Kenmore
Washer

Model #11020362811 Official Kenmore washer

Here are the diagrams and repair parts for Kenmore 11020362811 washer, as well as links to manuals and error code tables, if available.

There are a couple of ways to find the part or diagram you need:

  • Click a diagram to see the parts shown on that diagram.
  • In the search box below, enter all or part of the part number or the part’s name.

Not all parts are shown on the diagrams—those parts are labeled NI, for “not illustrated”.

We encourage you to save the model to your profile, so it’s easy to access parts and manuals for your appliance whenever you log in.

For DIY troubleshooting advice and repair guides, visit our repair help section.

Installation guideOwner’s manual
Search within this model
Parts List

Showing 10 of 100 parts

Affresh Washer Cleaner, 3-pack (replaces 18001080, 77109, W10135699A)#NI

Optional parts (not included) Diagram

Affresh washer cleaner, 3-pack (replaces 18001080, 77109, w10135699a)

Part #W10135699
BEST SELLER

Get free shipping with Automatic Reorder

In Stock
$10.71 | 
33% OFF 
MSRP: $16.00
Washer Water Inlet Valve (replaces W11025984, W11038711)#15

Controls and water inlet parts Diagram

Water inlet valve assembly

Part #W11025984
Replaced by #W11210459
?
Manufacturer substitution
This part replaces W11025984. Substitute parts can look different from the original.
BEST SELLER
In Stock
$58.13 | 
25% OFF 
MSRP: $77.00
Washer Actuator (replaces W10815026, WPW10597177)#12

Gearcase, motor and pump parts Diagram

Washer actuator

Part #W10815026
Replaced by #W10913953
?
Manufacturer substitution
This part replaces W10815026. Substitute parts can look different from the original.
BEST SELLER
In Stock
$64.30 | 
5% OFF 
Phone Price: $67.43
Washer Lid Lock Assembly (replaces W10838613, W11253733)#14

Top and cabinet parts Diagram

Washer lid lock

Part #W10682535
Replaced by #W11307244
?
Manufacturer substitution
This part replaces W10682535. Substitute parts can look different from the original.
BEST SELLER
In Stock
$97.25
Washer Agitator (replaces W10680220)#4

Basket and tub parts Diagram

He agitator

Part #W10680220
Replaced by #W10836692
?
Manufacturer substitution
This part replaces W10680220. Substitute parts can look different from the original.
BEST SELLER
In Stock
$73.22
Washer Drive Hub Kit (replaces W10396887)#8

Basket and tub parts Diagram

Driveblock -

Part #W10396887
Replaced by #W10528947
?
Manufacturer substitution
This part replaces W10396887. Substitute parts can look different from the original.
BEST SELLER
In Stock
$25.38
Washer Drain Hose (replaces W10769870, W10826733, W11199768, W11199820, W11249137)#24

Top and cabinet parts Diagram

Hose asm - d

Part #W11203364
Replaced by #W11244231
?
Manufacturer substitution
This part replaces W11203364. Substitute parts can look different from the original.
BEST SELLER
In Stock
$19.43 | 
9% OFF 
Phone Price: $21.43
Laundry Appliance Control Knob Clip (replaces 8536939)#3

Controls and water inlet parts Diagram

Laundry appliance control knob clip

Part #8536939
Replaced by #WP8536939
?
Manufacturer substitution
This part replaces 8536939. Substitute parts can look different from the original.
BEST SELLER
This item is not returnable
In Stock
$6.39 | 
14% OFF 
Phone Price: $7.39
Washer Run Capacitor (replaces W11162560)#14

Gearcase, motor and pump parts Diagram

Capacitor/in

Part #W10866250
Replaced by #W11395618
?
Manufacturer substitution
This part replaces W10866250. Substitute parts can look different from the original.
BEST SELLER
In Stock
$63.38 | 
18% OFF 
MSRP: $77.00
Washer Fabric Softener Dispenser Cup#2

Basket and tub parts Diagram

Fabric dispenser

Part #W10777970
Replaced by #W11027964
?
Manufacturer substitution
This part replaces W10777970. Substitute parts can look different from the original.
BEST SELLER
In Stock
$32.21 | 
34% OFF 
MSRP: $49.00

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly

Articles and videos common to all washers

Use the advice and tips in these articles and videos to get the most out of your washer.

January 03, 2022

Why is my washing machine leaking when not in use?

Why is my washing machine leaking when not in use?

Learn how to fix a washing machine leak

December 30, 2021

How to fix a washing machine

How to fix a washing machine

Learn how to fix your broken washing machine

April 10, 2020

Cleaning your appliances after a drinking water advisory

Cleaning your appliances after a drinking water advisory

Find out how to clean and flush household appliances once a boil water advisory is lifted.