Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number

Kenmore 11020994992 washer Parts

Here are the diagrams and repair parts for Kenmore 11020994992 washer, as well as links to manuals and error code tables, if available.

Kenmore 11020994992 washer
By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for 11020994992 Washer

  • Whirlpool Appliance Screw for Kenmore 11020994992 - Part WP488729

    Rear panel diagram

    Screw

    Part #3390647

    Replaced by #WP488729

    Info Icon
    Manufacturer substitution
    This part replaces 3390647. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.93
    17% OFF Phone Price : $5.93Info Icon
    Minus Item
    Qty
    Plus Item
  • Appliance Spray Paint (white) for Kenmore 11020994992 - Part 350930

    #NI

    All parts diagram

    Appliance Spray Paint (white)

    Part #350930
    This item is not returnable
    In Stock
    $26.00
    19% OFF Phone Price : $32.00Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Screw for Kenmore 11020994992 - Part WPW10119828

    Top and cabinet diagram

    Lid Hinge Mounting Screw

    Part #355274

    Replaced by #WPW10119828

    Info Icon
    Manufacturer substitution
    This part replaces 355274. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.13
    19% OFF Phone Price : $5.13Info Icon
    Minus Item
    Qty
    Plus Item
  • Laundry Appliance Control Knob Clip for Kenmore 11020994992 - Part WP688805

    Control panel diagram

    Laundry Appliance Control Knob Clip

    Part #688805

    Replaced by #WP688805

    Info Icon
    Manufacturer substitution
    This part replaces 688805. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $7.94
    11% OFF Phone Price : $8.94Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Drain Pump Retainer for Kenmore 11020994992 - Part WP8546127

    Brake/clutch/gearcase/motor/pump diagram

    Retainer

    Part #62700

    Replaced by #WP8546127

    Info Icon
    Manufacturer substitution
    This part replaces 62700. Substitute parts can look different from the original.
    In Stock
    $7.70
    11% OFF Phone Price : $8.70Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Retainer Spring for Kenmore 11020994992 - Part 285353

    Brake/clutch/gearcase/motor/pump diagram

    Ring

    Part #63283

    Replaced by #285353

    Info Icon
    Manufacturer substitution
    This part replaces 63283. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $7.21
    12% OFF Phone Price : $8.21Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Screw for Kenmore 11020994992 - Part WP388326

    Control panel diagram

    Washer Screw

    Part #388326

    Replaced by #WP388326

    Info Icon
    Manufacturer substitution
    This part replaces 388326. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.88
    17% OFF Phone Price : $5.88Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer O-ring for Kenmore 11020994992 - Part WPW10072840

    Agitator, basket and tub diagram

    O-ring

    Part #3348855

    Replaced by #WPW10072840

    Info Icon
    Manufacturer substitution
    This part replaces 3348855. Substitute parts can look different from the original.
    In Stock
    $7.72
    11% OFF Phone Price : $8.72Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Agitator Cam Repair Kit for Kenmore 11020994992 - Part 285825

    Agitator, basket and tub diagram

    Agitator Cam

    Part #8055143

    Replaced by #285825

    Info Icon
    Manufacturer substitution
    This part replaces 8055143. Substitute parts can look different from the original.
    In Stock
    $49.33
    11% OFF Phone Price : $55.33Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Agitator Shaft Seal for Kenmore 11020994992 - Part W11095997

    Machine base diagram

    Seal

    Part #357409

    Replaced by #W11095997

    Info Icon
    Manufacturer substitution
    This part replaces 357409. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $21.67
    22% OFF Phone Price : $27.67Info Icon
    Minus Item
    Qty
    Plus Item

Kenmore Washer 11020994992 FAQs

Your Kenmore washer model number is printed on the model and serial number plate. On Kenmore model 11020994992, the plate is typically under the lid on the top panel area; once you have that number, we can match the correct washer parts and the right Owner’s Manual information.

Where to look on Kenmore washers

Check these common locations in this order:

  • Under the lid (top-load washers): along the rim of the tub opening or underside of the top panel
  • Inside the door opening (front-load washers): around the door frame
  • Back panel: near the power cord entry or lower rear cabinet
  • Behind the control panel (less common): on the cabinet frame

For this model, the manual calls out the “Model and Serial No Plate” as being under the lid; see the 11020994992 owner's manual.

What the model number looks like

Kenmore model numbers are usually a long string of numbers; many Kenmore washers start with 110.

  • Example format: 110XXXXXXXX (often 11 digits)
  • Write it down exactly as shown (include all digits)
  • If there is a separate serial number, record that too (helpful for service and revisions)

Why it matters

The model number is how we ensure parts like a lid switch, drain pump, or drive components fit your exact washer. Even small model variations can change the correct part selection.

