Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
GE GSS20ETHCBB refrigerator

GE GSS20ETHCBB refrigerator Parts

Here are the diagrams and repair parts for GE GSS20ETHCBB refrigerator, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for GSS20ETHCBB Refrigerators

  • Refrigerator Dispenser Mounting Bracket for GE GSS20ETHCBB - Part WR2X8818

    Freezer door diagram

    Refrigerator Retainer

    Part #WR02X8818

    Replaced by #WR2X8818

    Info Icon
    Manufacturer substitution
    This part replaces WR02X8818. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $9.01
    10% OFF Phone Price : $10.01Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Water Tubing Clip for GE GSS20ETHCBB - Part WR1X5278

    Machine compartment diagram

    Refrigerator Ice Maker Water Supply Tube Retainer

    Part #WR02X12265

    Replaced by #WR1X5278

    Info Icon
    Manufacturer substitution
    This part replaces WR02X12265. Substitute parts can look different from the original.
    In Stock
    $8.68
    10% OFF Phone Price : $9.68Info Icon
    Minus Item
    Qty
    Plus Item
  • G.e. Refrigerator Ice Maker Kit for GE GSS20ETHCBB - Part WR30X10093

    Ice maker & dispenser diagram

    Refrigerator Cover

    Part #WR29X10080

    Replaced by #WR30X10093

    Info Icon
    Manufacturer substitution
    This part replaces WR29X10080. Substitute parts can look different from the original.
    In Stock
    $247.78
    5% OFF Phone Price : $259.78Info Icon
    Minus Item
    Qty
    Plus Item
  • G.e. Refrigerator Ice Maker Kit for GE GSS20ETHCBB - Part WR30X10093

    Ice maker & dispenser diagram

    Refrigerator Ice Maker

    Part #WR30X10102

    Replaced by #WR30X10093

    Info Icon
    Manufacturer substitution
    This part replaces WR30X10102. Substitute parts can look different from the original.
    In Stock
    $247.78
    5% OFF Phone Price : $259.78Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Dispenser Pivot Pin for GE GSS20ETHCBB - Part WR2X4143

    Ice maker & dispenser diagram

    Refrigerator Pivot

    Part #WR02X4143

    Replaced by #WR2X4143

    Info Icon
    Manufacturer substitution
    This part replaces WR02X4143. Substitute parts can look different from the original.
    In Stock
    $9.01
    10% OFF Phone Price : $10.01Info Icon
    Minus Item
    Qty
    Plus Item
  • Board Asm Ma for GE GSS20ETHCBB - Part WR55X11072C

    Machine compartment diagram

    Refrigerator Electronic Control Board

    Part #WR55X11072

    Replaced by #WR55X11072C

    Info Icon
    Manufacturer substitution
    This part replaces WR55X11072. Substitute parts can look different from the original.
    In Stock
    $394.53
    Minus Item
    Qty
    Plus Item
  • Refrigerator Run Capacitor for GE GSS20ETHCBB - Part WR55X24064

    Machine compartment diagram

    Refrigerator Capacitor

    Part #WR55X20800

    Replaced by #WR55X24064

    Info Icon
    Manufacturer substitution
    This part replaces WR55X20800. Substitute parts can look different from the original.
    In Stock
    $64.51
    9% OFF Phone Price : $70.51Info Icon
    Minus Item
    Qty
    Plus Item
  • Refrigerator Fastener for GE GSS20ETHCBB - Part WR1X1936

    Freezer section diagram

    Refrigerator Fastener

    Part #WR01X1936

    Replaced by #WR1X1936

    Info Icon
    Manufacturer substitution
    This part replaces WR01X1936. Substitute parts can look different from the original.
    In Stock
    $8.38
    11% OFF Phone Price : $9.38Info Icon
    Minus Item
    Qty
    Plus Item
  • Clip Condenser for GE GSS20ETHCBB - Part WR2X7064

    Machine compartment diagram

    Clip Condenser

    Part #WR02X7064

    Replaced by #WR2X7064

    Info Icon
    Manufacturer substitution
    This part replaces WR02X7064. Substitute parts can look different from the original.
    In Stock
    $10.00
    17% OFF Phone Price : $12.00Info Icon
    Minus Item
    Qty
    Plus Item
  • Technician Clip Condenser for GE GSS20ETHCBB - Part WR2X9000

    Machine compartment diagram

    Clip Condenser

    Part #WR02X9000

    Replaced by #WR2X9000

    Info Icon
    Manufacturer substitution
    This part replaces WR02X9000. Substitute parts can look different from the original.
    In Stock
    $9.01
    10% OFF Phone Price : $10.01Info Icon
    Minus Item
    Qty
    Plus Item

GE Refrigerator GSS20ETHCBB FAQs

Most GE refrigerators, including the GE GSS20ETHCBB side-by-side, typically last 12 to 16 years, with a common overall range of 10 to 20 years. Consistent maintenance (clean airflow, stable temperatures, and good door sealing) is what most often determines whether you land on the low or high end.

