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Kenmore 11020996991 washer

Kenmore 11020996991 washer Parts

Here are the diagrams and repair parts for Kenmore 11020996991 washer, as well as links to manuals and error code tables, if available.

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Browse Parts for 11020996991 Washer

  • Whirlpool Washer Agitator Dog Set for Kenmore 11020996991 - Part 80040

    Agitator/basket/tub diagram

    Agitator Dog

    Part #3366877

    Replaced by #80040

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  • Whirlpool Washer Gear Case for Kenmore 11020996991 - Part 3360629

    Brake/clutch/gearcase/motor/pump diagram

    Gear Case

    Part #3360630

    Replaced by #3360629

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  • Whirlpool Washer Drain Pump for Kenmore 11020996991 - Part WP3363394

    Brake/clutch/gearcase/motor/pump diagram

    Washer Drain Pump

    Part #3363394

    Replaced by #WP3363394

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  • Washer Drive Block for Kenmore 11020996991 - Part WP389140

    Agitator/basket/tub diagram

    Washer Drive Block

    Part #389140

    Replaced by #WP389140

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  • Whirlpool Washer Basket Drive Assembly for Kenmore 11020996991 - Part W10820043

    Brake/clutch/gearcase/motor/pump diagram

    Drive Basket

    Part #388952

    Replaced by #W10820043

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  • Washer Tub Seal for Kenmore 11020996991 - Part W10814296

    Agitator/basket/tub diagram

    Washer Tub Gasket

    Part #383727

    Replaced by #W10814296

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    This item is not returnable
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  • Washer Spanner Nut for Kenmore 11020996991 - Part WP21366

    Agitator/basket/tub diagram

    Washer Spanner Nut

    Part #21366

    Replaced by #WP21366

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  • Washer Suspension Spring for Kenmore 11020996991 - Part WP63907

    Machine base diagram

    Washer Suspension Spring

    Part #63907

    Replaced by #WP63907

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    This part replaces 63907. Substitute parts can look different from the original.
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  • Washer Counterweight Spring for Kenmore 11020996991 - Part WPW10250667

    Machine base diagram

    Counterweight Spring (red)

    Part #388492

    Replaced by #WPW10250667

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  • Washer Base Pad Set for Kenmore 11020996991 - Part 285744

    Machine base diagram

    Suspension Pad

    Part #3363660

    Replaced by #285744

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    This part replaces 3363660. Substitute parts can look different from the original.
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Kenmore Washer 11020996991 FAQs

Your Kenmore washer model number is printed on the model and serial number plate; for Kenmore model 11020996991, that plate is the official identifier we use to match the correct washer parts and service information. Once you have the full model number, you can confidently choose compatible parts and troubleshooting steps.

Where to find the model number plate

Check these common locations first (they vary by washer style):

  • Under the lid on top-load washers (often along the rim of the opening)
  • Inside the door opening on front-load washers
  • On the back panel near the power cord entry
  • Near the control console area (side or rear)
  • On a metal plate or durable sticker labeled “Model” and “Serial”

For this Kenmore washer, the manual calls it the Model and Serial Number Plate and notes you will need the complete model and serial numbers when requesting information. See the 11020996991 owner's manual.

How to read Kenmore model numbers (what it tells you)

Kenmore model numbers help identify the platform and parts family. Many Kenmore washers start with 110, which commonly indicates a Whirlpool-built design; that matters because parts like the drive system and pump style are platform-specific.

What you see What it means Why it helps
Full model number (example: 11020996991) Exact washer configuration Ensures correct part fit
Serial number Production run details Helps confirm revisions
Prefix “110” Common Kenmore washer platform family Narrows parts diagrams
Why it matters when ordering parts

Using the exact model number prevents ordering look-alike parts that do not fit your washer’s drive and safety systems.

Common examples on this model include:

Quick tip before you write it down

Copy the model number exactly as printed (all digits, no spaces). Then keep it with your purchase records for faster parts lookup and troubleshooting.

Last updated: February 2026

Yes, repairing a Kenmore washer is worth it when the fix restores reliable operation for less than replacing the machine. For Kenmore model 11020996991, common wear items (like the lid switch, drain pump, or motor coupling) often make a repair practical, especially when the washer is otherwise in good condition.

Quick way to decide (repair vs. replace)

Use these checkpoints before you buy parts or schedule service:

  • Compare cost: If the total repair (parts + labor) is under about 50% of a comparable new washer, repair is usually the better value.
  • Confirm the failure: A correct diagnosis prevents replacing good parts.
  • Check for multiple symptoms: Leaking plus loud spin plus no drain can mean more than one repair.
  • Consider downtime: If you need a fast fix, prioritize common, in-stock parts.
  • Look at overall condition: Rusted cabinet, recurring leaks, or severe vibration can shift the decision toward replacement.
Repairs that are commonly “worth it” on this style of Kenmore washer

Many issues on direct-drive, top-load Kenmore washers are straightforward and cost-effective.

Symptom Common cause Example part for this model
Won’t spin or start Lid safety circuit issue Washer lid switch WP8054980
Won’t drain Pump jam or pump failure Washer drain pump WP3363394
Agitates poorly Worn agitator dogs Agitator dog 80040
Motor runs but basket won’t move Drive coupling worn/broken Coupling 285753A
Why it matters

A targeted repair keeps your Kenmore 11020996991 running safely and economically. The owner’s manual also emphasizes proper setup (leveling, tight front-leg nuts, correct electrical supply) because installation issues can cause vibration and repeat failures over time.

What we recommend before ordering parts
  • Review operating and troubleshooting guidance in the 11020996991 owner’s manual.
  • Verify basics first: power, water supply valves on, and the washer is level.
  • Match the symptom to the most likely part (lid switch, drain pump, coupling, agitator dogs).
  • If the washer vibrates, re-check leveling and that the front-leg nuts are tight.

Last updated: February 2026

A Kenmore washer typically lasts 10 to 15 years. For your Kenmore model 11020996991, steady performance over that span depends most on correct installation (leveling and tight front-leg locknuts), proper loading, and routine care outlined in the 11020996991 owner's manual.

Typical lifespan and what affects it

Most washers reach the 10 to 15 year range when the drive system, tub, and drain components are kept from excessive strain.

  • Keep the washer level to reduce vibration and wear
  • Avoid overloading and wrapping items around the agitator
  • Use dispensers correctly to prevent leaks and corrosion
  • Address unusual noises, burning smells, or slow drain issues early
  • Replace worn mechanical parts before they damage larger assemblies
Quick maintenance checklist (high impact)

These habits help your Kenmore 11020996991 reach the higher end of its lifespan.

  • Verify the water faucets are fully on and hoses are not kinked
  • Confirm the front-leg nuts are tight against the cabinet (reduces vibration)
  • Load items loosely; do not wrap items around the agitator
  • Measure and use bleach properly; wipe spills promptly
  • If draining slows, check for pump or hose restrictions
Parts that commonly shorten washer life when worn

If any of these symptoms show up, replacing the worn part can prevent bigger failures.

Symptom Common wear area Example part for this model
Won’t drain or drains slowly Drain pump or blockage Washer drain pump WP3363394
Agitator doesn’t “ratchet” or move clothes well Agitator dogs Agitator dog 80040
Loud grinding, oil leak, or poor agitation/spin Gear case / drive system Gear case 3360629
Why it matters

A washer that is out of level or consistently overloaded vibrates more, which accelerates wear on the suspension, drive components, and tub seals. Following the setup and operating steps in the manual helps protect the basket, tub, and drivetrain so the washer lasts its full expected service life.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

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