What is the most common problem with Whirlpool washers?
For the Whirlpool WFW8740DW1 front-load washer, the most common issues we see are draining problems, excess suds (from too much or non-HE detergent), and vibration or “walking” from leveling or load balance. These problems often trace back to installation setup, detergent use, or a worn drain component. See the WFW8740DW1 owner's manual for the model-specific troubleshooting steps and error displays.
Most common symptoms (and what usually causes them)
- Washer not draining or loads still wet: drain hose setup, suds buildup, or a failing pump
- “Sud” message or long cycle times: too much detergent or non-HE detergent
- Vibration, rocking, or walking: feet not locked, washer not level, unbalanced load, or shipping bolts left in
- Won’t run or fill: water supply not fully on, kinked hoses, clogged inlet screens
- Door won’t unlock or won’t start: door not fully closed or a door lock issue
Quick checks we recommend first
- Use only HE detergent and measure carefully; excess suds can slow or stop draining.
- Confirm the drain hose depth; it should not extend more than 4.5 in (114 mm) into the standpipe.
- Level the washer; make sure all feet contact the floor and the jam nuts are tight.
- Remove shipping bolts if the washer is newly installed or recently moved.
- Check fill hoses and screens; both hot and cold must be connected and flowing.
Common problem-to-fix guide
| Problem you notice | Most likely cause | Best first action |
|---|---|---|
| Loads still wet | Suds or drain restriction | Run Drain & Spin; reduce detergent |
| “Sud” on display | Too much detergent | Switch to HE; use less |
| Walking/vibration | Not level or unbalanced load | Re-level; redistribute load |
| Won’t fill | Supply or inlet screen issue | Open faucets; clean screens |
When a part is the likely fix
If the washer hums but will not drain, drains slowly, or shows a drain-pump-related error, the drain pump is a common wear item on front-load washers. For this model, the matching replacement is the washer drain pump WPW10605427.
Why it matters
Drain and suds issues can leave clothes overly wet and can trigger repeated error codes; leveling and hose setup issues can cause loud operation and premature wear. Fixing the basics first prevents unnecessary part replacement.
You can order replacement parts for your Whirlpool WFW8740DW1 from the parts list for this model, or search by model number on Sears PartsDirect.
Last updated: February 2026
Does a Whirlpool front load washer have a filter to clean?
Yes. Your Whirlpool WFW8740DW1 front load washer has a drain pump cleanout area that acts like a filter by catching lint, coins, and small items. Cleaning it when you have slow draining, standing water, or odor helps prevent drain and spin problems.
Where the “filter” is on this washer
On most Whirlpool front-load designs like the WFW8740DW1, the cleanout is part of the drain pump system, accessed from the lower front area. It is commonly a twist-out cap or cleanout that you open to remove debris.
How to clean it safely
Before opening the cleanout, plan for water to come out.
- Unplug the washer (or switch off power at the breaker)
- Place a shallow pan and towels under the lower front access area
- Open the access panel (if equipped) and locate the pump cleanout cap
- Turn the cap counterclockwise slowly to let water drain in a controlled way
- Remove debris (lint, buttons, coins) and rinse the cap and cavity
- Reinstall the cap firmly, then run a quick Rinse and Drain/Spin to confirm normal draining
For model-specific panel access and any special steps, follow the WFW8740DW1 owner's manual.
When cleaning the filter is most important
Cleaning the pump cleanout is a best first step when you notice any of these symptoms:
- Washer will not drain or leaves water in the drum
- Loads are still wet after the spin cycle
- You hear a humming/buzzing from the pump area
- Intermittent draining (works sometimes, not others)
- Odor that returns quickly after cleaning the door seal
If it still will not drain after cleaning
A clogged cleanout is common, but a failing pump or restricted internal hose can cause the same symptoms.
| What you find | What it usually means | What to check next |
|---|---|---|
| Lots of debris in cleanout | Normal blockage | Re-test drain and spin |
| Cleanout is clear, still no drain | Pump not moving water | Consider washer drain pump WPW10605427 |
| Drains slowly, gurgling | Partial restriction | Check standpipe height and drain hose routing |
Why it matters
A restricted pump cleanout can stop draining, trigger error conditions, and leave detergent and soil residue behind. Regular maintenance plus using HE detergent and leaving the door slightly ajar between loads helps control odor and buildup.
You can order model-matched replacement parts from the parts list for this washer, or search by model number on Sears PartsDirect.
Last updated: February 2026
How to tell if a Whirlpool drain pump is bad?
A bad drain pump on your Whirlpool WFW8740DW1 washer shows up as standing water left in the tub, a cycle that stalls at drain/spin, or loud humming or grinding when the washer should be draining. We confirm pump failure by clearing clogs first, then checking pump operation and continuity.
Quick symptoms to watch for
- Water remains in the drum after the cycle ends
- Washer will not drain, will not spin, or stops mid-cycle with a full tub
- Steady hum but little or no water movement (motor runs but does not pump)
- Grinding or rattling (debris contacting the impeller)
- Draining is very slow compared to normal
Step-by-step checks (start with the easy stuff)
- Unplug the washer before any inspection
- Check the drain hose for kinks, crushing, or a clogged standpipe
- Clean out coins, pins, socks, and lint from the pump area (common on front-load washers)
- Run a drain/spin and listen: a healthy pump sounds like a smooth whir with steady water flow
- If symptoms persist, inspect or replace the washer drain pump WPW10605427
Electrical test (multimeter)
With power disconnected and the pump wiring harness removed, test the pump motor for continuity/resistance.
| Test result | What it means | Next move |
|---|---|---|
| Open circuit (no continuity) | Motor winding failed | Replace pump |
| Very low resistance (near 0 ohms) | Internal short | Replace pump |
| Continuity present but no draining | Jammed/damaged impeller or blockage | Clear obstruction or replace pump |
Why it matters
A weak or failed drain pump can leave water in the tub, prevent high-speed spin, and trigger repeated no-drain symptoms. Restoring proper draining helps prevent odors, poor cleaning, and cycle interruptions.
Use the model troubleshooting steps
For model-specific safety and troubleshooting guidance (including electrical safety basics and common “won’t run/fill” checks that can overlap with drain issues), follow the WFW8740DW1 owner's manual.
Last updated: February 2026





