GE PFE28RSHESS bottom-mount refrigerator Parts

The most common GE refrigerator complaint is not cooling properly (fresh food warm, freezer soft, or temps swinging). On the GE PFE28RSHESS, the most frequent causes are airflow and defrost issues, a failing evaporator fan, or a temperature-sensing/control problem; start with the checks in the owner's manual.

Most common symptoms we see (and what they usually point to)

• Fridge warm, freezer OK: restricted airflow, evaporator fan issue, or damper/air channel blockage
• Both sections warm: condenser airflow problem, control issue, or sealed-system cooling problem
• Frost buildup on back wall/freezer panel: defrost system problem
• Clicking, buzzing, or humming changes: fan motor, compressor start/control, or ice maker components
• Water under drawers or on floor: defrost drain issue or water supply/valve leak
• Door not sealing: gasket not sealing or door alignment issue

Quick checks before replacing parts

1. Confirm settings: refrigerator about 37°F, freezer about 0°F.
2. Make sure vents are not blocked by food packages.
3. Clean dust from the condenser area and confirm the unit has proper clearance.
4. Listen for the evaporator fan (usually runs when the compressor runs and the door switch is closed).
5. Look for heavy frost behind the freezer rear panel (classic defrost failure sign).

Parts commonly involved when cooling is the problem

Symptom	Common suspect	Example part for PFE28RSHESS
Temps swing or read wrong	Temperature sensor	Refrigerator temperature sensor WR55X10025
Warm fridge, poor airflow	Evaporator fan motor	Refrigerator evaporator fan motor assembly WR60X35205
Frost buildup, warm temps	Defrost heater or thermostat	Refrigerator defrost heater WR51X10132, refrigerator defrost bi-metal thermostat WR50X10108
Random cooling issues	Control board	Refrigerator electronic control board WR55X44126

Why it matters

A refrigerator that is not cooling correctly can spoil food quickly and forces the compressor to run longer, which increases energy use and can accelerate wear on components like the evaporator fan motor and control boards.

Last updated: February 2026

To order replacement parts for your GE PFE28RSHESS bottom-mount refrigerator, match your model number and the part you need, then order from the parts list for this model or search by model on Sears PartsDirect. For diagrams and part locations, use the owner's manual.

Step-by-step: ordering the right part

• Confirm the full model number: PFE28RSHESS (from the rating label inside the fresh food section).
• Identify the failed part by symptom and location (for example, ice maker, water filter, or evaporator fan area).
• Use the parts list for PFE28RSHESS to match the part name and part ID.
• Double-check compatibility before checkout (similar-looking GE parts can vary by revision).
• Keep your serial number handy in case you need to confirm a production change.

Common PFE28RSHESS parts customers order

What you are fixing	Part to look for	Example part ID on this model
Water tastes bad or flow is slow	Water filter	GE refrigerator water filter RPWFE
No ice or small cubes	Ice maker assembly	Refrigerator ice maker assembly WR30X28731
Warm temps or temp swings	Temperature sensor	Refrigerator temperature sensor WR55X10025
No water at dispenser	Water inlet valve	Refrigerator water inlet valve WR57X10098

Tips to avoid ordering the wrong part

• Compare the part ID and part name (not just the refrigerator brand).
• If you are troubleshooting cooling, confirm airflow issues before ordering electronics.
• For water and ice issues, replace the filter first, then check the valve and ice maker.
• If you see an error code, use GE refrigerator error codes to narrow the failure to a specific circuit or sensor.

Why it matters

Ordering by the exact model number (PFE28RSHESS) and matching the correct part ID helps prevent returns and gets your refrigerator back to proper temperature, ice production, and water dispensing faster.

Last updated: February 2026

To find the right GE part number for your PFE28RSHESS bottom-mount refrigerator, match the part to your exact model number first, then confirm the part name and identifier in the parts list for that model. Your model tag is typically inside the fresh food compartment or on the cabinet wall.

Step 1: Confirm the model number from the ID tag

Use the appliance’s model/serial tag to confirm you have PFE28RSHESS (not a close look-alike). Common tag locations on GE refrigerators include:

• Inside the fresh food section on a side wall
• Near the ceiling of the fresh food compartment
• Behind a crisper drawer (on the cabinet liner)
• On the door frame area (hinge side)

Step 2: Use the model to choose the correct part listing

Once the model is confirmed, use the model-specific parts list and diagrams so you pick the correct item for your exact configuration (ice maker, dispenser, lighting, controls).

• Look up the part by section (for example: “ice maker”, “water system”, “controls”)
• Match the part name to what you’re replacing
• Verify the part ID and manufacturer part number before ordering

Examples of model-matched parts (PFE28RSHESS)

These examples show how a part is identified on this model by name plus part ID:

What you’re fixing	Part to look for	Part ID	Manufacturer part number
Water tastes/flows poorly	GE refrigerator water filter RPWFE	RPWFE	RPWFE
No ice or intermittent ice	Refrigerator ice maker assembly WR30X28731	WR30X28731	WR30X10160
Warm temps or erratic cooling	Refrigerator temperature sensor WR55X10025	WR55X10025	WR55X11152

Why it matters

GE often uses similar-looking parts across multiple refrigerator platforms, but connectors, mounting points, and firmware compatibility can differ by model. Using the exact PFE28RSHESS parts list helps prevent wrong-part returns and repeat repairs.

Quick ordering checklist

• Confirm model number: PFE28RSHESS
• Identify the failed system (cooling, ice maker, water dispenser, lights)
• Match by part name + part ID (not appearance alone)
• Cross-check details in the PFE28RSHESS manual

Last updated: February 2026

The five main parts that make a refrigerator cool are the compressor, condenser, expansion device, evaporator, and a temperature-sensing control (often a thermistor/temperature sensor). In your GE PFE28RSHESS, these systems work together to move heat out of the cabinet and maintain set temperatures.

The “big 5” and what each one does

• Compressor: pumps refrigerant through the sealed system and drives the cooling cycle.
• Condenser: releases heat to the room as refrigerant condenses back to a liquid.
• Expansion device: drops refrigerant pressure so it can get cold before entering the evaporator.
• Evaporator: absorbs heat from inside the refrigerator/freezer as refrigerant boils.
• Temperature sensor/control: monitors cabinet temperature and tells the control board when to run cooling.

Other major parts people often include (and why)

Many customers also think of these as “main parts” because they directly affect everyday performance:

• Evaporator fan (moves cold air through the compartments)
• Defrost system (heater and thermostat prevent frost buildup)
• Door gasket (keeps warm, humid air out)
• Water/ice system (filter, inlet valve, ice maker)

Quick reference table

System	What you notice when it fails	Example part for PFE28RSHESS
Temperature sensing	Temps swing, runs too long or not enough	Refrigerator temperature sensor WR55X10025
Air movement	Warm fridge, noisy fan, uneven temps	Refrigerator evaporator fan motor assembly WR60X35205
Water/ice	No water, small cubes, slow fill	Refrigerator water inlet valve WR57X10098
Defrost	Frost on back wall, weak cooling	Refrigerator defrost heater WR51X10132

Why it matters

Knowing these core components helps you troubleshoot faster: cooling problems usually trace back to the sealed-system cycle (compressor, condenser, evaporator, expansion device) or to airflow, defrost, and sensing parts that support that cycle.

For model-specific diagrams and component locations, use the owner's manual.

Last updated: February 2026