Typical lifespan ranges (what to expect)

Refrigerator life varies mainly by how hard the sealed system and fans have to work.

  • Average: 12 to 16 years
  • Common range: 10 to 20 years
  • Often shorter when: coils are clogged, doors do not seal, or the unit runs hot in a tight space
  • Often longer when: condenser area stays clean and doors close tightly
Condition What you’ll usually see Likely impact on lifespan
Clean condenser airflow Shorter run times, steadier temps Longer
Dirty condenser area Longer run times, warmer cabinet Shorter
Good door gasket seal Less frost, fewer temp swings Longer
Leaking door gasket Frost buildup, compressor runs more Shorter

Maintenance that most directly extends life

These steps reduce run time and heat stress, which are the biggest lifespan killers.

  • Keep the condenser area free of dust and pet hair.
  • Make sure doors close fully and do not bounce back.
  • Avoid overpacking so air can circulate through shelves and vents.
  • Set reasonable temps (most homes do best around 37°F fresh food and 0°F freezer).
  • Fix dispenser or ice chute air leaks quickly to prevent frost and moisture issues.

Parts that commonly affect longevity (when symptoms show up)

If the refrigerator is running constantly, warming up, or frosting, these are common suspects on this model family.

Why it matters

A refrigerator that is forced to run longer to maintain temperature wears out key components faster (fans, controls, and the sealed system). Keeping airflow clear and doors sealing properly is the simplest way to protect the most expensive parts.

Last updated: January 2026

The most common problem we see with GE refrigerators like model GSS20ETHCBB is a cooling complaint: the fresh food section gets warm, the freezer temperature drifts, or temperatures swing. The usual causes are restricted airflow, dirty condenser area, a failing fan motor, or a temperature-sensing/control issue.

Most common symptoms customers notice

  • Refrigerator section warm but freezer still cold
  • Freezer not freezing hard (soft ice cream, thawing food)
  • Frost buildup on the back wall of the freezer
  • Loud humming, rattling, or a fan noise that comes and goes
  • Ice maker or dispenser performance drops because temperatures are off

Quick checks that fix many “not cooling” calls

  1. Confirm settings: Set freezer around 0°F and refrigerator around 37°F.
  2. Check airflow: Make sure vents are not blocked by food packages.
  3. Clean the condenser area: Dust on the condenser coil and around the condenser fan can raise temperatures.
  4. Inspect door sealing: A torn or warped gasket lets warm air in and creates temperature swings.
  5. Listen for fans: You should typically hear an evaporator fan running at times when the compressor is on.

Parts that commonly relate to cooling problems on GSS20ETHCBB

If basic checks do not help, these model-matched parts are often involved in cooling and temperature stability:

What’s going wrong Common culprit Example model-matched part
Warm refrigerator section, weak airflow Air damper not opening/closing correctly Refrigerator air damper assembly WR13X10988
Warm temps, fan noise, or no airflow from freezer Evaporator fan motor issue Rca refrigerator evaporator fan motor WR60X10185
Temps swing, unit runs too long or not long enough Temperature sensing issue Refrigerator temperature sensor WR55X10025
Warm temps after cleaning and airflow checks Control/logic problem Refrigerator electronic control board WR55X11072C

Why it matters

Cooling problems are the root cause behind most “food spoiling,” “ice melting,” and “fridge running constantly” complaints. Catching airflow, fan, and sensor issues early helps protect the compressor system and keeps temperatures stable.

Helpful troubleshooting resources

Last updated: January 2026

GE side-by-side refrigerators, including model GSS20ETHCBB, are a solid choice for everyday reliability and easy organization: you get wide freezer access, consistent cooling, and convenient dispenser features. Overall performance depends most on installation, airflow, and keeping key cooling and dispenser parts in good condition.

What “good” usually means for a side-by-side

A side-by-side refrigerator is typically considered “good” when it holds steady temperatures, seals tightly, and delivers ice and water without frequent clogs or leaks.

