Samsung RS25J500DBC/AA-00 refrigerator Parts

Yes. The Samsung RS25J500DBC side-by-side refrigerator uses removable shelves that you can pull out, lift up, and take out, which lets you reposition them to fit taller items. For the exact shelf positions and handling notes, follow the steps in the RS25J500DBC owner's manual.

• Remove food from the shelf you want to move.
• Pull the shelf straight out as far as it goes.
• Lift the front of the shelf up.
• Remove the shelf, then reinstall it at the height you want.
• Push the shelf fully back so it seats evenly.

On RS25J500DBC, “adjustable shelves” typically means you can change shelf height by moving the shelf to different support locations (not that the shelf height changes with a lever).

Correct shelf placement improves airflow and temperature stability, which helps prevent warm spots, frost buildup, and food spoilage. It also reduces the chance of cracking a glass shelf by forcing oversized items.

If you are also dealing with dispenser or ice issues while reorganizing the freezer side, use our troubleshooting steps in why your Samsung fridge stopped making ice and how to fix it.

Last updated: February 2026

The most common problems we see with Samsung refrigerators like model RS25J500DBC are cooling issues (warm fresh food section or freezer) and ice maker/dispenser problems. These are often tied to airflow restrictions, frost buildup from defrost/drain issues, or failures in components such as the evaporator fan, sensors, or electronic controls.

• Fridge warm, freezer OK: restricted airflow, evaporator fan issue, or frost buildup
• Freezer warm, fridge warm: cooling system or control problem (compressor/inverter/control board)
• Ice maker not making ice: water supply issue, inlet valve problem, ice maker assembly issue
• Ice clumping or dispenser trouble: ice container/auger issues, moisture intrusion, door not sealing
• Heavy frost or water leaks: clogged drain, defrost heater issue, drain tube problems

1. Confirm vents are not blocked by food packages; blocked vents can cause overcooling or poor cooling. See the RS25J500DBC owner's manual.
2. Power reset correctly: unplug the refrigerator, wait at least 5 minutes, then plug it back in.
3. Check door closure and sealing: a door left slightly open drives frost, warming, and ice issues.
4. If you have a burning smell or smoke: unplug immediately and have the unit serviced (safety guidance is in the manual).

Cooling and ice maker problems usually get worse over time. A small airflow restriction or a weak evaporator fan can turn into temperature swings, frost buildup, water leaks, and food spoilage if it is not corrected.

For ice maker-specific troubleshooting steps, we recommend our guide: why your Samsung fridge stopped making ice and how to fix it.

You can order replacement parts for RS25J500DBC from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

To reset the ice maker on your Samsung RS25J500DBC, remove the ice bucket and press and hold the ice maker test/reset button until you hear a chime or see the mechanism move. After the reset, ice production can take up to 24 hours to fully recover.

• Remove the ice bucket/bin to access the ice maker.
• Find the test/reset button on the ice maker (commonly on the side or underside).
• Press and hold until the chime sounds or the ejector starts moving.
• Reinstall the bucket and confirm it seats all the way.
• Let the test cycle finish, then monitor ice output.

• Ice maker is off: Press and hold the Ice button for at least 3 seconds to toggle Ice Off.
• Water supply valve is closed: Open the shutoff valve feeding the refrigerator.
• Low water pressure: This model needs 20 to 125 psi for the ice maker to fill correctly.
• Air in the water line: Dispense water until the flow is steady.

A reset clears minor control glitches, but the ice maker still needs steady cooling and proper water supply to refill the mold and harvest ice.

• Follow control-panel sequences in the RS25J500DBC owner's manual.
• If water flow is weak or tastes off, replace the refrigerator water filter DA29-00019A.
• For additional parts by model number, use Sears PartsDirect.

Last updated: February 2026

On the Samsung RS25J500DBC, an ice maker typically stops because ice production is turned off, the refrigerator is not getting water (closed valve, low pressure, frozen line), or water flow is restricted by a clogged filter. Confirm settings and water supply using the RS25J500DBC owner's manual.

• Ice maker turned off: The Ice Off icon is lit; press and hold the Ice button for about 3 seconds to toggle.
• Water supply problem: Supply valve closed, kinked line, or no water feeding the unit.
• Low water pressure: This model needs 20 to 125 psi for proper ice maker operation.
• Restricted flow: A clogged filter slows fill and can stop ice production.
• Frozen fill tube or line: Often follows low flow, warm freezer temps, or frequent door openings.

1. Verify Ice Off is not enabled on the control panel.
2. Dispense water at the door; steady flow confirms the supply valve is open and water is reaching the refrigerator.
3. Replace an overdue filter if water flow is weak; use the refrigerator water filter DA29-00019A.
4. Check for freezing around the ice maker fill area; correct freezer temperature and clear any ice blockage.
5. Power reset: Unplug (or switch off breaker) for 2 minutes, then restore power.

The ice maker depends on consistent water flow and correct pressure; when flow drops, the mold does not fill correctly and ice production stops.

For more step-by-step troubleshooting, see why your Samsung fridge stopped making ice and how to fix it. You can order RS25J500DBC parts from the parts list for this model, or search by model on Sears PartsDirect.

Last updated: February 2026