How to replace a freestanding ice maker cutter grid

This DIY repair guide explains how to replace the cutter grid in a freestanding ice maker. The cutter grid has thin, heated wires that slice the slab of ice on the evaporator plate into ice cubes that fall into the bin. When the cutter grid breaks, the ice slabs can stack up, and ice production stops. Replace the broken cutter grid with the manufacturer-approved freestanding ice maker part.

These steps show how to replace the cutter grid in Kenmore, Whirlpool, KitchenAid, Maytag, GE and JennAir freestanding ice makers.

Instructions

1. Disconnect power

Remove any ice that is in the storage bin of the ice maker and store it in a separate container during this repair.

Cover the drain hole in the ice bin with a cloth to prevent hardware from falling inside.

Unplug the ice maker or shut off the house circuit breaker to disconnect electrical power.

2. Remove the cutter grid cover

Open the ice maker door and remove the screws from the bottom of the cutter grid cover.

Pull the cutter grid cover out and set it aside.

Remove any uncut slabs of ice from the top of the cutter grid.

3. Remove the cutter grid

Remove the hex-head mounting screws from both sides of the cutter grid.

Pull the cutter grid down slightly to access the cutter grid wire harness connection.

Disconnect the cutter grid wire harness connector from the bottom of the control housing.

Pull the cutter grid out of the ice maker.

4. Install the new cutter grid

Push the new cutter grid into the ice maker and plug the cutter grid wire harness into the connector in the bottom of the control housing.

Line up the mounting screw holes and reinstall the hex-head mounting screws.

5. Reinstall the cutter grid cover

Position the cutter grid cover in front of the cutter grid and secure it with the mounting screws.

6. Restore power

Plug the ice maker into the wall outlet or reset the house circuit breaker to restore power.

7. Fill the ice storage bin

Remove the cloth that was used to cover the drain hole in the ice storage bin.

Fill the ice bin with ice that was stored in a separate container during this repair.

Note: If you need help completing this repair on a Frigidaire ice maker, schedule [Frigidaire ice machine repair](https://www.searshomeservices.com/repair/frigidaire/ice-maker-freestanding) and we'll send a service technician to your home to fix the problem.