Why is my Whirlpool side by side refrigerator not making ice but water works?
If your Whirlpool WRS325FDAB06 dispenses water but won’t make ice, the most common causes are the ice maker being turned off, the freezer not cold enough to cycle the ice maker, or restricted water flow to the ice maker side of the water inlet valve. Use the checks below to pinpoint the failure.
Quick checks for WRS325FDAB06
- Confirm the ice maker is switched ON and the shut-off arm is down (not in the OFF position).
- Make sure the freezer is cold enough; ice makers typically won’t harvest unless the freezer is near 0°F.
- Check the household shutoff valve is fully open and the supply line isn’t kinked.
- If you recently installed or changed a filter, flush the water system and allow time for ice production.
- Wait the full startup window after any water hookup change; first ice can take about 24 hours, and full bin fill can take up to 72 hours.
For control locations and ice maker on/off details specific to this model, follow the steps in the WRS325FDAB06 installation instructions and owner’s manual.
Why water can work but ice won’t
Water dispensing and ice making share the same water supply, but they don’t always fail together. The dispenser can still work even when the ice maker side has a problem.
| What works | What fails | Likely cause |
|---|---|---|
| Water dispenser | Ice maker | Ice maker turned off or freezer too warm |
| Water dispenser | Ice maker | Ice jam in ejector area or ice maker mechanism issue |
| Water dispenser | Ice maker | Water inlet valve not opening for ice maker circuit |
| Water dispenser | Ice maker | Filter restriction or low water pressure affecting ice fill first |
Parts to consider if checks don’t fix it
If the freezer temperature and water supply are good and the ice maker is ON, we typically focus on these model-compatible parts:
- Refrigerator water inlet valve WPW10179146 (controls water flow to the dispenser and ice maker)
- Refrigerator ice maker assembly WPW10300022 (the complete ice maker module)
A sticking or weak inlet valve can send enough water to the dispenser but not reliably fill the ice maker mold.
Why it matters
When the freezer is too warm or water flow is restricted, the ice maker can’t complete its harvest and refill cycle. Fixing the root cause prevents small/hollow cubes, slow production, and repeat ice jams.
Last updated: January 2026
What is the most common problem with a Whirlpool refrigerator?
For the Whirlpool WRS325FDAB06, the most common service issues we see are “not cooling well” complaints caused by restricted airflow (blocked vents, dirty condenser area) or a defrost/airflow problem; ice and water dispensing problems are also very common. Use the troubleshooting steps in the WRS325FDAB06 installation instructions and owner's manual to narrow it down safely.
Most common problem categories (and what to check first)
- Cooling issues (fresh food too warm, freezer too warm): confirm doors seal, vents are not blocked, and the unit has had 24 hours after a new install to stabilize.
- Ice maker not making ice or low ice production: verify water supply valve is fully open, line is not kinked, and allow 24 to 72 hours after hookup.
- Water dispenser slow or dripping: check household water pressure, purge air after filter changes, and confirm the filter is seated correctly.
- Noises: many buzzing, clicking, gurgling, and fan sounds are normal during operation and defrost.
- Leaks: often tied to water line connections, filter seating, or normal defrost water routing to the drain pan.
Parts that commonly relate to these symptoms on WRS325FDAB06
If basic checks do not resolve the issue, these model-compatible parts are often involved:
- Refrigerator filter EDR1RXD1 (taste/odor, slow dispensing, ice quality)
- Refrigerator water inlet valve WPW10179146 (no water to ice maker/dispenser, weak fill)
- Refrigerator ice maker assembly WPW10300022 (no ice, intermittent ice)
- Refrigerator electronic control board WPW10366605 (cooling control or intermittent operation)
- Refrigerator defrost bi-metal thermostat WPW10225581 and refrigerator heater WP2323198 (frost buildup, airflow restriction)
Quick symptom-to-likely-cause guide
| Symptom | Most common “first checks” | Parts often involved |
|---|---|---|
| Fridge warm, freezer OK | vents blocked, door not sealing, frost on evaporator cover | diffuser/airflow components, defrost parts |
| No ice | water shutoff closed, kinked line, new install wait time | ice maker, inlet valve |
| Slow water | low pressure, clogged filter, air in lines | filter, inlet valve |
| Loud buzzing/clicking | normal valve/ice maker sounds, items vibrating | none (often normal) |
Why it matters
Cooling and ice/water problems usually start with airflow or water supply restrictions. Catching those early helps prevent food spoilage, nuisance leaks, and unnecessary part replacement.
Last updated: January 2026
How to reset a Whirlpool side by side refrigerator?
For the Whirlpool WRS325FDAB06 side-by-side refrigerator, the safest reset is a power reset: turn the unit OFF by unplugging it or switching the circuit breaker OFF for about 5 minutes, then restore power and confirm cooling is turned ON. Use the WRS325FDAB06 installation instructions and owner's manual for control-specific details.
Reset steps we recommend for WRS325FDAB06
- Unplug the refrigerator or switch the breaker OFF.
- Wait about 5 minutes.
- Restore power.
- Confirm cooling is ON (not set to OFF).
- Keep doors closed as much as possible while temperatures stabilize.
What to expect after a reset
| Situation | What’s normal | Typical timing |
|---|---|---|
| Power restored | Compressor and fans may not start instantly | A few minutes |
| Temperature stabilization | Temperatures gradually return to the setpoint | Up to 24 hours |
| Ice production after power loss | Ice production resumes after cooling recovers | First batch within 24 hours; up to 72 hours to fill the bin |
If you are resetting because it is not cooling
A reset can clear a temporary control glitch, but it will not fix a failed component. After the reset, check these basics:
- Doors close fully and gaskets seal all the way around.
- Air vents inside both sections are not blocked by food.
- Room temperature is within the normal operating range (55°F to 110°F).
- The refrigerator has had up to 24 hours to stabilize after power is restored.
If the problem continues and testing confirms a control failure, a common replacement used on this model is the refrigerator electronic control board WPW10366605.
Why it matters
Resetting is a low-risk first step that can restore normal operation after a power interruption or control issue, and it helps you avoid replacing parts before you confirm a real failure.
Last updated: January 2026





