Error Codes
Where is the model number on a Crosley washer?
On a Crosley washer like model CAW8350EW2, the model number is printed on a rating label attached to the cabinet. You will typically find it under the lid opening, on the back of the control panel, or on the side of the main cabinet near the bottom.
Look in these spots first:
- Under the lid, around the tub opening (often along the rim or underside of the top)
- On the back of the control console (rear of the control panel)
- On the left or right cabinet side near the bottom edge
- On the rear panel of the washer cabinet
Front-load models often place the label:
- Behind the door (on the inner door frame)
- In the door jamb area (around the opening)
- Along the front cabinet edge near the door opening
Use the model number for parts lookup; the serial number helps identify production details.
| Label item | What it’s used for | Example (format) |
|---|---|---|
| Model number | Matching the correct parts diagrams and parts | CAW8350EW2 |
| Serial number | Identifying the unit’s production run | Varies |
| Electrical ratings | Confirming power requirements | Varies |
Crosley washers can look similar across multiple model families. Using the exact model number (for example, CAW8350EW2) prevents ordering the wrong lid lock, actuator, belt, or control board.
If you are already troubleshooting and need to match parts to the correct model, these are common items tied to model identification:
- Washer lid lock W11307244 (lid must lock for spin on many cycles)
- Washer actuator W10913953 (shifts between agitate and spin)
- Washer drive belt WPW10006384 (drives the pulley system)
Last updated: February 2026
How to get crosley washer to drain?
To get a Crosley CAW8350EW2 washer to drain, we start by canceling the cycle and selecting Drain and Spin, then checking for a kinked or clogged drain hose and a blocked drain pump. If the tub still holds water, the drain pump or lid lock circuit is usually the next place to focus.
- Press Cancel (or Pause/Cancel) and run Drain and Spin.
- Unplug the washer for 1 minute, then retry Drain and Spin.
- Confirm the drain hose is not kinked, crushed, or frozen.
- Make sure the standpipe or laundry sink is not backed up.
- Verify the drain hose is installed with an air gap (not sealed airtight into the pipe).
A clog is the most common cause of “won’t drain.”
- Disconnect power.
- Remove the drain hose and check for socks, lint, or debris.
- If you hear the pump hum but water does not move, inspect the pump inlet for blockage and consider replacing the pump.
Part to consider: Washer drain pump W10919003
Many top-load washers will not drain or spin normally if the lid is not locking.
- Check that the lid closes fully and the strike is not cracked or loose.
- If the lid lock does not click or the lock light never comes on, the lock or strike can be the issue.
Parts to consider:
| What you notice | Most likely cause | What we check first |
|---|---|---|
| Hums, no water movement | Pump jammed or failed | Pump inlet and washer drain pump W10919003 |
| Drains slowly | Partial clog | Drain hose and standpipe |
| Won’t drain and won’t spin | Lid not locking | Washer lid lock W11307244 and strike pima W10837741 |
A washer that cannot drain can leave clothes soaking wet, trigger error codes, and strain the drive system during spin attempts.
For code-based troubleshooting specific to this washer style, use: Crosley compact top load washer error codes
Last updated: February 2026
Why is my Crosley autosensing washer not spinning?
If your Crosley CAW8350EW2 autosensing washer fills but will not spin, the most common causes are a lid lock that is not engaging, a drain problem that prevents high-speed spin, or a drive system issue (actuator, belt, or gear case). Start with lid lock and draining checks first.
- Make sure the lid fully closes and clicks; try pressing down on the lid during the spin portion.
- Run a Drain/Spin cycle with the tub empty; listen for the drain pump running.
- Check for a kinked or clogged drain hose and confirm the standpipe is not sealed airtight.
- Reduce load size; heavy or unbalanced loads can stop or limit spin.
- Unplug the washer for 2 minutes, then restore power and retry a spin cycle.
If the quick checks point to a hardware issue, these model-matched parts are common fixes:
| Symptom you see | Likely area | Model-matched part to check |
|---|---|---|
| Lid won’t lock, won’t start spin | Lid lock system | Washer lid lock W11307244 |
| Washer drains slowly or not at all | Drain system | Washer drain pump W10919003 and washer drain hose W11244231 |
| Agitates but won’t spin (or makes clicking) | Shift/drive | Washer actuator W10913953 |
| Motor runs but basket barely moves | Belt/drive | Washer drive belt WPW10006384 |
| Loud grinding, oil leak, no spin | Transmission/drive | Washer gear case W11454741 |
- Won’t drain: Fix draining first; many washers will not spin if water is still in the tub.
- Drains but won’t spin: Focus on lid lock, actuator, belt, and gear case.
- Starts to spin then stops: Most often an out-of-balance condition or a weak suspension.
Worn suspension can stop spin to protect the washer. Inspect the suspension rods and dampers; damper assembly W10780045 is a common wear item.
A no-spin condition is usually a safety or protection response (lid not locked, water not drained, or severe imbalance). Fixing the root cause prevents repeat shutdowns and reduces wear on the motor, belt, and gear case.
For code-based troubleshooting specific to this washer style, use Crosley compact top load washer error codes.
Last updated: February 2026
