Owner’s manual
Error Codes
How to remove bottom shelf LG fridge?
To remove the bottom shelf in your LG LDC22720ST refrigerator, we tilt the front edge of the shelf up, lift it, then pull the shelf straight out. If your shelf is a slide-out style, pull it to the stop first, then tilt and lift to remove it (see the owner's manual).
- Remove heavy items first to prevent cracking the glass.
- Grip the shelf with both hands near the front corners.
- Tilt the front of the shelf up.
- Lift the shelf up to unhook it from the side slots.
- Pull the shelf straight out.
- If it is a sliding shelf: pull to the stop, tilt up, pull past the stop, then lift out.
Most “stuck shelf” issues are caused by the shelf not being level or by bins pressing against it.
- Check that the shelf is level left-to-right before lifting.
- Remove the crisper/deli drawers below if they are contacting the shelf.
- Look for packaging tape or sticky residue from shipping; clean with mild dish soap and warm water.
- Do not force the shelf; lifting one side higher than the other can bind the hooks.
- If the door is not closing fully, inspect the door seal and alignment.
| Shelf type | What you do first | What releases it |
|---|---|---|
| Standard fixed shelf | Tilt front up | Hooks lift out of slots |
| Slide-out shelf | Pull to stop | Tilt, pull past stop, then lift |
Removing the shelf the right way prevents broken glass, damaged shelf hooks, and misaligned supports that can cause the shelf to sit unevenly and spill food.
If you need replacement shelf components for this model, we list compatible parts on the model parts page, and you can also search by model number on Sears PartsDirect.
Last updated: February 2026
What is the most common problem with LG refrigerators ice?
On the LG LDC22720ST, the most common ice problem is slow or no ice production caused by temperature and airflow issues (freezer too warm, doors opened often, vents blocked) or the icemaker being off or obstructed. Using Ice Plus for 24 hours often boosts production.
- Confirm the icemaker power switch is set to I (on).
- Make sure nothing interferes with the feeler arm sweep; a full bin stops production.
- Set the freezer colder and wait 24 hours before judging results.
- Turn on Ice Plus; it runs for 24 hours and increases ice output.
- Do not block freezer air vents with food packages; blocked vents reduce cooling.
- After a new hookup or long shutdown, discard the first few batches of ice.
A properly cooling LDC22720ST typically starts making ice 12 to 24 hours after installation and can produce about 100 to 130 cubes in 24 hours, depending on conditions.
| Symptom | Most likely cause | Best first step |
|---|---|---|
| No ice at all | Icemaker switched off or feeler arm blocked | Turn icemaker on; clear bin/arm area |
| Ice is slow | Freezer too warm, doors opened often, vents blocked | Lower freezer setting; clear vents; wait 24 hours |
| Bad taste/odor | Old ice, unwrapped food odors, minerals in water | Dump old ice; wrap foods; clean bin |
If you confirm settings and airflow are correct but ice is still inconsistent, these parts are often involved in water supply or temperature control issues:
Ice makers are very sensitive to freezer temperature and airflow. When the freezer runs warm or airflow is restricted, the icemaker can fill but freeze slowly, stop early, or produce small batches.
For control settings, Ice Plus use, and icemaker operating details, follow the owner's manual. To order model-matched parts, use the parts list for LDC22720ST or search by model on Sears PartsDirect.
Last updated: February 2026
How to realign bottom freezer door?
On the LG LDC22720ST bottom-mount refrigerator, the most reliable way to realign the bottom freezer door is to level the cabinet first (using the leveling screws) and then re-seat and tighten the hinge hardware so the door sits square and closes evenly. Use the steps in the owner's manual.
An out-of-level cabinet makes the freezer drawer look misaligned and can cause poor sealing.
- Pull the refrigerator into its final position.
- Use a screwdriver to turn the leveling screws.
- Turn clockwise to raise that side.
- Turn counterclockwise to lower that side.
- Make small changes, then close the freezer drawer and re-check the gaps.
After leveling, confirm the drawer is centered and sealing.
- Look for an even gap along the left and right sides of the drawer front.
- Confirm the drawer closes without rubbing.
- Check for frost buildup or warm spots that suggest an air leak.
- Inspect the door gasket for folds, tears, or areas not contacting the frame.
| What you see | Most common cause | What to do first |
|---|---|---|
| Drawer looks “tilted” | Refrigerator not level | Adjust leveling screws |
| One side sticks out | Rail/track not seated evenly | Re-seat drawer on rails |
| Frost near the edge | Gasket not sealing | Inspect gasket contact |
If the freezer door alignment changes over time, worn hinge or slide components can let the door sag.
- Check the center hinge area for looseness or wear; a worn bushing can change door geometry.
- Inspect the freezer slide rails for binding or uneven travel.
- If the gasket is deformed, it can make the door look “off” even when the drawer is square.
Helpful model-matched parts to consider:
- Refrigerator door hinge bushing 4984JJ3003A
- Refrigerator freezer drawer slide rail 5218JA1010F
- Refrigerator door gasket ADX73350927
A properly aligned freezer door helps the gasket seal, prevents frost and temperature swings, and reduces compressor run time. That protects food quality and helps your LG refrigerator run efficiently.
Last updated: February 2026
