Owner’s manual
Error Codes
How do you remove the bottom freezer door on a Samsung refrigerator?
To remove the bottom freezer door (drawer) on your Samsung RF260BEAESG, we unplug the refrigerator first, then remove the upper drawer and lower basket, release the rail locks, and lift the freezer drawer front up and off the rail system. Follow the steps in the RF260BEAESG user manual.
- Unplug the refrigerator to prevent shock and accidental fan operation.
- Pull the freezer drawer fully open.
- Lift out the upper drawer.
- Lift out the lower basket from the rail system.
- Press the fixing hooks/locks on the rail system.
- Hold the top of the freezer drawer front, pull it out fully, then lift up and remove it from the rails.
| Item | Why it matters |
|---|---|
| Work gloves | Protects hands from sharp edges and pinch points |
| Helper (recommended) | Drawer front is bulky and easier to control with two people |
| Towel or cardboard | Protects flooring and the drawer front from scratches |
- Reinstall in the reverse order of removal.
- Make sure the drawer front is seated evenly on both rails.
- Confirm the basket is installed in the correct position so the drawer closes smoothly.
- Do not overload the upper drawer or bottom basket; overloading can prevent proper closing and lead to frost buildup.
Removing the freezer drawer on the RF260BEAESG is often necessary to move the refrigerator through doorways and to access lower components safely without bending or damaging the rail system.
Last updated: January 2026
How do I reset my Samsung bottom freezer refrigerator?
To reset your Samsung RF260BEAESG bottom-mount refrigerator, unplug it (or switch off the breaker) for about 10 minutes, then restore power. This clears many temporary control glitches and is the most reliable reset method for this model family; see the RF260BEAESG user manual for control-panel details.
- Power reset (recommended): Unplug for ~10 minutes, then plug back in.
- Exit Cooling Off mode (OF & OF): Press Power Freeze and Freezer together for 5 seconds until you hear a chime, then cooling resumes.
- Filter indicator reset (after replacing filter): Press Fridge and Power Cool together for about 3 seconds.
- Move any temperature-sensitive items to a cooler if needed.
- Unplug the refrigerator (or turn off the circuit breaker).
- Wait 10 minutes.
- Restore power.
- Allow several hours for temperatures to stabilize.
| Situation | What it means | What to do |
|---|---|---|
| Display is normal but temps blink | Temps are recovering after power loss | Wait; avoid frequent door openings |
| Display shows OF & OF | Cooling Off (demo) mode is on | Use the 5-second button combo above |
| Filter light stays on | Filter timer not reset | Use the 3-second filter reset combo |
A proper reset can stop blinking displays, clear minor electronic hiccups, and restore normal cooling behavior without replacing parts or adjusting settings.
Last updated: January 2026
Why is my Samsung bottom freezer not freezing?
If your Samsung RF260BEAESG bottom freezer isn’t freezing, the most common causes are an incorrect freezer setting, the unit being in Cooling Off mode, poor airflow from frost or blocked vents, or a cooling-system problem. Start by confirming the control settings and airflow basics in the RF260BEAESG user manual.
- Make sure the freezer is set cold enough; this model’s freezer setpoint range is 5°F to -8°F.
- Turn on Power Freeze if the freezer warmed up after a door was left open.
- Check for Cooling Off mode (the display may show “OF & OF”); if enabled, the refrigerator runs but does not cool.
- Confirm the freezer drawer is fully closed and sealing.
- Look for blocked air vents or tightly packed food restricting airflow.
| What you notice | Likely cause | What we recommend |
|---|---|---|
| Display shows “OF & OF” | Cooling Off mode is on | Exit Cooling Off mode per the RF260BEAESG user manual |
| Heavy frost on freezer wall | Airflow restriction or defrost issue | Unplug and let it fully defrost; then monitor |
| Freezer warm and no fan sound | Evaporator fan issue (or door switch) | Schedule service if it won’t run after a reset |
| No cooling anywhere | Sealed system/compressor issue | Professional diagnosis; compressor may be involved |
If the freezer and fresh food sections are both warm and you don’t hear normal compressor operation, a cooling-system failure is possible. For this model, one related component is the refrigerator compressor MSV172AL2JSM3. We recommend having a technician confirm the diagnosis before replacing sealed-system parts.
A freezer that can’t reach safe temperatures can lead to food spoilage and can also force the refrigerator to run longer, increasing energy use and accelerating wear on components like the evaporator fan and compressor.
Last updated: January 2026
Why are the coils on my Samsung freezer not freezing?
If the evaporator coils in your Samsung RF260BEAESG freezer aren’t getting cold or aren’t forming any frost, the most common causes are Cooling Off mode being enabled, warm air leaking in, restricted airflow, or a cooling-system problem (fan, defrost, or compressor). Start with the checks in the RF260BEAESG user manual.
- Confirm the freezer set temperature is cold enough; this model’s control panel allows 5°F to -8°F.
- Make sure the freezer drawer closes fully and the gasket seals all the way around.
- Clear blocked air vents; tightly packed food can stop air from moving across the evaporator.
- If the refrigerator was unplugged recently, wait at least 5 minutes before plugging it back in.
- Verify the cabinet has breathing room at the back; poor ventilation can reduce overall cooling.
This model can run with lights and controls on but no cooling if Cooling Off is enabled.
- Look for an “OF & OF” style display or a clear “Cooling Off” indication.
- Follow the button sequence in the RF260BEAESG user manual to cancel Cooling Off.
A normal evaporator usually shows a light, even frost pattern during a cooling cycle.
| What you see on the evaporator | Most likely cause | What to do next |
|---|---|---|
| No frost and not cold | Cooling system not operating correctly (control, compressor, or airflow) | Check fans and Cooling Off; service may be needed |
| Heavy snow or solid ice | Defrost problem or door leak | Fully defrost, then watch for repeat icing |
| Frost only in one area | Possible sealed-system issue | Professional diagnosis recommended |
If basic checks don’t restore cooling and the unit runs but won’t freeze, the sealed refrigeration system may need diagnosis. One key component used on this model is the refrigerator compressor MSV172AL2JSM3 (part name: refrigerator compressor; part number: MSV172AL2J).
When the evaporator coils don’t freeze, freezer temperatures rise quickly, food can thaw, and the refrigerator may run longer while still not reaching the set temperature.
Last updated: January 2026
