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Kenmore Elite 11026962502 washer Parts

Here are the diagrams and repair parts for Kenmore Elite 11026962502 washer, as well as links to manuals and error code tables, if available.

Kenmore Elite 11026962502 washer
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  • Washer Drain Pump Retainer for Kenmore Elite 11026962502 - Part WP8546127

    Brake, clutch, gearcase, motor and pump parts diagram

    Washer Drain Pump Retainer Clip

    Part #8546127

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  • Washer Screw for Kenmore Elite 11026962502 - Part WPW10119828

    Top and cabinet parts diagram

    Lid Hinge Mounting Screw

    Part #355274

    Replaced by #WPW10119828

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  • Washer Lid Bumper for Kenmore Elite 11026962502 - Part WP9724509

    Top and cabinet parts diagram

    Washer Lid Bumper

    Part #9724509

    Replaced by #WP9724509

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  • Washer Retainer Spring for Kenmore Elite 11026962502 - Part 285353

    Brake, clutch, gearcase, motor and pump parts diagram

    Ring

    Part #63283

    Replaced by #285353

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  • Washer O-ring for Kenmore Elite 11026962502 - Part WPW10072840

    Agitator, basket and tub parts diagram

    O-ring

    Part #3348855

    Replaced by #WPW10072840

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  • Washer Agitator Shaft Seal for Kenmore Elite 11026962502 - Part W11095997

    Machine base parts diagram

    Seal

    Part #357409

    Replaced by #W11095997

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  • Hose Clamp for Kenmore Elite 11026962502 - Part WP356138

    Clamp

    Part #3366912

    Replaced by #WP356138

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  • Washer Agitator Spring Retainer for Kenmore Elite 11026962502 - Part WP8533540

    Agitator, basket and tub parts diagram

    Washer Agitator Spring Retainer

    Part #8533540

    Replaced by #WP8533540

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  • Washer Cabinet Clip for Kenmore Elite 11026962502 - Part WP62780

    Top and cabinet parts diagram

    Washer Cabinet Clip

    Part #62780

    Replaced by #WP62780

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  • Washer Wire Connector for Kenmore Elite 11026962502 - Part WP2172937

    Wiring harness parts diagram

    Connector

    Part #3948617

    Replaced by #WP2172937

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Kenmore Elite Washer 11026962502 FAQs

For the Kenmore Elite washer model 11026962502, a hard reset is a simple power reset: unplug the washer for 60 seconds, then plug it back in and restart the cycle by pulling out the Cycle Control knob with the lid closed. Use the 11026962502 owner's manual for the exact stop and restart steps.

Hard reset steps (power reset)

  • Turn the washer off by pushing in the Cycle Control knob.
  • Unplug the washer from the wall outlet.
  • Wait 60 seconds (this clears minor control glitches).
  • Plug the washer back in.
  • Close the lid.
  • Select a cycle and pull out the Cycle Control knob to start.

If the washer still will not start or complete a cycle

A “reset” will not fix a mechanical or safety-interlock problem. On this model, these checks solve most no-start and mid-cycle stop issues.

  • Confirm the lid is fully closed; a failed lid switch can prevent agitation or spin.
  • Make sure the washer is level; an out-of-level cabinet can cause vibration and cycle interruptions.
  • Verify both water faucets are fully on.
  • Redistribute the load so it is balanced and not overloaded.
  • If the washer will not drain, check for a pump blockage or a kinked drain hose.
Symptom Most likely area Example part for this model
Won’t run or stops when lid is opened/closed Lid safety circuit Washer lid switch assembly WP8318084
Won’t drain or leaves water in tub Drain pump or drain path Washer drain pump WP3363394

Why it matters

A hard reset is the fastest way to clear a temporary control hiccup, but repeated stopping, draining problems, or heavy vibration usually point to installation, load balance, or a failing part. The installation guide covers leveling steps that help prevent vibration-related issues.

Last updated: February 2026

To force-drain a Kenmore Elite washer model 11026962502, we first stop power, then use the drain hose and pump path to let water out safely. Most “won’t drain” situations come from a kinked hose, a clogged pump, or a blocked standpipe setup described in the installation guide.

Fast, safe ways to get the water out

  • Unplug the washer (or switch off the breaker) before touching hoses or the pump.
  • Check the drain hose routing: keep the hooked end in the standpipe or laundry tub and rotate the hook to remove kinks.
  • Do not force extra hose into the standpipe; the hose should be secure but leave an air gap to prevent backflow.
  • Lower the drain hose into a shallow pan (or floor drain) to gravity-drain as much water as possible.
  • If the washer still holds water, inspect the pump and internal drain path for a clog; the drain pump is a common restriction point.

