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GE PFE28PSKJSS bottom-mount refrigerator

GE PFE28PSKJSS bottom-mount refrigerator Parts

Here are the diagrams and repair parts for GE PFE28PSKJSS bottom-mount refrigerator, as well as links to manuals and error code tables, if available.

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Browse Parts for PFE28PSKJSS Refrigerators

  • Wheel Overmo for GE PFE28PSKJSS - Part WR02X13616

    Case parts diagram

    Wheel Overmo

    Part #WR02X13694

    Replaced by #WR02X13616

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    Manufacturer substitution
    This part replaces WR02X13694. Substitute parts can look different from the original.
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    $31.81
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  • Pm Quick Use & Care for GE PFE28PSKJSS - Part 49-60714

    Dispenser door diagram

    Pm Quick Use & Care

    Part #49-60714

    The manufacturer no longer makes this part, and there's no substitute part

  • Pm Mini Manual Service for GE PFE28PSKJSS - Part 31-51962

    Dispenser door diagram

    Pm Mini Manual Service

    Part #31-51962

    The manufacturer no longer makes this part, and there's no substitute part

  • Screw (cr) for GE PFE28PSKJSS - Part WB01X5364

    Freezer shelves diagram

    Screw (cr)

    Part #WB01X5364

    The manufacturer no longer makes this part, and there's no substitute part

  • Insulation Housing for GE PFE28PSKJSS - Part WD01X1459

    Machine compartment diagram

    Insulation Housing

    Part #WD01X1459

    The manufacturer no longer makes this part, and there's no substitute part

  • Refrigerator Screw for GE PFE28PSKJSS - Part WZ04X0416

    Refrigerator Screw

    Part #WZ04X0416

    The manufacturer no longer makes this part, and there's no substitute part

  • Screw 8-32x3/8 Grd Scr for GE PFE28PSKJSS - Part WZ05X0158

    Machine compartment diagram

    Screw 8-32x3/8 Grd Scr

    Part #WZ05X0158

    The manufacturer no longer makes this part, and there's no substitute part

  • Scr 8-16 Hxw 1/2 Ss for GE PFE28PSKJSS - Part WD02X10067

    Case parts diagram

    Scr 8-16 Hxw 1/2 Ss

    Part #WD02X10067

    The manufacturer no longer makes this part, and there's no substitute part

  • Refrigerator Door Closer, Right for GE PFE28PSKJSS - Part WR11X23035

    Fresh food door - rh diagram

    Refrigerator Door Closer, Right

    Part #WR11X23035

    The manufacturer no longer makes this part, and there's no substitute part

GE Bottom-Mount Refrigerator PFE28PSKJSS FAQs

A bottom-mount refrigerator like the GE PFE28PSKJSS is better for many kitchens because the fresh-food section sits at eye and waist level, so everyday items are easier to see and reach. The tradeoff is that frozen foods are stored lower, so you bend more to access the freezer drawer.

What “better” means for most households

Bottom-mount designs tend to feel more convenient day to day because you use the refrigerator compartment more often than the freezer.

  • Fresh foods are easier to organize and grab quickly.
  • Less bending for milk, produce, leftovers, and beverages.
  • Wide shelves and door bins make it easier to see what you have.
  • Freezer drawers can hold bulky items, but require bending.
  • Door alignment and sealing matter more on French door styles; small gaps can cause temperature swings.
Pros and cons at a glance
Feature Bottom-mount refrigerator Top-freezer refrigerator
Fresh-food access Easier (at eye level) Lower (more bending)
Freezer access Lower drawer (more bending) Easier (at chest level)
Organization Strong for fresh foods Strong for frozen foods
Typical fit Often wider and deeper Often more compact
When a bottom-mount is the right choice

A bottom-mount refrigerator is the best fit when you prioritize fresh-food access and cook often.

