Get free shipping on your order, with any water filter subscription. Find my filter

Open Hamburger Menu
Sears Parts Direct
Tips to find your model number
Kenmore 11020872990 washer

Kenmore 11020872990 washer Parts

Here are the diagrams and repair parts for Kenmore 11020872990 washer, as well as links to manuals and error code tables, if available.

By Schematic
By Part
SELECT DIAGRAM
?

This is the number corresponding to the part on the diagram / schematic

Browse Parts for 11020872990 Washer

  • Whirlpool Washer Agitator Dog Set for Kenmore 11020872990 - Part 80040

    Agitator, basket and tub diagram

    Agitator Dog

    Part #3366877

    Replaced by #80040

    Info Icon
    Manufacturer substitution
    This part replaces 3366877. Substitute parts can look different from the original.
    In Stock
    $24.92
    19% OFF Phone Price : $30.92Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Clutch for Kenmore 11020872990 - Part 285785

    Brake/clutch/gearcase/motor/pump diagram

    Clutch

    Part #3951311

    Replaced by #285785

    Info Icon
    Manufacturer substitution
    This part replaces 3951311. Substitute parts can look different from the original.
    In Stock
    $20.00
    23% OFF Phone Price : $26.00Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Gear Case for Kenmore 11020872990 - Part 3360629

    Brake/clutch/gearcase/motor/pump diagram

    Gear Case

    Part #3360630

    Replaced by #3360629

    Info Icon
    Manufacturer substitution
    This part replaces 3360630. Substitute parts can look different from the original.
    In Stock
    $309.61
    $12.00 OFF Phone Price : $321.61Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Lid Switch for Kenmore 11020872990 - Part WP3949238

    Top and console diagram

    Washer Lid Switch

    Part #3949238

    Replaced by #WP3949238

    Info Icon
    Manufacturer substitution
    This part replaces 3949238. Substitute parts can look different from the original.
    In Stock
    $36.08
    14% OFF Phone Price : $42.08Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Drain Pump for Kenmore 11020872990 - Part WP3363394

    Brake/clutch/gearcase/motor/pump diagram

    Washer Drain Pump

    Part #3363394

    Replaced by #WP3363394

    Info Icon
    Manufacturer substitution
    This part replaces 3363394. Substitute parts can look different from the original.
    In Stock
    $39.81
    13% OFF Phone Price : $45.81Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Drive Block for Kenmore 11020872990 - Part WP389140

    Agitator, basket and tub diagram

    Washer Drive Block

    Part #389140

    Replaced by #WP389140

    Info Icon
    Manufacturer substitution
    This part replaces 389140. Substitute parts can look different from the original.
    In Stock
    $20.52
    23% OFF Phone Price : $26.52Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Basket Drive Assembly for Kenmore 11020872990 - Part W10820043

    Brake/clutch/gearcase/motor/pump diagram

    Drive Basket

    Part #388952

    Replaced by #W10820043

    Info Icon
    Manufacturer substitution
    This part replaces 388952. Substitute parts can look different from the original.
    In Stock
    $129.75
    8% OFF Phone Price : $141.75Info Icon
    Minus Item
    Qty
    Plus Item
  • Whirlpool Washer Water Inlet Valve for Kenmore 11020872990 - Part 285805

    Rear panel diagram

    Washer Inlet Valve

    Part #3952164

    Replaced by #285805

    Info Icon
    Manufacturer substitution
    This part replaces 3952164. Substitute parts can look different from the original.
    In Stock
    $24.30
    20% OFF Phone Price : $30.30Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Tub Seal for Kenmore 11020872990 - Part W10814296

    Agitator, basket and tub diagram

    Washer Tub Gasket

    Part #383727

    Replaced by #W10814296

    Info Icon
    Manufacturer substitution
    This part replaces 383727. Substitute parts can look different from the original.
    This item is not returnable
    In Stock
    $4.18
    19% OFF Phone Price : $5.18Info Icon
    Minus Item
    Qty
    Plus Item
  • Washer Spanner Nut for Kenmore 11020872990 - Part WP21366

    Agitator, basket and tub diagram

    Washer Spanner Nut

    Part #21366

    Replaced by #WP21366

    Info Icon
    Manufacturer substitution
    This part replaces 21366. Substitute parts can look different from the original.
    In Stock
    $7.21
    12% OFF Phone Price : $8.21Info Icon
    Minus Item
    Qty
    Plus Item

Kenmore Washer 11020872990 FAQs

A Kenmore washer typically lasts 10 to 15 years. For the Kenmore 11020872990, lifespan depends most on load size, how often it runs, and basic care like keeping it level and using the correct cycle settings; see the 11020872990 owner's manual for routine care and operating guidance.