Common strengths

  • Easy access to frozen foods at eye level
  • Adjustable shelving for flexible storage
  • Through-the-door ice and water convenience
  • Generally consistent airflow when vents are kept clear

Common tradeoffs

  • Narrower shelf width than many top-freezer or French door designs
  • Ice maker and dispenser can be noisier than non-dispenser models
  • Performance drops quickly if condenser airflow is restricted (dust, pet hair)

Quick checks that keep performance high

These steps prevent many “not cooling,” “no ice,” and “leaking” complaints.

  • Keep food packages from blocking interior air vents
  • Clean the condenser area regularly so heat can dissipate
  • Replace the water filter on schedule to protect the dispenser and ice maker
  • Inspect door gaskets for gaps, tears, or warping
  • Address unusual fan noise early (it often points to airflow or icing issues)

Parts that commonly affect satisfaction (cooling and dispenser)

If you are troubleshooting temperature swings, warm spots, or dispenser issues on GSS20ETHCBB, these are common suspects.

Symptom Often involved system Example part for this model
Warm refrigerator section, uneven temps Temperature sensing and control Refrigerator temperature sensor WR55X10025
Rattling or loud airflow noise Evaporator fan area Rca refrigerator evaporator fan motor WR60X10185
Ice chute not sealing, frost around chute Dispenser door and linkage Refrigerator dispenser ice chute door kit WR17X11653

Why it matters

A GE side-by-side can feel “excellent” or “frustrating” based on airflow and sealing. When the evaporator fan, temperature sensor, and dispenser chute door are working correctly, you get steadier temperatures, fewer ice clumps, and less frost buildup.

Helpful DIY guidance

Last updated: January 2026

Most common symptoms to help you fix your refrigerators

Choose a symptom to see related refrigerator repairs.

Main causes: leaky door gasket, defrost system failure, evaporator fan not running, dirty condenser coils, condenser fan…

Main causes: control board or cold control failure, broken compressor start relay, compressor motor failure, defrost tim…

Main causes: blocked vents, defrost system problems, evaporator fan failure, dirty condenser coils, bad sensors, condens…

Main causes: blocked air vents, compressor problems, condenser or evaporator fan not working, control system failure, se…

Main causes: water valve leaking, frozen or broken defrost drain tube, overflowing drain pan, cracked water system tubin…

Main causes: damaged door seal, faulty defrost sensor or bi-metal thermostat, broken defrost heater, bad defrost timer o…

Things to do: clean condenser coils, replace the water filter, clean the interior, adjust doors to prevent air leaks, cl…

Main causes: jammed ice cubes, broken ice maker assembly, dirty water filter, kinked water line, bad water valve, freeze…

Most common repair guides to help fix your refrigerators

These step-by-step repair guides will help you safely fix what’s broken on your refrigerator.

How to replace a refrigerator temperature control board

How to replace a refrigerator temperature control board

If the temperature in your refrigerator doesn't match the temperature you set, the problem could be the temperature cont…

Repair time and Difficulty

 30 minutes or less
How to replace a refrigerator water valve

How to replace a refrigerator water valve

Replace the water valve that feeds water to the ice maker and water dispenser if it no longer controls the flow of water…

Repair time and Difficulty

 15 minutes or less
How to clean refrigerator condenser coils

How to clean refrigerator condenser coils

Help your refrigerator run more efficiently by cleaning the condenser coils. It's easy and takes just a few minutes.…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your refrigerators

Use the advice and tips in these articles and videos to get the most out of your refrigerator.

How to Replace the Water Filter in a Universal/Multiflex Refrigerator

How to Replace the Water Filter in a Universal/Multiflex Refrigerator

Learn how easy replacing the water filter in a Universal/Multiflex refrigerator is.…

How to Replace the Water Filter in a KitchenAid Refrigerator

How to Replace the Water Filter in a KitchenAid Refrigerator

Discover how easy it is to replace the water filter in your KitchenAid refrigerator.…

Troubleshooting a refrigerator not cooling video

Troubleshooting a refrigerator not cooling video

Learn what to check if the inside of your fridge is wayyyy too warm.…

Parts & More

Blender
Bottom-Mount Refrigerator
Countertop Microwave
Dishwasher
Elliptical Machine
Front-Engine Lawn Tractor
Gas Line Trimmer
Gas Walk-Behind Mower
Parts
Refrigerator
Table Saw
Top-Mount Refrigerator
Treadmill
Washer