  • You open the refrigerator section far more than the freezer
  • You want better visibility for produce and leftovers
  • You prefer freezer drawers for bags, boxes, and bulk items
Why it matters

Ergonomics and airflow are the real difference. If doors do not seal well or temperatures drift, food quality drops fast. For cooling consistency issues on the PFE28PSKJSS, common culprits include sensors, fans, and defrost components; parts like the refrigerator temperature sensor WR55X10025 are used to help the control system regulate temperatures.

If you decide to maintain or repair your GE PFE28PSKJSS, you can order model-specific replacement parts from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

Yes. GE Café is widely considered a high-end (premium) GE appliance line; it sits above standard GE models and focuses on upgraded design, finishes, and feature sets. It is separate from your GE PFE28PSKJSS bottom-mount refrigerator model line, but it targets a more premium segment.

How GE Café compares to other GE lines

In general, GE positions its refrigerator lines like this:

GE line Typical market position What you usually get
GE (standard) Mainstream Core features, value-focused options
GE Profile Premium More features, more electronics, upgraded styling
GE Café High-end Design-forward, premium finishes, specialty features
Monogram Luxury Built-in options, top-tier materials, luxury pricing
What “high end” means in practical terms

When we talk about “high end,” we usually mean a combination of these factors:

  • Higher price tier than mainstream models
  • More advanced controls and sensors (temperature management, dispenser features)
  • Premium exterior finishes and styling details
  • More specialized convenience features (varies by model)
  • More complex assemblies, which can mean more part-specific troubleshooting
Why it matters for repairs and parts

Premium lines often use more sensors, boards, and dispenser components. If your refrigerator has symptoms like temperature swings, dispenser issues, or ice maker problems, we recommend diagnosing by symptom and then matching the exact replacement part to your model number.

Common PFE28PSKJSS-RELATED parts customers replace include:

Ordering the right part

We recommend ordering by the exact model number (PFE28PSKJSS) to ensure fit and compatibility. You can order replacement parts from the parts list for this model, or search by model on Sears PartsDirect.

Last updated: February 2026

The most common issue we see on GE Profile refrigerators like model PFE28PSKJSS is a cooling problem (fresh food section warm, freezer not holding temperature, or temperatures swinging). Cooling complaints often trace back to airflow, defrost, or temperature-sensing components such as the refrigerator temperature sensor WR55X10025.

What “not cooling” usually looks like
  • Fresh food section warm but freezer still cold
  • Freezer warming and ice cream soft
  • Frost buildup on the back wall or around the evaporator cover
  • Fan noise changes, weak airflow from vents
  • Compressor running a lot, or cycling oddly
Quick checks we recommend first
  1. Confirm settings: Set refrigerator to about 37°F and freezer to about 0°F.
  2. Check airflow: Make sure vents are not blocked by food packages.
  3. Inspect door sealing: A poor seal causes long run times and temperature swings.
  4. Look for frost patterns: Heavy frost points to a defrost problem.
  5. Rule out water filter restrictions: A clogged filter can reduce dispenser flow and sometimes contributes to ice maker complaints; see how to replace the water filter in a GE refrigerator.
Common causes and the parts that often fix them
Symptom Common cause Example part for PFE28PSKJSS
Warm temps, erratic temps Bad sensor or control issue Refrigerator temperature sensor WR55X10025, refrigerator main control board WR55X46805
Frost buildup, warm fridge Defrost system failure Refrigerator defrost heater WR51X10131, refrigerator defrost bi-metal thermostat WR50X10108
Warm fridge, noisy or no airflow Evaporator fan not running Refrigerator evaporator fan motor and blade WR60X10352
Why it matters

Cooling problems can spoil food quickly and can also make the refrigerator run longer than normal, which increases wear on major components like the compressor. Catching airflow or defrost issues early usually keeps the repair simpler.

If you need to order parts for GE PFE28PSKJSS, use the parts list for this model or search by model number on Sears PartsDirect.