What to check when it will not drain

Symptom Most likely cause What we do next
Hums but no draining Pump jam or blockage Check for debris at the pump; consider replacing washer drain pump WP3363394
Drains slowly Partial clog or kink Re-route hose, clear standpipe, verify air gap
Stops mid-cycle, no spin Lid switch not sensing closed lid Test/replace washer lid switch assembly WP8318084
Water backs up into tub Standpipe issue or hose pushed in too far Pull hose back, keep hooked end shape, maintain air gap

Why it matters

A correct drain hose setup prevents siphoning and backflow, and a clear pump protects the motor and drive system from overload. Fixing the drain path first also prevents repeat “no drain” and “no spin” complaints.

Helpful tips before you restart

  • Bail out remaining water with a cup or wet/dry vac if needed.
  • After draining, run a Rinse/Spin cycle with the tub empty to confirm normal draining.
  • If you find recurring clogs, check pockets and use a mesh garment bag for small items.

Last updated: February 2026

OE on a Kenmore Elite washer model 11026962502 means the washer is not draining properly (an “out of drain” condition). In most cases, we fix it by clearing a drain restriction, correcting the drain hose setup, or replacing a failed drain component.

Quick checks that fix most OE problems

  • Unplug the washer for 1 minute, then plug it back in and try Drain/Spin.
  • Check the standpipe or laundry tub for a slow household drain (backups cause OE symptoms).
  • Inspect the drain hose for kinks, crushing, or a clogged end.
  • Make sure the drain hose is not shoved too far down the standpipe (it can siphon or restrict flow).
  • Reduce oversudsing; too much HE detergent can slow draining and confuse the pressure system.

Parts most often involved

If the hose and household drain are clear, the next likely causes are the drain pump or a lid switch issue that prevents proper spin and drain completion.

Symptom during OE Most likely cause Common next step
Hums but won’t move water Drain pump jammed or failed Check/replace washer drain pump WP3363394
Drains slowly, leaves water behind Partial clog in hose or pump Clear obstruction; verify hose routing
Won’t spin to finish draining Lid switch not closing reliably Test/replace washer lid switch assembly WP8318084

Why it matters

A washer that cannot drain will stop mid-cycle, leave clothes soaking wet, and can lead to repeated pump strain. Fixing the restriction early helps protect the pump and restores normal spin performance.

Model-specific reference

For your Kenmore Elite 11026962502, use the drain and hose routing diagrams and safety steps in the 11026962502 owner’s manual before disassembly.

Last updated: February 2026

A Kenmore washer typically lasts 10 to 15 years with normal household use and basic care. For Kenmore Elite washer model 11026962502, the best way to maximize lifespan is to avoid overloading, keep loads balanced, and follow the care and use guidance in the 11026962502 owner's manual.

Typical lifespan and what affects it

Most top-load washers like this Kenmore Elite last longest when the drive system, tub, and drain components are not overstressed.

  • Load size and balance: loads should move freely; chronic overloading shortens life
  • Spin vibration: repeated out-of-balance spinning wears suspension and drive parts faster
  • Water quality and detergent use: excess suds and residue can contribute to odors and component strain
  • Maintenance habits: checking hoses, cleaning residue, and addressing small leaks early prevents bigger failures
  • Usage pattern: multiple heavy loads daily reduces service life compared to a few loads per week

What the warranty tells you about durability

Your documentation for model 11026962502 includes longer coverage on certain major components, which is a good indicator of expected long-term durability when the washer is used and maintained properly.

Component (from warranty) Coverage length Why it matters for lifespan
Porcelain basket (white porcelain) Lifetime (parts) Basket corrosion or chipping is a common end-of-life issue
Plastic tub 10 years (parts) Tub integrity is critical to preventing leaks
Gearcase parts 5 years (parts) Gearcase wear affects agitation and spin performance

Signs your washer is nearing end of life

If you see these symptoms repeatedly, it often means wear is accumulating in the drive, suspension, or drain system.

  • Frequent out-of-balance loads even with proper loading
  • Grinding, squealing, or banging during agitation or spin
  • Slow or incomplete draining (often tied to the drain pump)
  • Water leaks under the washer or around the tub
  • Poor cleaning performance due to weak agitation

Why it matters

A realistic life expectancy helps you decide whether to repair or replace. If your 11026962502 is within the typical 10 to 15-year window, replacing common wear parts can be cost-effective; beyond that range, multiple major repairs often signal it is time to plan for replacement.