Typical lifespan and what affects it

Most washers reach the 10 to 15 year range when they are installed correctly and not overloaded. The biggest factors that shorten life are chronic vibration, frequent overloading, and running with worn drive or suspension components.

  • Usage frequency: multiple loads per day wears drive parts faster
  • Load habits: overloading strains the motor, clutch, and gear case
  • Installation: an unlevel washer vibrates and loosens components
  • Water quality: sediment can reduce inlet valve performance
  • Maintenance: catching small issues early prevents bigger failures

Quick care checklist for longer life

These steps match how this style of Kenmore top-load washer is designed to run.

  • Keep the washer level and tighten the front leg nuts after leveling
  • Avoid wrapping items around the agitator when loading
  • Use the right amount of detergent and avoid excessive suds
  • Check fill and drain performance; slow drain can stress the drive system
  • Stop using the washer if you hear grinding or burning smells; inspect drive components

Common wear items that can extend service life

Replacing a few high-wear parts often restores normal agitation and spin, which can add years of usable life.

Symptom Common cause Example part for this model
Agitator moves poorly Worn agitator dogs Agitator dog 80040
No agitation or spin Worn motor coupling Coupling 285753A
Won’t drain or drains slowly Weak or jammed pump Washer drain pump WP3363394
Loud spin, poor spin Worn clutch Clutch 285785

Why it matters

A washer near the end of its lifespan often shows small performance changes first (longer cycles, more vibration, weaker spin). Addressing those early helps protect major assemblies like the gear case and drive motor.

If you decide to repair, you can order replacement parts for Kenmore 11020872990 from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

Kenmore washer model numbers are structured so the first 3 digits identify who built the washer for Kenmore, and the remaining digits narrow it down to the exact design and variation. For your Kenmore washer model 11020872990, the 110 prefix is the key manufacturer identifier; confirm the full model and serial from the plate as shown in the 11020872990 owner's manual.

What each section of the model number tells you

Most Kenmore washer model numbers break down like this:

  • First 3 digits (prefix): manufacturer code (who produced it for Kenmore)
  • Middle digits: base design or platform (family of similar washers)
  • Last digits: feature set, color, engineering revision, or production variation

This is why two Kenmore washers can look similar but still use different parts like a washer inlet valve 285805 or washer drain pump WP3363394.

Where to find the model number on the washer

We use the model and serial number exactly as printed on the washer’s model and serial number plate. That plate is the best source when ordering parts or matching diagrams.

  • Look for the model and serial number plate on the washer cabinet area
  • Write down the full model number and serial number
  • Use the full model number when searching parts lists and diagrams

Why the prefix matters for parts compatibility

The 3-digit prefix helps match your washer to the correct parts system and design style. Even small model variations can change fit and function for common repair items.

What you’re doing What to use Why it matters
Ordering replacement parts Full model number (all digits) Ensures correct fit and wiring/mechanical match
Comparing similar Kenmore models First 3 digits (prefix) plus full number Same prefix can still have different platforms
Looking up operating details Model number from the plate Matches the correct instructions and features

Why it matters

Using the complete model number prevents wrong-part returns and speeds up troubleshooting, especially for drive system and water system parts (for example, a coupling 285753A or agitator dog 80040). If you want to shop beyond the parts list for this model, search by the full model number on Sears PartsDirect.

Last updated: February 2026

The Kenmore washer model 11020872990 is a classic top-load, agitator-style washer; its exact tub capacity is listed in the product specifications section of the 11020872990 owner's manual. In practical terms, most Kenmore top-load washers of this design handle medium to large everyday loads when loaded loosely below the top of the basket.

How to judge load size without the cubic-foot number

We recommend using the basket fill level and agitation clearance as your “capacity” guide; this protects the drive system, clutch, and gear case.

  • Load items loosely, not packed down
  • Keep laundry below the top row of holes in the basket
  • Leave space for the agitator to move items (do not wrap items around it)
  • Match water level to the load size
  • For bulky items (blankets, jackets), wash one or two at a time and balance the load

What “overloading” looks like (and what it can affect)

Overloading often shows up as poor cleaning, slow spin, or banging during spin. If the washer struggles to agitate or spin, these parts are commonly involved:

Symptom Common cause Example part on this model page
Agitator moves but clothes barely circulate Worn agitator dogs Agitator dog 80040
Washer won’t spin or agitates inconsistently Worn motor coupling Coupling 285753A
Water won’t drain well, leaving heavy wet loads Restricted or failing pump Washer drain pump WP3363394

Why it matters

Using the right load size helps your Kenmore 11020872990 wash more evenly, reduces vibration, and prevents premature wear on the drive components and suspension.

