Samsung RS267TDBP/XAA-00 refrigerator Parts

Samsung manufactures the RS267TDBP side-by-side refrigerator. The RS267TDBP owner's manual identifies it as a Samsung refrigerator and includes Samsung support and warranty information for U.S. owners.

How we confirm the manufacturer

We treat the model’s documentation as the most reliable source for manufacturer details.

• The model prefix (RS) aligns with Samsung side-by-side refrigerator model naming.
• The user manual is branded Samsung and covers features like the external digital display and in-door icemaker.
• The manual includes Samsung U.S. support contact information.
• Warranty language in the manual describes coverage for a Samsung brand product.

What “manufacturer” means for parts and service

For RS267TDBP, Samsung is the original equipment manufacturer (OEM). That matters because OEM parts and procedures are typically organized by Samsung model number and component group (ice maker, water system, defrost system, fans).

Item you’re checking	What to look for	Why it matters
Brand/manufacturer	“Samsung” on the rating label and manual	Confirms correct parts catalog
Model number	RS267TDBP on the refrigerator label	Ensures exact fit and compatibility
Serial number	On the same label	Helps with service history and support

Where to find the model number on the refrigerator

On Samsung RS267TDBP units, the model number is typically on the rating label inside the fresh food section; the manual notes you’ll find the model number on the left bottom side of the refrigerator.

Why it matters

Using the correct manufacturer and full model number prevents ordering the wrong refrigerator parts (like a temperature sensor, defrost heater, or water inlet valve) and helps match troubleshooting steps to the right control system.

Last updated: January 2026

The most common problems we see with Samsung refrigerators like model RS267TDBP are ice maker and water-related issues (no ice, slow dispensing, leaks) plus cooling complaints caused by airflow restrictions or frost buildup. These problems often trace back to water pressure, blocked vents, or a defrost/air-movement component.

What to check first (fast, high-impact)

• Confirm the freezer and fresh food vents are not blocked by bags or tightly packed items (blocked air holes can cause overcooling and other issues).
• Verify household water pressure is in the typical operating range for the dispenser and ice maker (about 20 to 125 psi).
• If you smell burning or see smoke, unplug the refrigerator immediately and stop troubleshooting.
• If the unit has LED lighting issues, do not disassemble the lamp cover or LED components.
• Review model-specific operating and safety guidance in the RS267TDBP owner's manual.

Common symptoms and likely causes

Symptom	What it usually points to	What we do next
Ice maker not making ice	Low water pressure, frozen fill path, inlet valve issue	Check pressure, inspect supply line, test valve
Water dispenser slow	Low pressure or restricted filter/line	Check pressure, replace filter if due
Water leaking or puddles	Drain restriction or water line connection issue	Clear drain, inspect fittings
Fridge warm, freezer cold (or vice versa)	Airflow problem, fan issue, frost buildup	Check vents, listen for fan, inspect for frost

Parts that commonly relate to these problems on RS267TDBP

If troubleshooting points to a specific failure, these model-matched parts are often involved:

• Refrigerator water inlet valve DA62-02291D (water supply to ice maker and dispenser)
• Refrigerator drain tube DA97-04049D (helps route defrost water to the drain pan)
• Refrigerator defrost heater DA47-00322J (helps prevent heavy frost that can block airflow)

Why it matters

Ice, water, and airflow problems can cascade: low water pressure can stop ice production, and blocked vents or frost buildup can reduce cooling performance and increase run time. Addressing the root cause early helps protect food temperatures and reduces strain on major components.

Last updated: January 2026

If your Samsung RS267TDBP dispenses water but won’t make ice, the most common causes are the ice maker being turned off at the control panel, low water pressure to the ice maker, a frozen/clogged fill path, or a failed water inlet valve or ice maker assembly. Use the steps in the RS267TDBP owner's manual to confirm the ice-making setting and freezer controls.

Quick checks we recommend first

• Make sure ice making is ON: press and hold Ice Type for 3 seconds to toggle ice making off/on.
• Set the freezer colder and allow time to stabilize; most side-by-side units make ice best around 0°F.
• Confirm household water pressure is adequate; this model needs 20 to 125 psi for proper ice maker operation.
• Look for an ice jam in the bucket or chute; clear any stuck cubes.
• Check for a frozen fill tube (ice maker fill spout); thaw with the doors open and unit unplugged.

What to check next (by symptom)

Symptom	Most likely cause	What to do
Water dispenses normally, ice tray stays dry	Ice maker turned off or fill tube frozen	Turn ice on; thaw fill area; recheck in 12 to 24 hours
Ice maker cycles but makes hollow/small cubes	Low water pressure or restricted supply	Verify 20 to 125 psi; check shutoff valve is fully open
No ice and you hear no fill sound	Water inlet valve not opening for ice circuit	Test/replace the refrigerator water inlet valve DA62-02291D
Ice production stopped after a filter change	Filter not seated or filter schedule not reset	Reseat filter; press and hold Water for 3 seconds to reset

Parts that commonly fix “water works, no ice”

These are frequent culprits on RS267TDBP when basic settings and water pressure check out:

• Refrigerator water inlet valve DA62-02291D (separate solenoids can affect ice vs. water)
• Ice maker and auger components (if the ice maker won’t cycle or harvest)
• Freezer airflow/temperature issues (fan, frost buildup, or defrost problem)

Why it matters

When water works but ice doesn’t, it usually means the refrigerator has water supply, but the ice maker side is being blocked by a setting, pressure requirement, or a dedicated ice-fill component. Fixing the root cause prevents repeat freeze-ups and protects the dispenser system.

Last updated: January 2026

On a Samsung RS267TDBP refrigerator, a “5E” error is typically cleared by resetting power to the control and then confirming the refrigerator can cool normally again. Start with a simple power reset, then check for conditions that can trigger repeat errors (cooling airflow, doors, and wiring connections).

How to reset the 5E code

• Unplug the refrigerator (or switch the breaker off) for 2 to 5 minutes.
• Restore power and wait several minutes for the display to stabilize.
• Set the freezer and fridge temperatures back to your normal settings.
• Give the unit a few hours to pull temperatures down after the reset.
• If the code returns quickly, move to the checks below.

Quick checks that often stop the code from coming back

These checks help rule out common causes like airflow restriction, door issues, or intermittent electrical connections.

• Make sure interior air vents are not blocked by food packages.
• Confirm both doors close fully and the gaskets seal all the way around.
• Verify the refrigerator has reasonable clearance from the wall for airflow.
• If you recently moved the unit, recheck the water line and couplers for proper assembly.
• If you smell burning or see smoke, disconnect power immediately and arrange service.

What to do if 5E keeps returning

If the reset does not hold, the issue is usually a sensor, fan, defrost, or control-related problem that needs diagnosis.

Symptom you notice	Most common area to inspect	Example part that may be involved
Warm fridge/freezer after reset	Cooling airflow and temperature sensing	Refrigerator temperature sensor DA32-10109W
Frost buildup, poor airflow	Defrost system	Refrigerator defrost heater DA47-00322J
Noisy or stalled fan, uneven temps	Evaporator fan system	Refrigerator evaporator fan motor DA31-00146J

For model-specific button sequences and display behavior, follow the steps in the RS267TDBP user manual. For model-specific wiring routing and installation clearances, use the RS267TDBP installation guide.

Why it matters

Clearing the code without fixing the underlying cause can lead to temperature swings, food spoilage, and repeat shutdowns. A reset is the first step; stable cooling over the next several hours is the real confirmation the problem is resolved.

Last updated: January 2026