Last updated: February 2026

Your Kenmore Elite washer’s model number is printed on the model and serial number label. For Kenmore Elite model 11026962502, that label is located under the washer lid; we use that number to match the correct parts, manual, and installation instructions.

Where to look on model 11026962502

On this Kenmore top-load design, lift the lid and check the underside area near the opening for the model and serial number label.

  • Lift the washer lid fully and look along the rim under the lid
  • Write down the full model number and serial number exactly as shown
  • Record the purchase date if it’s listed or known
  • Keep the information with your paperwork for future service and parts lookup
  • Use the model number when ordering common items like a lid switch, drain pump, or agitator parts

What the label information is used for

The model number identifies the exact configuration of your washer so we can match the right diagrams and parts list.

Label item What it helps with Example for this washer
Model number Correct parts and diagrams 11026962502
Serial number Production details for service Varies by unit
Purchase date Maintenance tracking Your receipt date

Why it matters

Kenmore washers can look similar across multiple 110-series models, but internal parts (like the lid switch assembly, drive system, or timer) can differ. Using the exact model number prevents ordering the wrong replacement part.

Helpful references

Last updated: February 2026

For Kenmore Elite washer model 11026962502, the cabinet footprint is typically about 27 inches wide and 38 to 42 inches tall, with depth commonly 25 to 28 inches (not counting hoses). For exact clearances and placement dimensions, use the 11026962502 installation guide.

Typical dimensions and what to measure

Because “size” can mean cabinet size, capacity, or required installation space, we recommend measuring these three points:

  • Width: left to right across the cabinet top
  • Depth: front edge to back panel (add room for hoses)
  • Height: floor to top of cabinet (add room to open the lid)
  • Clearance: space around the washer to reduce vibration and noise

Installation space requirements (from the install guidance)

The installation guidance for this washer calls out key spacing and utility requirements that affect the real-world “size” of the setup:

  • Plan for about 1 inch of clearance on all sides to reduce noise transfer
  • Use a level floor (maximum slope about 1 inch under the washer)
  • Keep the washer in an area above 32°F to prevent freeze damage
  • Provide a grounded outlet within about 4 ft of the power cord connection
  • Water supply pressure is typically 5 to 100 psi (some dispenser setups need higher minimum pressure)

Quick reference table

What you’re sizing What it affects Typical value for this style
Cabinet width Fit between walls/doorways ~27 in
Cabinet depth Space behind for hoses ~25 to 28 in
Cabinet height Under-cabinet fit, lid opening ~38 to 42 in
Side clearance Noise, service access ~1 in each side

Why it matters

Getting the right washer size prevents delivery surprises, improves drain and hose routing, and reduces vibration issues that can lead to out-of-balance spinning and premature wear on suspension and drive components.

Last updated: February 2026

Kenmore Elite is a premium Kenmore product line that has been sold across multiple appliance generations, so there is no single “made” year for Kenmore Elite overall. For your Kenmore Elite washer model 11026962502, the most accurate way to date it is by using the model’s serial number information in the 11026962502 owner's manual.

How to identify the age of model 11026962502

We date Kenmore washers by decoding the serial number (not just the model number). The serial tag is typically found under the lid or on the cabinet near the lid opening.

  • Locate the model and serial tag and write down the full serial number.
  • Use the serial format guidance in the 11026962502 owner's manual to interpret the date code.
  • If the tag is worn, take a clear photo and copy every character (letters matter).
  • Match the serial date to your purchase timeframe for a practical “in service” age.
  • If you are troubleshooting by symptoms, check common wear items first (agitator, lid switch, drain pump).

What “Kenmore Elite” means (and why it can be confusing)

“Kenmore Elite” is a line name, not a single model. Kenmore used the Elite label on different washer designs over time (different controls, drive systems, and features), so the year depends on the specific model and serial number.

Quick guide: model number vs. serial number

Identifier What it tells you Best use
Model number (11026962502) Design family and parts compatibility Ordering parts, finding diagrams
Serial number Production date code Determining when it was built

Why it matters

Knowing the build date helps us choose the right repair approach for your Kenmore Elite 11026962502 washer, especially when diagnosing age-related issues like no spin, no drain, or agitation problems. For example, a worn agitator dog 80040 can cause poor agitation even when the motor runs.

Last updated: February 2026

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