GE refrigerator error codes
These error code explanations can help you diagnose a problem with your GE refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.
Check frozen foods for thawing
Freezer temperature has been above normal for more than 2 hours. Make sure that the refrigerator and freezer doors are closed properly. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures. If the PF code appears, then the FF code was likely caused by a power failure. Keep the refrigerator and freezer doors closed as much as possible to allow the interior temperatures to recover.
Power has been interrupted
Make sure that the power cord is properly plugged into the electrical outlet. Replace the power cord if damaged. Check the condition of food in the refrigerator and freezer compartments. Discard any spoiled food. Press the System Check button to clear the error code and check for other failures.
Ice maker not operating properly
Clear jammed ice cubes from the ice mold. If the ice mold isn't filling with water, restore the water supply to the ice maker. If you turned off the water intentionally, also turn off the ice. Press the System Check button to clear the error code and check for other system failures. If the CI code reappears, replace the ice maker assembly.
Defrost system error
The defrost cycle has not run for more than 48 hours. Unplug the refrigerator and reconnect any loose wires in the defrost system. Replace the wire harness if damaged. Replace the defrost heater if damaged. It may be normal for the refrigerator to operate without defrosting for more than 48 hours when operating in a space that's below 55 degrees F. Reset the code by pressing the System Check button.
Freezer temperature is too warm
Freezer temperature has been above normal for more than 2 hours. Adjust the controls according to the instructions in your owner's manual. Close the refrigerator and freezer doors completely. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures.
Symptoms common to all refrigerators
Repair guides common to all refrigerators
If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature control board—a service technician can give you a definite diagnosis. If the board is at fault, follow these steps to replace it yourself.
Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.
Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water.
Articles and videos common to all refrigerators
If your refrigerator isn't cooling at the right temperature, the problem could be the thermistor. Here's how to check.
Follow the steps in this video to remove air from the water line connected to your refrigerator's water dispenser so the water dispenses smoothly.
Learn how to fix your refrigerator if it's displaying an Er If error code.