If you want the exact capacity number for your records, we recommend checking the specifications section in the 11020872990 owner's manual or searching the model on Sears PartsDirect.

Last updated: February 2026

To reset your Kenmore 11020872990 washer, we use a simple stop and restart: push the Cycle Selector (Timer) knob in to stop the washer, then pull the knob out to restart. This clears many “stuck cycle” situations without replacing parts.

Quick reset steps (most common)

  • Turn the Cycle Selector (Timer) knob to OFF if your dial has an OFF position.
  • Push the Cycle Selector (Timer) knob in to stop the washer.
  • Wait 30 seconds.
  • Select a new cycle.
  • Pull the knob out to restart.
  • If the washer was mid-cycle, let it run 1 to 2 minutes to confirm agitation or drain starts.

If the washer still will not restart

These checks fix the most common “no start” or “won’t advance” complaints on this style of Kenmore top-load washer.

  • Confirm the outlet has power (try a lamp or small appliance).
  • Make sure the lid is fully closed (a lid switch issue can mimic a reset problem).
  • If the washer is full of water and will not drain, check for a clog or a weak pump; the washer drain pump WP3363394 is a common fix when the motor runs but water does not move.
  • If the motor runs but the washer will not agitate or spin, inspect the coupling 285753A (a worn motor coupling can stop the drive system).
  • If agitation is weak or the top agitator “ratchets,” replace the agitator dog 80040.

What “reset” means on model 11020872990

This model uses a mechanical timer and controls, so “resetting” is usually the same as stopping the timer and restarting it. It also lets you change certain settings during a cycle.

Situation What to do Result
Washer seems stuck mid-cycle Push knob in, wait, pull out Restarts timer movement
Need more water after agitation starts Turn water level to RESET, then to higher level Raises water level
Washer will not drain Check drain path and pump Restores drain and spin

Why it matters

A proper reset helps you avoid unnecessary part replacement and quickly separates a simple control issue from a real failure (drain, drive, or agitation). For model-specific operating details and control positions, use the 11020872990 owner's manual.

You can order replacement parts for your Kenmore 11020872990 from the parts list for this model, or search by model number on Sears PartsDirect.

Last updated: February 2026

Most common symptoms to help you fix your washers

Choose a symptom to see related washer repairs.

Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control b…

Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system…

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspensio…

Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water tem…

Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interf…

Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lo…

Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in…

Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board…

Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve a…

Repair guides for top-mount refrigerators

How to replace the light switch in a top-freezer refrigerator

How to replace the light switch in a top-freezer refrigerator

The light switch turns the refrigerator light on and off and monitors door position. Replace the light switch if it does…

Repair time and Difficulty

 15 minutes or less
How to replace the water inlet valve in a top-freezer refrigerator

How to replace the water inlet valve in a top-freezer refrigerator

The water inlet valve controls water flow to the ice maker. Replace the water valve if it doesn't open or shut properly.…

Repair time and Difficulty

 15 minutes or less
How to replace the compressor run capacitor in a top-freezer refrigerator

How to replace the compressor run capacitor in a top-freezer refrigerator

The run capacitor sends electric current to the compressor motor to help the motor run efficiently. Replace the run capa…

Repair time and Difficulty

 15 minutes or less

Effective articles & videos to help repair your washers

Use the advice and tips in these articles and videos to get the most out of your washer.

How auto-load sensing washers work (and when they don't)

How auto-load sensing washers work (and when they don't)

Your washer barely fills or seems stuck in sensing mode? Find out how auto-load sensing and Precise Fill features work, …

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

How to remove the main control board and user interface from a Maytag Epic Z front-load washer

Get step-by-step instructions for removing the main electronic control board and the control panel from a Maytage Epic Z…

Using a wiring schematic to trace a current video

Using a wiring schematic to trace a current video

Find out what’s wrong with your appliance by following a circuit.…

Parts & More

Air Compressor
Bottom-Mount Refrigerator
Dishwasher
Downdraft Ventilation System
Electric Line Trimmer
Front-Engine Lawn Tractor
Gas Walk-Behind Mower
Lawn Edger
Line Trimmer
Parts
Side-By-Side Refrigerator
Top-Mount Refrigerator
Trash Compactor
Weight System
Wet/Dry Vacuum