Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Kenmore 11020996991 washer

Kenmore 11020996991 washer Parts

Here are the diagrams and repair parts for Kenmore 11020996991 washer, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for 11020996991 Washer

  • Washer Water-level Pressure Switch for Kenmore 11020996991 - Part W10339326

    Control panel diagram

    Washer Water-level Switch

    Part #3366845

    Replaced by #W10339326

    Info Icon
    Manufacturer substitution
    This part replaces 3366845. Substitute parts can look different from the original.
    In Stock
    $69.35
    8% OFF Phone Price : $75.35Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Appliance Screw for Kenmore 11020996991 - Part WP488729

    Rear panel diagram

    Screw

    Part #3390647

    Replaced by #WP488729

    Info Icon
    Manufacturer substitution
    This part replaces 3390647. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.93
    17% OFF Phone Price : $5.93Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Screw for Kenmore 11020996991 - Part WPW10119828

    Top and cabinet diagram

    Lid Hinge Mounting Screw

    Part #355274

    Replaced by #WPW10119828

    Info Icon
    Manufacturer substitution
    This part replaces 355274. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.13
    19% OFF Phone Price : $5.13Info Icon
    Minus Item
    Qty
    Plus Item
  • Laundry Appliance Control Knob Clip for Kenmore 11020996991 - Part WP688805

    Control panel diagram

    Laundry Appliance Control Knob Clip

    Part #688805

    Replaced by #WP688805

    Info Icon
    Manufacturer substitution
    This part replaces 688805. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $7.94
    11% OFF Phone Price : $8.94Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Drain Pump Retainer for Kenmore 11020996991 - Part WP8546127

    Brake/clutch/gearcase/motor/pump diagram

    Retainer

    Part #62700

    Replaced by #WP8546127

    Info Icon
    Manufacturer substitution
    This part replaces 62700. Substitute parts can look different from the original.
    In Stock
    $7.70
    11% OFF Phone Price : $8.70Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Brake Retainer Clip for Kenmore 11020996991 - Part WPW10080230

    Brake/clutch/gearcase/motor/pump diagram

    Ring

    Part #62697

    Replaced by #WPW10080230

    Info Icon
    Manufacturer substitution
    This part replaces 62697. Substitute parts can look different from the original.
    In Stock
    $9.65
    9% OFF Phone Price : $10.65Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Screw for Kenmore 11020996991 - Part WP90767

    Control panel diagram

    Tap Screw

    Part #90767

    Replaced by #WP90767

    Info Icon
    Manufacturer substitution
    This part replaces 90767. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.88
    17% OFF Phone Price : $5.88Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Cold/hot Water Fill Hose, 5-ft for Kenmore 11020996991 - Part WP89503

    Rear panel diagram

    Fill Hose

    Part #3949369

    Replaced by #WP89503

    Info Icon
    Manufacturer substitution
    This part replaces 3949369. Substitute parts can look different from the original.
    In Stock
    $15.90
    11% OFF Phone Price : $17.90Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Cold/hot Water Fill Hose, 5-ft for Kenmore 11020996991 - Part WP89503

    Rear panel diagram

    Fill Hose

    Part #3949368

    Replaced by #WP89503

    Info Icon
    Manufacturer substitution
    This part replaces 3949368. Substitute parts can look different from the original.
    In Stock
    $15.90
    11% OFF Phone Price : $17.90Info Icon
    Minus Item
    Qty
    Plus Item
  • Danby Appliance Touch-up Paint, 0.6-oz (white) for Kenmore 11020996991 - Part 72017

    #NI

    All parts diagram

    Danby Appliance Touch-up Paint, 0.6-oz (white)

    In Stock
    $8.46
    11% OFF Phone Price : $9.46Info Icon
    Minus Item
    Qty
    Plus Item

Kenmore Washer 11020996991 FAQs

Your Kenmore washer model number is printed on the model and serial number plate; for Kenmore model 11020996991, that plate is the official identifier we use to match the correct washer parts and service information. Once you have the full model number, you can confidently choose compatible parts and troubleshooting steps.

Where to find the model number plate

Check these common locations first (they vary by washer style):

  • Under the lid on top-load washers (often along the rim of the opening)
  • Inside the door opening on front-load washers
  • On the back panel near the power cord entry
  • Near the control console area (side or rear)
  • On a metal plate or durable sticker labeled “Model” and “Serial”

For this Kenmore washer, the manual calls it the Model and Serial Number Plate and notes you will need the complete model and serial numbers when requesting information. See the 11020996991 owner's manual.

How to read Kenmore model numbers (what it tells you)

Kenmore model numbers help identify the platform and parts family. Many Kenmore washers start with 110, which commonly indicates a Whirlpool-built design; that matters because parts like the drive system and pump style are platform-specific.

What you see What it means Why it helps
Full model number (example: 11020996991) Exact washer configuration Ensures correct part fit
Serial number Production run details Helps confirm revisions
Prefix “110” Common Kenmore washer platform family Narrows parts diagrams

Why it matters when ordering parts

Using the exact model number prevents ordering look-alike parts that do not fit your washer’s drive and safety systems.

Common examples on this model include:

Quick tip before you write it down

Copy the model number exactly as printed (all digits, no spaces). Then keep it with your purchase records for faster parts lookup and troubleshooting.

