Where is the model number on a Kenmore side by side refrigerator?
On Kenmore side-by-side refrigerators like model 10657864801, the model number is printed on the appliance identification label (the same label that lists the serial number). The quickest way to confirm the exact location for your unit is to follow the label-location details in the 10657864801 owner's manual.
Common places to check first
We typically see the model and serial label in one of these spots on a Kenmore side-by-side refrigerator:
- Inside the fresh food compartment on a side wall near the top shelf
- On the ceiling of the fresh food compartment (near the light housing)
- On the inside edge of the refrigerator door (hinge side)
- Behind the crisper drawers (on the cabinet wall)
- Inside the freezer compartment on a side wall
What the label looks like (and what to write down)
The label usually includes both a model number and a serial number. For parts lookup and service, we recommend recording both exactly as shown.
| Item on label | What it’s used for | Example format |
|---|---|---|
| Model number | Matching the correct parts diagrams and replacement parts | 10657864801 |
| Serial number | Identifying production details for the unit | Letters plus numbers |
Why it matters
Kenmore side-by-side refrigerators often have multiple versions that look similar. Using the exact model number helps us match the correct parts (like a refrigerator water filter, ice maker, or door bin) and avoid ordering a part that does not fit.
Last updated: February 2026
What model is my Kenmore Elite refrigerator?
Your Kenmore Elite refrigerator’s model number is printed on the appliance’s model and serial tag; on many Kenmore side-by-side units it’s inside the fresh food compartment or freezer, often on a side wall, behind a crisper drawer, or near the lower front (kickplate) area. For model-specific label locations and diagrams, use the 10657864801 owner's manual.
Where to look for the model and serial tag
Check these common spots on Kenmore Elite side-by-side refrigerators:
- Inside the refrigerator compartment on a side wall
- Inside the freezer compartment on a side wall
- On the inner door frame (refrigerator or freezer door)
- Behind or just above the lower crisper drawers
- Behind the lower front kickplate or base grille area
What the model number looks like
For this refrigerator, the model number format is typically a 10 or 11-digit number starting with a brand prefix.
| What you need | Example for this page | Why it matters |
|---|---|---|
| Model number | 10657864801 | Ensures parts fit and diagrams match |
| Serial number | (varies) | Helps identify production run details |
| Product type | Kenmore Elite side-by-side refrigerator | Confirms you are using the right troubleshooting steps |
Tips to read the tag correctly
Model tags can be hard to read due to lighting, glare, or wear. These steps help avoid ordering the wrong part:
- Write the model number exactly as shown (include all digits)
- Take a clear photo before you close the door
- Clean the label gently with a dry cloth if it is dusty
- Use the model number (not just “Kenmore Elite”) when searching parts
Why it matters
Kenmore Elite refrigerators often have multiple versions that look similar, but use different parts such as a refrigerator ice maker, electronic control board, or water filter. Using the exact model number (10657864801) keeps part selection accurate and prevents fit issues.
Last updated: February 2026
What are the common problems with Kenmore Elite refrigerators?
Common problems on the Kenmore Elite 10657864801 side-by-side refrigerator include not cooling well (airflow or sealed-system issues), ice maker or dispenser failures, water leaks from the filter or inlet valve, and temperature swings tied to defrost or control problems. Use the owner's manual troubleshooting section to narrow the cause.
Most common symptoms and what they usually point to
- Not cooling or warm temperatures: dirty condenser area, evaporator fan issue, defrost problem, or compressor/sealed-system trouble
- No ice or slow ice production: ice maker issue, low water pressure, frozen fill tube, or inlet valve problem
- Water dispenser not working: clogged filter, air in the line after a filter change, frozen reservoir/line, or inlet valve issue
- Leaking water: filter not seated, cracked water tube, or valve/connection leak
- Frost buildup in freezer: door not sealing, frequent door openings, or defrost system issue
Quick checks we recommend before replacing parts
- Confirm airflow: keep vents clear and avoid overpacking; proper circulation is required for stable temps.
- Give it time after changes: after installation or major adjustments, allow 24 hours for temperatures and the water system to stabilize.
- Check the water supply: make sure the refrigerator is connected to a cold water line and the shutoff valve is fully open.
- Inspect door sealing: look for gaps, torn gasket areas, or doors that do not close smoothly.
- Listen for normal sounds: many clicks, hums, and fan noises are normal; sudden changes can help pinpoint the failing area.
