GE CYE22TSHHSS bottom-mount refrigerator Parts

To remove the bottom freezer door on your GE CYE22TSHHSS bottom-mount refrigerator, pull the freezer drawer fully open, remove the attachment screws at the bottom on each side, then lift the door up to disengage it from the slide mechanism. Follow the steps in the owner's manual.

• Unplug the refrigerator or switch off power at the breaker.
• Empty the freezer door bins and remove the basket(s) to reduce weight.
• Use two hands; the freezer door is heavy.
• Protect the floor with cardboard or a towel.
• Have a container ready for screws so nothing gets lost.

1. Pull the freezer door open to full extension.
2. Remove the attachment screws located at the bottom on each side of the freezer door (use a 3/8-inch hex socket driver).
3. With both hands, lift the freezer door up to disengage it from the slide mechanism.
4. Set the door down safely on its bottom edge (do not rest it on other surfaces to avoid scratches).
5. Push the slide mechanism back completely until it self-retracts.

• Pull the slide mechanism to full extension using both hands.
• Lift the door and place it onto the slide mechanism.
• Reinstall the attachment screws; tighten evenly (the manual specifies 65 in-lb torque).
• Reinstall the basket(s) and confirm the door opens and closes smoothly.

Removing the freezer door the right way prevents bent slide rails, stripped screw holes, and door alignment issues that can cause warm temperatures, frost buildup, or air leaks.

Last updated: February 2026

To remove the dispenser drip tray on your GE CYE22TSHHSS bottom-mount refrigerator, pull the dispenser tray straight out until it stops, press up on the center tab underneath, then pull the entire tray assembly out. Use the steps in the owner's manual for the exact tray style on your unit.

Remove

• Pull the dispenser tray out until it stops.
• Find the tab in the center on the bottom of the tray and push up.
• Pull the dispenser tray assembly out.
• Lift the metal tray out at the center notch to clean.

Reinstall

• Set the dispenser tray cover on top of the catch tray.
• Position it under the two plastic retainers (one on each side).
• Center the tray and align it with the center guides.
• Push in until it is firmly in place.

• Ice buildup or sticky residue: Clean around the tray edges with warm water and mild detergent; dry fully.
• Tray not fully extended: Pull it out to the hard stop before pressing the tab.
• Tab not releasing: Press up firmly on the center tab while gently pulling the assembly outward.
• Drips after dispensing: A small amount of water dripping from the chute after dispensing is normal.

Keeping the dispenser tray clean helps prevent odors, sticky buildup, and overflow onto the freezer door area, especially if you dispense crushed ice frequently.

Last updated: February 2026

To defrost the bottom freezer on your GE CYE22TSHHSS, we recommend doing a manual defrost by turning the cooling system off at the control, emptying the freezer, and letting the ice melt. This safely clears heavy frost when airflow is blocked.

• Move food to a cooler; keep the freezer door closed as much as possible.
• From the HOME screen, open Settings and switch Cooling system to OFF (this stops cooling but keeps power on).
• Open the freezer drawer and remove baskets so warm air can reach the iced areas.
• Place towels in the bottom of the freezer compartment to catch meltwater.
• Let ice melt naturally; use a fan to speed up thawing.
• When all ice is gone, dry everything, reinstall baskets, then turn Cooling system back ON.

For the exact control steps and drawer/basket removal method for CYE models, follow the owner's manual.

• Do not chip ice with a knife or screwdriver; it can puncture the evaporator or liner.
• Do not use a heat gun or open flame.
• Do not pour boiling water into the freezer.

Recurring frost usually means a defrost or airflow problem, not just “too much ice.” Check these common causes:

• Door not sealing fully (gasket torn, dirty, or not seated)
• Freezer left ajar or frequent long openings
• Air vents blocked by packages
• Defrost system issue (heater, thermostat, sensor)

A frosted-over evaporator restricts airflow, so the freezer warms up and the fresh food section can also lose cooling. Defrosting restores airflow; fixing the root cause prevents repeat icing.

Last updated: February 2026

To put the freezer drawer and basket back in your GE CYE22TSHHSS bottom-mount refrigerator, reinstall the drawer on its slides first, then set the basket back in so it rotates down and seats fully. This keeps the drawer tracking straight and helps the door close and seal correctly.

Use this method for the pull-out drawer that rides on left and right slide rails.

• Pull the left and right slides out until they are fully extended.
• Set the drawer onto the slides, starting with the back of the drawer aligned on the rails.
• Rotate the front of the drawer down until it seats on the slides.
• Push the drawer in to the closed position.

For the exact remove and replace sequence, see the owner's manual.

On CYE and CWE models, the basket installs by lifting the rear and rotating it into place.

• Open the fresh food doors.
• Open the freezer door to the stop position.
• Set the basket in with the rear slightly lifted.
• Rotate the basket downward so it sits flat and fully seated.
• Confirm the basket is not riding on top of a rail lip or side ledge.

These checks prevent binding, crooked tracking, and door closing issues.

• Make sure both slides are extended the same amount before setting the drawer in.
• Verify the drawer is seated on both slides (not on top of one side).
• Look for ice buildup or packaging material blocking the rails.
• Confirm the basket is fully rotated down and not pinching the drawer.
• Close the freezer door slowly the first time to confirm nothing shifts.

When the drawer and basket are installed correctly, cold air flow stays consistent, the freezer door gasket seals evenly, and the rails do not wear prematurely.

Last updated: February 2026