Do they make Kenmore washers anymore?
Yes. Kenmore washers are still sold today, but Kenmore is a brand label rather than a single factory; the washers are typically built for Kenmore by major appliance manufacturers. Your Kenmore model 11020372710 is a top-loading high efficiency, low-water washer, and we support it with parts and documentation such as the 11020372710 use & care guide.
Kenmore-branded washers are commonly:
- Designed and marketed under the Kenmore name
- Manufactured by a partner company (the maker can vary by model line)
- Sold through multiple retailers and channels (availability varies by region and year)
- Supported with model-specific parts, diagrams, and manuals
For parts matching, troubleshooting, and installation details, the most important identifier is the full model number on the rating label.
- Use the exact model number 11020372710 when ordering parts
- Match the symptom to the system involved (drain, fill, spin, lid lock)
- Use the manual’s cycle and detergent guidance (this model is designed for HE detergent)
| Symptom | Common part area | Example part for model 11020372710 |
|---|---|---|
| Won’t start or won’t spin with lid closed | Lid lock system | Washer lid lock assembly W10810403 |
| Won’t drain or leaves water in tub | Drain system | Washer drain pump W10876600 |
| Won’t fill or fills slowly | Water inlet system | Washer water valve W11220230 |
Kenmore’s manufacturing partners can change across product lines, but your model number stays the key to getting the right washer parts, correct installation specs, and accurate troubleshooting steps.
Last updated: February 2026
Is it worth repairing a Kenmore washing machine?
Yes, repairing a Kenmore washer is worth it when the fix restores reliable operation for less than the cost of replacing the machine. For Kenmore model 11020372710 (a top-loading high efficiency, low-water washer), common repairs like a lid lock, drain pump, or suspension parts often make financial sense.
Use these checkpoints before buying parts or scheduling service:
- Compare total repair cost to replacement cost (parts + labor + any trip/diagnostic fee).
- Confirm the symptom is isolated (for example: won’t drain, won’t spin, won’t lock) rather than multiple failures.
- Check for wear items vs. major assemblies: a pump or lid lock is usually simpler than a drive system.
- Look for repeated issues (multiple breakdowns in the last 12 months usually points toward replacement).
- Factor in downtime: if you need a fast fix, choose the most likely failure first.
These are frequent causes of no-spin/no-start/no-drain complaints on top-load HE washers:
| Symptom | Likely area | Example part for this model |
|---|---|---|
| Lid won’t lock, won’t start/spin | Lid lock system | Washer lid lock assembly W10810403 |
| Water won’t drain or drains slowly | Drain system | Washer drain pump W10876600 |
| Excessive shaking, banging, off-balance | Suspension/damping | Damper assembly, tub suspension (set of 4-includes suspension bushings and suspension balls) W11130359 |
We recommend these basic checks before replacing parts:
- Verify you are using HE detergent and not over-sudsing (this model is designed for HE detergent).
- Make sure the drain hose is not kinked and the standpipe height is reasonable; many top-loaders need the hose end below about 96 inches.
- Confirm the lid closes fully and the strike area is not obstructed.
- Run a test cycle and note exactly when it fails (fill, agitate, drain, spin).
A targeted repair keeps a solid Kenmore washer running for years and avoids the cost and hassle of delivery, installation, and disposal. Using the troubleshooting steps in the 11020372710 use & care guide helps you pinpoint the failure so you replace the right part the first time.
Last updated: February 2026
What is the average lifespan of a Kenmore washer?
A Kenmore washer typically lasts 10 to 15 years. For your Kenmore 11020372710 top-loading high efficiency, low-water washer, consistent care (using HE detergent, avoiding overloads, and keeping the drain path clear) helps you reach the longer end of that range; heavy use and poor maintenance shorten it.
- Load size and balance: frequent overloading or unbalanced loads strain the drive system and suspension.
- Water quality: hard water can increase residue and wear on valves and internal components.
- Drain performance: slow draining forces longer pump run time and can lead to repeated cycle issues.
- Detergent choice: this model is designed for HE (high efficiency) detergent.
- Vibration and movement: excessive shaking accelerates wear on suspension and clutch-related parts.
- Use the correct amount of HE detergent (too much can cause oversudsing and residue).
- Keep the washer level and stable; re-level if it starts walking.
- Check the drain hose routing and height; correct setup prevents slow-drain problems.
- Run periodic cleaning cycles (as described in the 11020372710 use and care guide).
- Address new noises early (grinding, squealing, or loud banging usually means a wearable part is deteriorating).
| Symptom | Often related to | Example part for this model |
|---|---|---|
| Loud banging, tub off-balance | Suspension damping | Damper assembly, tub suspension (set of 4-includes suspension bushings and suspension balls) W11130359 |
| Won’t drain or drains slowly | Drain pump or drain path restriction | Washer drain pump W10876600 |
| Won’t start or won’t spin with lid closed | Lid lock not engaging | Washer lid lock assembly W10810403 |
Knowing the typical 10 to 15 year lifespan helps you decide whether to repair or replace. If your 11020372710 is near that age and showing multiple symptoms (drain issues plus vibration plus spin problems), addressing the root cause early usually prevents secondary damage.
Last updated: February 2026





