April 20, 2023

Ice maker repair guides

These DIY repair guides can help get your freestanding ice maker working again. Whether you're replacing the cutting grid or the recirculation pump, our step-by-step repair guides safely walk you through the repairs.

And Sears PartsDirect has more ice maker repair help for you, including troubleshooting advice and maintenance for brands such as Kenmore, Whirlpool and KitchenAid. Search your model number to find a complete list of replacement parts for your ice maker, then order the part you need.

freestanding-ice-maker

Repair guides common to all freestanding ice makers

These step-by-step repair guides will help you safely fix what’s broken on your ice maker.

How to replace a freestanding ice maker cutter grid

When the cutting grid is broken, ice cubes don’t drop into the ice bin. Use the steps in this repair guide to replace a broken cutter grid.

Repair difficulty
Time required
15 minutes or less
How to replace a freestanding ice maker electronic control board

When the electronic control board won’t activate the ice maker components, follow these steps to install a new one.

Repair difficulty
Time required
45 minutes or less
How to replace a freestanding ice maker recirculation pump

If your ice maker isn’t making ice, the pump could be the problem. Here’s how to replace it.

Repair difficulty
Time required
45 minutes or less

Symptoms common to all freestanding ice makers

Choose a symptom to see related ice maker repairs.

Main causes: failing compressor, bad condenser fan motor, faulty drain pump, bad recirculation pump, water supply problems, bad water valve
Main causes: lack of electrical power, bad power cord, wiring failure, bad control board, faulty bin thermistor, bad evaporator thermistor
Main causes: bad bin thermistor, condenser fan failure, faulty control board
Main causes: cracked water supply line, leaky drain line, broken drain pump, cracked water reservoir, leaky ice bin
Main causes: water supply problems, control board failure, weak recirculation pump, clogged water distributer, faulty cutting grid
Main causes: bad electronic control board, water supply problems, faulty recirculation pump, sealed system failure, broken cutting grid
Main causes: wiring failure, broken cutting grid, faulty electronic control board
Main causes: dirty evaporator plate, untreated water supply, food items being stored in ice storage bin

Articles and videos common to all freestanding ice makers

Use the advice and tips in these articles and videos to get the most out of your ice maker.

August 19, 2022

Are DIY appliance repairs safe?

Are DIY appliance repairs safe?

Find out how to stay safe when repairing your appliances.

August 17, 2021

How to read a wiring schematic video

How to read a wiring schematic video

Learn how to decipher symbols so you can buy the right part for your problem.

January 13, 2015

Freestanding ice maker troubleshooting

Freestanding ice maker troubleshooting

See what troubleshooting steps to take with your freestanding ice maker before calling for repair.