Quick checklist

What to capture Why we need it
Model number (example: 11020994992) Matches diagrams and compatible parts
Serial number Helps identify production variation
Brand (Kenmore) Confirms product family
Appliance type (washer) Narrows parts categories

Last updated: February 2026

Yes; repairing a Kenmore washer is worth it when the fix restores reliable washing and spinning for less than the cost of replacing the machine. For Kenmore model 11020994992, many common failures involve serviceable mechanical parts, so a targeted repair often makes sense (see the 11020994992 owner's manual).

A simple repair-vs-replace checklist

We recommend repairing when most of these are true:

  • The washer fills, agitates, drains, and spins after basic troubleshooting
  • The problem is isolated (noise, no agitation, no drain, won’t spin)
  • The tub is not rusted through and the cabinet is structurally solid
  • You can replace a single wear part (coupling, pump, lid switch, agitator dogs)
  • The repair cost is comfortably below a comparable new washer

Common repairs that are usually “worth it” on this model

These are frequent, straightforward fixes on direct-drive Kenmore top-load washers like 11020994992:

Symptom Likely area Example part for this model
Motor runs but won’t agitate or spin Drive connection Coupling 285753A
Won’t drain or drains slowly Drain system Washer drain pump WP3363394
Agitator moves poorly or “ratchets” Agitator wear items Agitator dog 80040
Stops when lid opens or won’t run/spin Safety switch circuit Washer lid switch WP8054980

When replacement is the better call

Replacement is typically the better value when you have any of the following:

  • Multiple major failures at once (for example: gear case plus basket drive issues)
  • Persistent leaks that have damaged the base, wiring, or motor area
  • Severe vibration that continues after leveling and load balancing checks
  • A repair estimate that approaches the price of a new washer with warranty

Why it matters

A washer repair is only a good investment when it restores dependable agitation and spin performance. On 11020994992, many problems trace to a few high-wear parts, so diagnosing the symptom first helps you avoid replacing expensive assemblies unnecessarily.

Last updated: February 2026

A Kenmore washer typically lasts 10 to 15 years. For the Kenmore 11020994992 top-load washer, consistent care (correct water level, balanced loads, and routine cleaning) helps you reach the high end of that range; heavy overloading and chronic out-of-balance spinning shorten it.

What affects washer lifespan the most

  • Load size and balance: Overloading strains the drive system and suspension.
  • Water level and temperature choices: Using the right settings reduces wear and residue.
  • Drain performance: Slow draining makes the pump work harder and can leave water behind.
  • Agitation and spin stress: Worn agitator components can increase cycle time and strain.
  • Rust and corrosion: Moisture left in the basket and under the lid accelerates deterioration.

Quick maintenance habits that add years

Use these habits with your Kenmore 11020994992 and follow the cycle and setting guidance in the 11020994992 owner's manual.

  • Keep loads evenly distributed around the agitator.
  • Choose an appropriate water level for the load size.
  • Use the correct amount of detergent; excess suds can cause extra mechanical work.
  • Inspect hoses and the tub area for small leaks; fix them early.
  • If agitation becomes weak or “ratchety,” replace worn agitator components such as the agitator dog 80040.

Common “end-of-life” symptoms and what they usually mean

Symptom Most common cause Typical fix type
Won’t drain or leaves water Clogged or failing drain pump Clean/replace pump
Loud grinding in spin Drive system wear (gear case, drive block) Major mechanical repair
Weak agitation Worn agitator dogs/auger Small part repair
Won’t spin with lid closed Lid switch issue Switch replacement

Why it matters

Knowing the typical 10 to 15 year lifespan helps you decide whether to repair or replace. Small, low-cost fixes (like agitator wear parts) often restore performance, while repeated major drive or leak issues usually signal the washer is nearing the end of its service life.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Repair guides for side-by-side refrigerators

How to replace an electronic control board on the back of a refrigerator

How to replace an electronic control board on the back of a refrigerator

If your refrigerator isn't running, an electronic control board failure could be the problem. A service technician can d…

Repair time and Difficulty

 15 minutes or less
How to replace a press-in door gasket in a side-by-side refrigerator

How to replace a press-in door gasket in a side-by-side refrigerator

The door gasket seals the gap around the door to keep the cold air in and the warm air out. Replace a worn or damaged do…

Repair time and Difficulty

 15 minutes or less
How to replace an ice maker in a side-by-side refrigerator

How to replace an ice maker in a side-by-side refrigerator

Learn how to replace the ice maker in a side-by-side refrigerator with these step-by-step instructions.…

Repair time and Difficulty

 30 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How auto-load sensing washers work (and when they don't)

How auto-load sensing washers work (and when they don't)

Your washer barely fills or seems stuck in sensing mode? Find out how auto-load sensing and Precise Fill features work, …

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

Get step-by-step instructions for removing the main electronic control board and the control panel from a Maytage Epic Z…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Parts & More

Bottom-Mount Refrigerator
Dishwasher
Dryer
Electric Line Trimmer
Evaporative Cooler
Gas Grill
Gas Pressure Washer
Laundry Center
Parts
Power Saw
Riding Mowers & Tractors
Side-By-Side Refrigerator
Upright Freezer