Last updated: February 2026

GE appliance model numbers (including refrigerator models like PFE28PSKJSS) identify the product type, size/series, and feature set; the serial number is what you use to determine the manufacturing date. For a GE refrigerator, we use the first one or two serial characters to decode the month and year.

Where to find the model and serial tag

On a GE bottom-mount refrigerator like PFE28PSKJSS, the model and serial information is typically on a rating label inside the fresh food compartment (often on a side wall) or near the crisper area.

Check these common spots:

  • Inside the refrigerator section on the left or right wall
  • Near the crisper drawers or deli drawer area
  • Along the door frame when the door is open
  • Occasionally behind the toe grille area (less common)
How GE model numbers are structured (quick guide)

The model number is mainly for identifying the correct parts and design family.

Typical GE model number clues:

  • Prefix letters: product platform/series (varies by GE line)
  • Middle digits: capacity/series grouping and configuration
  • Suffix letters: color/finish and revision
Model vs. serial: what each one tells you
You have What it’s used for Example on your unit
Model number Identifies the exact design so you get the right parts PFE28PSKJSS
Serial number Encodes the manufacturing date (month/year) Starts with letters/numbers
How to decode the GE serial number date code

For most GE appliances, the first serial character indicates the month, and the second serial character indicates the year (using GE’s date code chart). Once you have those two characters, you match them to the chart to get the build month and year.

Use this process:

  • Write down the full serial number exactly as shown
  • Note the 1st character (month code)
  • Note the 2nd character (year code)
  • Convert those codes using a GE date code chart
Why it matters

Reading the model number correctly helps us match parts to your exact refrigerator configuration (ice maker, dispenser, sensors, controls). For example, common PFE28PSKJSS repairs involve parts like the refrigerator temperature sensor WR55X10025 or the GE refrigerator water filter RPWFE, and the model number ensures compatibility.

Parts lookup tip for PFE28PSKJSS

When ordering, always search and filter by the full model number PFE28PSKJSS (not just “PFE28” or “GE Profile”). You can order parts from the list for this model, or search by model on Sears PartsDirect.

Last updated: February 2026

On a GE PFE28PSKJSS bottom-mount refrigerator, the bottom grille (base grille) typically comes off by releasing its retaining clips or removing a couple of screws (if your version uses them), then pulling the grille straight out and down. Once it is free, you can reinstall it by aligning it and sliding it back into place.

Quick removal steps (most common)
  • Unplug the refrigerator or switch off power at the breaker (safer around wiring and fans).
  • Open both fresh food doors for better access.
  • Look along the top edge of the grille for retaining clips; press the tabs in and pull the grille forward.
  • If you see Phillips-head screws at the ends or along the bottom edge, remove them first.
  • Pull the grille straight out; avoid twisting so you do not crack the plastic.
  • Set the grille aside and keep screws together for reassembly.
What you should see and what it means
What you see at the grille What to do Why it matters
No screws, grille feels “snapped in” Release clips, then pull forward Prevents breaking the clip mounts
2 screws (often one on each end) Remove screws, then slide/pull grille off Avoids stripping screw bosses
Grille won’t budge Check for hidden tabs behind the toe-kick edge Forcing it can crack the grille
If the grille is stuck
  • Check for dried spills or debris along the bottom edge; wipe and try again.
  • Pull evenly from both sides; do not pry hard in one corner.
  • If the refrigerator is not level and the grille is binding, adjust the front leveling feet slightly, then retry.
Why it matters

We remove the bottom grille to access and clean the condenser area, check for leaks, or reach components near the base. A properly seated grille also helps airflow, which supports stable cooling and efficient operation.

Parts and help for this model

If you are removing the grille to troubleshoot cooling or airflow issues, common related parts for this model include the refrigerator evaporator fan motor and blade WR60X10352 and the refrigerator temperature sensor WR55X10025. You can also search by model number on Sears PartsDirect.

Last updated: February 2026

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

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How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

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 15 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

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