KitchenAid KUID308ESS2 freestanding ice maker Parts

For the KitchenAid KUID308ESS2 freestanding ice maker, a reset is typically done by power-cycling the unit so the control returns to its “home” position and restarts the fill and freeze sequence. After reset, you should hear the water valve energize and see water flow into the reservoir/trough.

Quick reset steps (most reliable)

• Turn the ice maker OFF at the control (if your model has an on/off setting).
• Unplug the ice maker (or switch the dedicated breaker OFF).
• Wait 5 minutes to fully clear the control.
• Restore power, then turn the ice maker ON.
• Allow 10 to 20 minutes for the unit to re-home and begin the next cycle.

What you should notice after a successful reset

• The unit “homes” (you may hear internal movement).
• The inlet valve opens briefly and water enters the system.
• The next harvest cycle starts after the freeze period.

After reset	Normal	Points to a problem
Sound	Water fill and light pump noise	No fill sound at all
Water	Water present in trough/reservoir	Dry trough, no water flow
Ice	Ice production resumes within a few hours	Still no ice after several hours

If it still will not make ice

These checks solve most “reset didn’t help” complaints on freestanding ice makers:

• Confirm the water supply shutoff is fully open and the supply line is not kinked.
• Replace a restricted water filter; for this model, use the refrigerator water filter F2WC9I1.
• If you hear no fill after reset, the inlet valve W10897719 is a common suspect.
• If water is present but circulation seems weak, check the ice maker recirculation pump W11542867.
• If the unit is not draining properly (standing water), inspect the ice maker drain pump W11542868.

Why it matters

A reset clears a stalled cycle and forces the control to restart the fill, freeze, and harvest sequence. If water flow, circulation, or draining is failing, the ice maker can appear “stuck” even after a reset.

For model-specific control locations and exact reset behavior, follow the KUID308ESS2 owner’s manual.

Last updated: January 2026

If your KitchenAid KUID308ESS2 freestanding ice maker runs but doesn’t make ice, the most common causes are no water supply to the unit, a water circulation problem inside the reservoir, or a control or drain issue that stops the freeze cycle. Use the checks below to pinpoint the failure.

Quick checks first (most common)

• Confirm the shutoff valve to the ice maker is fully open and the supply line is not kinked.
• Make sure the unit is level; poor leveling can affect water flow and harvest.
• Check that the reservoir has water; an empty reservoir points to an inlet or supply problem.
• Look for a clogged filter if your installation uses one; replace if overdue.
• Verify the condenser area is not packed with dust; poor airflow can reduce freezing.

What the symptoms usually mean

What you see	What it points to	What to check next
Reservoir is empty	Water supply or inlet valve issue	Supply valve, line, then valve W10897719
Reservoir is full but evaporator plate stays dry	Recirculation problem	Ice maker recirculation pump W11542867 and water distribution path
Water present but unit won’t complete cycles	Drain, control, or sensor issue	Ice maker drain pump W11542868, then control board
Ice is thin or slow	Airflow, scale buildup, or water quality	Clean condenser, descale, consider filter

Parts that commonly fix “runs but no ice”

• Ice maker recirculation pump W11542867 (moves water over the evaporator plate)
• Valve W10897719 (lets water into the reservoir)
• Ice maker drain pump W11542868 (clears water during drain portions of the cycle)
• Ice maker electronic control board (if pumps and valve test good)

Why it matters

An ice maker can sound like it’s “running” even when it isn’t freezing water. Separating “no water entering,” “water not circulating,” and “cycle not completing” prevents replacing the wrong part and gets ice production back faster.

Model-specific guidance

For KUID308ESS2 wiring, component locations, and the exact diagnostic steps for your configuration, follow the KUID308ESS2 owner’s manual.

Last updated: January 2026

A KitchenAid freestanding ice maker like model KUID308ESS2 typically lasts 8 to 10 years with normal use and routine maintenance (cleaning, good water quality, and proper drainage). Consistent upkeep and timely part replacement usually extend service life.

What affects lifespan most

• Water quality and scale buildup (hard water shortens life)
• Cleaning frequency of the ice-making system and bin
• Airflow and condenser cleanliness (dust and pet hair raise temperatures)
• Drain performance (slow drains strain the drain pump)
• Usage level (heavy daily production increases wear)

Maintenance checklist (best return for the effort)

• Replace the water filter on schedule; a clogged filter can reduce flow and cause poor ice quality (see whirlpool refrigerator water filter F2WC9I1).
• Keep the condenser area clean and unobstructed.
• Run the recommended cleaning cycle and descale as directed in the KUID308ESS2 owner’s manual.
• Confirm the drain line is clear and the unit drains quickly.
• Level the ice maker so water distribution and harvest work correctly.

Common “end-of-life” symptoms vs. fixable issues

Symptom	Often caused by	Typical fix path
Thin, hollow, or slow ice	Restricted water flow, scale	Filter change, descale, check inlet valve
Water not circulating	Weak or failed recirculation pump	Test/replace pump
Standing water, no drain	Drain restriction or failed drain pump	Clear drain, test/replace pump
No cooling or warm cabinet	Sealed system or compressor issue	Professional diagnosis recommended

Why it matters

Knowing the expected 8 to 10 year lifespan helps you decide whether to invest in maintenance items (like a filter) or plan a larger repair when major components such as the compressor or control board start acting up.

Last updated: March 2026