra-wide French door models
• Usable space can change with ice maker and dispenser configurations
• Shelf and bin layouts affect how much you can actually store

Where to find the exact cubic feet for 10657863801

Check these spots:

• The specifications page in the owner's manual
• The model and serial tag inside the fresh food compartment (often on a side wall)
• The parts list for your model on this page, then compare to the spec section in the manual

Typical capacity ranges (helpful for comparison)

If you are comparing sizes while shopping or planning a move, these are common ranges:

Refrigerator style	Typical total capacity range
Side-by-side	20 to 26 cu. ft.
French door (standard width)	22 to 29 cu. ft.
Large-capacity French door	29 to 33 cu. ft.

Related parts that can affect usable space

These parts do not change the official “cubic feet,” but they can change how much you can fit day to day:

• Refrigerator shelf WPW10276348 (shelf layout and spill-safe design)
• Refrigerator door bin WPW10160952 (door storage capacity)
• Refrigerator ice bin WPW10191430 (freezer storage taken up by ice)

Why it matters

Knowing the correct cubic feet helps you plan cabinet clearance, grocery capacity, and storage organization. It also prevents ordering the wrong shelves, bins, or door parts for a different Kenmore Elite model.

You can order replacement parts for Kenmore Elite 10657863801 from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

A bad compressor on Kenmore Elite side-by-side refrigerator model 10657863801 usually shows up as poor cooling with long run times, repeated clicking as it tries to start, or the unit running but never reaching temperature. First rule out normal “high-efficiency” run sounds and basic power or control issues using the owner's manual.

Quick checks before blaming the compressor

• Confirm the outlet has power and the cord is fully plugged in.
• Make sure the temperature controls are turned on and set correctly.
• If it is a new install or was recently moved, allow 24 hours to cool completely.
• Listen for normal operating sounds (pulsating or high-pitched sounds can be normal as the compressor and fans adjust).
• Check whether doors are closing fully; warm air leaks can mimic compressor problems.

Symptoms that point more strongly to a compressor problem

• Clicking every few minutes with little or no cooling (often a start attempt that fails).
• Warm refrigerator and freezer even though the unit seems to be “trying” to run.
• Compressor extremely hot to the touch after repeated start attempts (use caution).
• No steady hum/vibration from the compressor area when cooling is needed.

What’s normal vs. not normal (sound and run time)

Your model can run longer than older refrigerators because it uses a high-efficiency compressor and fans. Use this table to separate normal behavior from likely failure.

What you notice	Often normal	More likely a problem
Longer run times	Yes, especially in warm rooms or with frequent door openings	If temps never get cold
Pulsating/high-pitched sound	Yes, performance adjusting	Loud clicking with no cooling
Buzzing	Yes, water valve filling ice maker	Buzzing plus repeated start failures

Why it matters

Replacing a compressor is a major sealed-system repair. Doing the quick checks above helps avoid replacing expensive parts when the real cause is a control setting, power issue, airflow problem, or a door not sealing.

Parts that may be involved in cooling complaints

If troubleshooting points to a temperature-sensing or control issue (not the sealed system), these model-matched parts are commonly involved:

• Refrigerator temperature sensor kit W10316760
• Refrigerator electronic control WPW10356039
• Refrigerator compressor W10355489

For ordering, use the parts list for model 10657863801 on this page, or search by model number on Sears PartsDirect.

Last updated: February 2026

On a Kenmore Elite side-by-side refrigerator model 10657863801, an ER CO error typically points to a communication problem between the main electronic control and the compressor circuit. A power reset and a quick wiring check often restore operation; if the code returns, a control-board or compressor-related repair is usually next.

What to do first (safe, quick checks)

• Power reset: Unplug the refrigerator (or switch off the breaker) for 5 minutes, then restore power.
• Confirm the outlet is correct: Use a grounded 3-prong outlet; avoid adapters and extension cords.
• Listen and look: After power is restored, note whether the compressor tries to start (hums/clicks) and whether interior lights and fans run.
• Check for obvious wiring issues: Inspect for pinched, loose, or damaged wires near the compressor area and control housing.
• Review model-specific troubleshooting steps: Use the owner's manual for the troubleshooting section and safety steps before servicing.

Common causes and likely fixes

ER CO is most often triggered when the control cannot reliably “talk” to the compressor system. These are the most common repair paths:

What we find	What it usually means	Typical fix
Code clears after reset	Temporary control glitch or brief power issue	No parts needed; monitor temps for 24 hours
Code returns quickly	Intermittent connection or failing control	Inspect harness connections; replace control if needed
Clicking/hard-start symptoms	Compressor struggling to start or control not driving it correctly	Compressor circuit diagnosis; sealed-system service may be required

If you suspect a control issue on this model, one common related part is the refrigerator electronic control WPW10356039.

Why it matters

When the control and compressor communication fails, the refrigerator may not cool correctly, which can lead to unsafe food temperatures. Addressing ER CO quickly helps protect the compressor and stabilizes fresh food and freezer temperatures.

Parts that may be involved (for this model)

• Refrigerator electronic control WPW10356039 (control logic and power management)
• Refrigerator compressor W10355489 (cooling system drive component)
• Wiring and connectors between the control and compressor area

You can order replacement parts for model 10657863801 from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026