Samsung RS25J500DBC/AA-00 refrigerator Parts

Yes. The Samsung RS25J500DBC side-by-side refrigerator uses removable shelves that you can pull out, lift up, and take out, which lets you reposition them to fit taller items. For the exact shelf positions and handling notes, follow the steps in the RS25J500DBC owner's manual.

How to adjust the shelves (safe, quick method)

• Remove food from the shelf you want to move.
• Pull the shelf straight out as far as it goes.
• Lift the front of the shelf up.
• Remove the shelf, then reinstall it at the height you want.
• Push the shelf fully back so it seats evenly.

What “adjustable” means on this model

On RS25J500DBC, “adjustable shelves” typically means you can change shelf height by moving the shelf to different support locations (not that the shelf height changes with a lever).

Shelf behavior	What you can do	What to watch for
Removable shelf	Reposition to a different height	Make sure it is fully seated on both sides
Door bins	Lift up to remove and relocate	Avoid overloading after moving
Drawers	Pull out and lift slightly to remove	Keep slides aligned when reinstalling

Why it matters

Correct shelf placement improves airflow and temperature stability, which helps prevent warm spots, frost buildup, and food spoilage. It also reduces the chance of cracking a glass shelf by forcing oversized items.

Related help

If you are also dealing with dispenser or ice issues while reorganizing the freezer side, use our troubleshooting steps in why your Samsung fridge stopped making ice and how to fix it.

Last updated: February 2026

The most common problems we see with Samsung refrigerators like model RS25J500DBC are cooling issues (warm fresh food section or freezer) and ice maker/dispenser problems. These are often tied to airflow restrictions, frost buildup from defrost/drain issues, or failures in components such as the evaporator fan, sensors, or electronic controls.

Most common symptoms and what they usually point to

• Fridge warm, freezer OK: restricted airflow, evaporator fan issue, or frost buildup
• Freezer warm, fridge warm: cooling system or control problem (compressor/inverter/control board)
• Ice maker not making ice: water supply issue, inlet valve problem, ice maker assembly issue
• Ice clumping or dispenser trouble: ice container/auger issues, moisture intrusion, door not sealing
• Heavy frost or water leaks: clogged drain, defrost heater issue, drain tube problems

Quick checks we recommend first (no tools)

1. Confirm vents are not blocked by food packages; blocked vents can cause overcooling or poor cooling. See the RS25J500DBC owner's manual.
2. Power reset correctly: unplug the refrigerator, wait at least 5 minutes, then plug it back in.
3. Check door closure and sealing: a door left slightly open drives frost, warming, and ice issues.
4. If you have a burning smell or smoke: unplug immediately and have the unit serviced (safety guidance is in the manual).

Common parts involved on RS25J500DBC

Problem area	Common part involved	What it affects
Ice production	Refrigerator ice maker assembly DA97-08059A	Ice harvest and fill cycles
Water to ice maker/dispenser	Refrigerator water inlet valve DA62-02360B	Water flow to ice maker and dispenser
Poor cooling or odd temps	Refrigerator temperature sensor DA32-10109W	Temperature feedback to controls
Frost buildup/defrost issues	Refrigerator defrost heater DA47-00311A	Melts frost off the evaporator
Noisy/weak airflow	Refrigerator evaporator fan motor assembly DA97-08061A	Circulates cold air through compartments

Why it matters

Cooling and ice maker problems usually get worse over time. A small airflow restriction or a weak evaporator fan can turn into temperature swings, frost buildup, water leaks, and food spoilage if it is not corrected.

Helpful DIY guidance

For ice maker-specific troubleshooting steps, we recommend our guide: why your Samsung fridge stopped making ice and how to fix it.

You can order replacement parts for RS25J500DBC from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

To reset the ice maker on your Samsung RS25J500DBC, remove the ice bucket and press and hold the ice maker test/reset button until you hear a chime or see the mechanism move. After the reset, ice production can take up to 24 hours to fully recover.

Reset steps

• Remove the ice bucket/bin to access the ice maker.
• Find the test/reset button on the ice maker (commonly on the side or underside).
• Press and hold until the chime sounds or the ejector starts moving.
• Reinstall the bucket and confirm it seats all the way.
• Let the test cycle finish, then monitor ice output.

Quick checks if it still makes no ice

• Ice maker is off: Press and hold the Ice button for at least 3 seconds to toggle Ice Off.
• Water supply valve is closed: Open the shutoff valve feeding the refrigerator.
• Low water pressure: This model needs 20 to 125 psi for the ice maker to fill correctly.
• Air in the water line: Dispense water until the flow is steady.

What to expect after a reset

Result	Meaning	Next step
Chime and movement	Test cycle started	Check for ice within 3 to 24 hours
No response	Power or control issue	Unplug for 2 minutes, plug in, retry
Noise with no water connected	Ice maker calling for water	Turn Ice Off until water is connected

Why it matters

A reset clears minor control glitches, but the ice maker still needs steady cooling and proper water supply to refill the mold and harvest ice.

Helpful manual and parts

• Follow control-panel sequences in the RS25J500DBC owner's manual.
• If water flow is weak or tastes off, replace the refrigerator water filter DA29-00019A.
• For additional parts by model number, use Sears PartsDirect.

Last updated: February 2026

On the Samsung RS25J500DBC, an ice maker typically stops because ice production is turned off, the refrigerator is not getting water (closed valve, low pressure, frozen line), or water flow is restricted by a clogged filter. Confirm settings and water supply using the RS25J500DBC owner's manual.

Most common causes

• Ice maker turned off: The Ice Off icon is lit; press and hold the Ice button for about 3 seconds to toggle.
• Water supply problem: Supply valve closed, kinked line, or no water feeding the unit.
• Low water pressure: This model needs 20 to 125 psi for proper ice maker operation.
• Restricted flow: A clogged filter slows fill and can stop ice production.
• Frozen fill tube or line: Often follows low flow, warm freezer temps, or frequent door openings.

Quick checks (fastest first)

1. Verify Ice Off is not enabled on the control panel.
2. Dispense water at the door; steady flow confirms the supply valve is open and water is reaching the refrigerator.
3. Replace an overdue filter if water flow is weak; use the refrigerator water filter DA29-00019A.
4. Check for freezing around the ice maker fill area; correct freezer temperature and clear any ice blockage.
5. Power reset: Unplug (or switch off breaker) for 2 minutes, then restore power.

Symptom guide

What you notice	Most likely cause	Best next step
No ice and no water dispensing	Supply valve closed, kinked line, no water supply	Open valve, straighten line, confirm water source
Water dispenses slowly	Filter restriction or low pressure	Replace filter; verify 20 to 125 psi
Ice maker on, still no ice	Frozen fill tube, inlet valve issue, or ice maker failure	Clear ice; then test/replace components

Why it matters

The ice maker depends on consistent water flow and correct pressure; when flow drops, the mold does not fill correctly and ice production stops.

For more step-by-step troubleshooting, see why your Samsung fridge stopped making ice and how to fix it. You can order RS25J500DBC parts from the parts list for this model, or search by model on Sears PartsDirect.

Last updated: February 2026