Parts that commonly solve these issues (when symptoms match)
| Symptom | Common part involved | Example part for this model |
|---|---|---|
| Bad taste/slow water flow | Water filter | Genuine Kenmore refrigerator water filter EDR3RXD1 |
| No water to ice maker/dispenser | Water inlet valve | Refrigerator inlet valve W10822681 |
| No ice production | Ice maker | Refrigerator ice maker WPW10190961 |
| Frost or warm temps with poor airflow | Fan blade (symptom-dependent) | Refrigerator evaporator fan blade WP2169142 |
Why it matters
Refrigerator problems often cascade. For example, restricted airflow can cause warm temperatures, excess frost, and longer run times; water supply issues can look like an ice maker failure when the real cause is a clogged filter or weak inlet valve.
Last updated: February 2026
How many cubic feet is my Kenmore refrigerator by model number?
Your Kenmore Elite side-by-side refrigerator model 10657864801 has a specific total capacity (cubic feet) listed in the product specifications section of the 10657864801 owner's manual. The model number identifies the correct spec sheet, so using the manual is the most accurate way to confirm cubic feet.
Fast ways to find the cubic feet for model 10657864801
- Check the specifications pages in the 10657864801 owner's manual (best source for this model).
- Look for the rating plate inside the fresh food compartment (often on a side wall or near the crisper area); it commonly lists capacity or key specs.
- If you are measuring cabinet space for installation, use the manual’s installation clearances as your reference point (capacity and dimensions are listed separately).
If you want to estimate capacity by measuring (quick check)
We use this only as a rough estimate because shelves, bins, and the ice maker reduce usable space.
- Measure interior width, height, and depth (in inches) of the refrigerator compartment and freezer compartment.
- Multiply each compartment’s measurements to get cubic inches.
- Convert to cubic feet by dividing by 1,728.
| What you’re doing | What you get | Accuracy |
|---|---|---|
| Using the manual specs | Manufacturer-stated total capacity | Highest |
| Reading the rating plate | Listed capacity or key spec info | High |
| Measuring interior space | Approximate usable volume | Medium |
Why it matters
Cubic feet helps us match the right shelves, door bins, crisper pans, and ice storage parts to your refrigerator size and layout. It also helps when comparing side-by-side refrigerator capacity and planning food storage.
Last updated: February 2026
How to tell if a Kenmore refrigerator compressor is bad?
If your Kenmore Elite side-by-side refrigerator 10657864801 is not cooling, runs almost constantly, or makes abnormal compressor noises, the compressor can be failing, but we always rule out power, airflow, and control settings first. Use the troubleshooting steps in the owner's manual to confirm symptoms and checks.
Quick signs that point to a compressor problem
- Refrigerator and freezer both warm even after 24 hours of run time
- Compressor is running but you do not feel normal cooling (no steady temperature drop)
- Clicking on and off repeatedly (start attempt, then stop)
- Loud, unusual humming or high-pitched pulsing that is new and persistent
- Breaker trips when the compressor tries to start (after confirming the outlet and breaker are good)
What to check first (most common non-compressor causes)
The manual notes that high-efficiency compressors can run longer than older units, and some pulsating sounds can be normal. Before condemning the compressor, check these basics:
- Controls are on and set correctly (not in an off or warm setting)
- Power supply: outlet works, cord is plugged in, breaker is not tripped
- Airflow: vents inside are not blocked by food packages
- Door sealing: doors close fully and gaskets are sealing
- New install or warm load: allow a full 24 hours to stabilize after setup or big loading
Normal vs. not normal sounds (helpful comparison)
| Sound or symptom | Often normal | More likely a problem |
|---|---|---|
| Longer run times | After door openings, warm room, big food load | Runs constantly and temps never recover |
| Pulsating/high-pitched sound | Compressor and fans adjusting for efficiency | New harsh buzzing, repeated clicking, or grinding |
| Buzzing | Water valve filling ice maker | Buzzing plus no cooling and overheating |
When replacement becomes likely
If the unit has good power, correct settings, clear airflow, and still cannot cool both compartments, the sealed system components (including the compressor) become the focus. For this model, the compressor is available as refrigerator compressor W10355489.
Why it matters
A weak compressor can mimic other issues, but replacing it is a major repair. Doing the quick checks first prevents replacing an expensive part when the real cause is a control setting, airflow restriction, or a simple electrical problem.
Last updated: February 2026