Last updated: February 2026

Yes, repairing a Kenmore washer is worth it when the fix restores reliable operation for less than replacing the machine. For Kenmore model 11020996991, common wear items (like the lid switch, drain pump, or motor coupling) often make a repair practical, especially when the washer is otherwise in good condition.

Quick way to decide (repair vs. replace)

Use these checkpoints before you buy parts or schedule service:

  • Compare cost: If the total repair (parts + labor) is under about 50% of a comparable new washer, repair is usually the better value.
  • Confirm the failure: A correct diagnosis prevents replacing good parts.
  • Check for multiple symptoms: Leaking plus loud spin plus no drain can mean more than one repair.
  • Consider downtime: If you need a fast fix, prioritize common, in-stock parts.
  • Look at overall condition: Rusted cabinet, recurring leaks, or severe vibration can shift the decision toward replacement.

Repairs that are commonly “worth it” on this style of Kenmore washer

Many issues on direct-drive, top-load Kenmore washers are straightforward and cost-effective.

Symptom Common cause Example part for this model
Won’t spin or start Lid safety circuit issue Washer lid switch WP8054980
Won’t drain Pump jam or pump failure Washer drain pump WP3363394
Agitates poorly Worn agitator dogs Agitator dog 80040
Motor runs but basket won’t move Drive coupling worn/broken Coupling 285753A

Why it matters

A targeted repair keeps your Kenmore 11020996991 running safely and economically. The owner’s manual also emphasizes proper setup (leveling, tight front-leg nuts, correct electrical supply) because installation issues can cause vibration and repeat failures over time.

What we recommend before ordering parts

  • Review operating and troubleshooting guidance in the 11020996991 owner’s manual.
  • Verify basics first: power, water supply valves on, and the washer is level.
  • Match the symptom to the most likely part (lid switch, drain pump, coupling, agitator dogs).
  • If the washer vibrates, re-check leveling and that the front-leg nuts are tight.

Last updated: February 2026

A Kenmore washer typically lasts 10 to 15 years. For your Kenmore model 11020996991, steady performance over that span depends most on correct installation (leveling and tight front-leg locknuts), proper loading, and routine care outlined in the 11020996991 owner's manual.

Typical lifespan and what affects it

Most washers reach the 10 to 15 year range when the drive system, tub, and drain components are kept from excessive strain.

  • Keep the washer level to reduce vibration and wear
  • Avoid overloading and wrapping items around the agitator
  • Use dispensers correctly to prevent leaks and corrosion
  • Address unusual noises, burning smells, or slow drain issues early
  • Replace worn mechanical parts before they damage larger assemblies

Quick maintenance checklist (high impact)

These habits help your Kenmore 11020996991 reach the higher end of its lifespan.

  • Verify the water faucets are fully on and hoses are not kinked
  • Confirm the front-leg nuts are tight against the cabinet (reduces vibration)
  • Load items loosely; do not wrap items around the agitator
  • Measure and use bleach properly; wipe spills promptly
  • If draining slows, check for pump or hose restrictions

Parts that commonly shorten washer life when worn

If any of these symptoms show up, replacing the worn part can prevent bigger failures.

Symptom Common wear area Example part for this model
Won’t drain or drains slowly Drain pump or blockage Washer drain pump WP3363394
Agitator doesn’t “ratchet” or move clothes well Agitator dogs Agitator dog 80040
Loud grinding, oil leak, or poor agitation/spin Gear case / drive system Gear case 3360629

Why it matters

A washer that is out of level or consistently overloaded vibrates more, which accelerates wear on the suspension, drive components, and tub seals. Following the setup and operating steps in the manual helps protect the basket, tub, and drivetrain so the washer lasts its full expected service life.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Repair guides for side-by-side refrigerators

How to replace an electronic control board on the back of a refrigerator

How to replace an electronic control board on the back of a refrigerator

If your refrigerator isn't running, an electronic control board failure could be the problem. A service technician can d…

Repair time and Difficulty

 15 minutes or less
How to replace a press-in door gasket in a side-by-side refrigerator

How to replace a press-in door gasket in a side-by-side refrigerator

The door gasket seals the gap around the door to keep the cold air in and the warm air out. Replace a worn or damaged do…

Repair time and Difficulty

 15 minutes or less
How to replace an ice maker in a side-by-side refrigerator

How to replace an ice maker in a side-by-side refrigerator

Learn how to replace the ice maker in a side-by-side refrigerator with these step-by-step instructions.…

Repair time and Difficulty

 30 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How auto-load sensing washers work (and when they don't)

How auto-load sensing washers work (and when they don't)

Your washer barely fills or seems stuck in sensing mode? Find out how auto-load sensing and Precise Fill features work, …

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

Get step-by-step instructions for removing the main electronic control board and the control panel from a Maytage Epic Z…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Parts & More

Bottom-Mount Refrigerator
Dishwasher
Electric Leaf Blower
Freestanding Ice Maker
Front-Engine Lawn Tractor
Gas Range
Gas Walk-Behind Mower
Microwave
Parts
Range
Refrigerator
Top-Mount Refrigerator
Washer